Staff Content Designer
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
As a staff content designer, you will lead key end-to-end projects that enhance the buying and selling experience on eBay. You’re adept at finding a path forward as you create scalable and durable solutions, and you drive alignment with your cross-functional partners by engaging in healthy debate.
As a full-stack staff content designer, you know writing is designing. You see language as a design material and as an integral part of the UX design process, and you get others to think the same. You not only understand how to evaluate the quality of content design, but also contribute to the evolution of frameworks, guidelines or standard methodologies. You enjoy working with cross-discipline partners to co-create strategies, iterate through all stages of fidelity, and define outcomes in ambiguous spaces.
What you will accomplish:
Drives key features, products, or initiatives based on company priorities
Build scalable solutions that set team standards
Drive a cohesive product narrative and end-to-end consistency in partnership with marketing and customer support teams.
Ensure content is accessible and inclusive, and collaborate with the Localization team to scale content for global markets.
What you will bring:
8+ years professional experience in content-focused roles with 6+ of those years on in-product UX content
Bachelor’s degree or equivalent experience or equivalent in English, journalism, communications, marketing, human-centered interaction, or related field portfolio of work demonstrating human-centered design thinking and solutions
Experience leading the design process from early concept to launch
Experience developing a product content strategy for web and mobile, including designing for accessibility and inclusivity
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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At eBay, we're on a mission to transform the way the world shops and sells, and we're looking for a Staff Content Designer to join our team in Austin, Texas. This isn't just about writing; it's about designing experiences that empower our millions of buyers and sellers across the globe. With your expertise, you'll lead crucial projects aimed at enhancing the entire buying and selling experience on our platform. As a passion-driven individual, you're skilled at navigating challenges and advocating for innovative solutions through collaboration and discussion with your cross-functional partners. You know that every word matters in design, and you strive to make language an essential design material that elevates user experience. In this role, you will be responsible for driving key features and initiatives that align with company priorities while building scalable solutions that set team standards. Your knack for storytelling will be vital in crafting a cohesive product narrative and ensuring accessibility and inclusivity across all content. You'll have the opportunity to partner with our marketing and customer support teams, ensuring we meet the diverse needs of our global user base. With over 8 years of experience in content-focused roles and a strong foundation in UX content, you’re ready to make a significant impact at eBay, a place where your unique perspective and bold ideas are not just welcomed, but celebrated. Join us in creating economic opportunities for everyone and help lead the charge in redefining ecommerce as we know it!
We connect people and build communities to create economic opportunity for all.
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