About the Role
CloudZero's Product organization is looking for a technically-proficient, customer-centric, and innovative Senior Technical UX Designer to create sophisticated, user-centered design solutions that bridge complex technical functionality with intuitive user experiences. As a Senior Technical UX Designer, you will leverage your deep understanding of frontend technologies, system architecture, and cloud infrastructure to design interfaces that make complex technical data accessible and actionable. The ideal candidate will collaborate closely with engineering teams, product managers, and technical stakeholders to ensure that powerful functionality is delivered through elegant, usable interfaces. You will use design sprints or similar customer-centric methodologies to prototype and test new technical product capabilities, with a particular focus on data visualization, dashboard design, and complex workflow optimization. You'll bring your unique perspective to the work: we want it to be technically informed, architecturally sound, empathetic toward technical users, and respectful of engineering constraints.
Conduct research with technical users including developers, DevOps engineers, and FinOps practitioners to understand their mental models, workflows, and pain points
Design complex data visualizations, dashboards, and interfaces that make cloud cost metrics and infrastructure data intuitive and actionable
Create technical user flows and interaction patterns that align with how engineers and technical stakeholders think and work
Develop sophisticated, interactive prototypes that accurately simulate complex system behaviors and data relationships
Design for technical touchpoints including APIs, CLIs, integrations, and automation workflows
Collaborate directly with frontend and backend engineers to ensure technical feasibility and implementation fidelity
Maintain and expand our technical component library within our design system, with special focus on data visualization components
Conduct usability testing with technical users and iterate designs based on their specialized feedback
Understand cloud infrastructure concepts and translate complex technical metrics into meaningful visualizations
Apply information architecture expertise to organize complex technical data and workflows
Create design documentation that effectively communicates technical requirements and implementation details to engineering teams
Build design patterns that scale across different technical use cases while maintaining consistency
Stay current with emerging technical trends in data visualization, technical UX, and developer experience design
5+ years of experience in UX design for technical products, developer tools, or enterprise systems
Strong understanding of frontend technologies including HTML, CSS, JavaScript, and modern frameworks
Experience designing for data-intensive applications, dashboards, and analytics tools
Proven ability to translate complex technical concepts into intuitive user experiences
Experience designing for technical users (developers, IT professionals, data scientists)
Deep knowledge of Figma and ability to create reusable, scalable component systems
Experience with data visualization design and best practices for presenting complex metrics
Understanding of cloud infrastructure concepts and terminology (preferably AWS, Azure, or GCP)
Experience with developer experience (DX) design and API documentation
Ability to read and understand code and technical specifications to inform design decisions
Excellent communication skills with the ability to discuss technical concepts with engineering teams
Experience designing for both traditional web interfaces and technical touchpoints (CLI, API)
Expertise in information architecture for complex technical systems
Familiarity with FinOps, cloud cost management, or related domains a plus
Experience with technical prototyping tools and practices
Comfort with rapid iteration cycles and an agile development environment
Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.
Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.
To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!
Equal Opportunity Employer
CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.
Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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CloudZero is on the lookout for a creative and technically-skilled Sr. Product Designer to join our vibrant team in Boston. In this role, you will play a pivotal part in shaping user-centered design solutions that marry complex technical functionalities with user-friendly experiences. Your rich experience in front-end technologies and a passion for understanding user needs will empower you to craft intuitive interfaces that simplify cloud cost metrics and other intricate data for our technical users. Collaborating with engineers, product managers, and technical stakeholders, you will be at the forefront of designing sophisticated data visualizations and interactive dashboards that serve as a lifeline for developers, DevOps engineers, and FinOps practitioners. We’re all about innovation, and through design sprints and user testing, you’ll prototype and optimize complex workflows to ensure our product not only meets but exceeds the expectations of our users. Plus, with a focus on maintaining a robust technical component library and staying current on trends, you’ll help to ensure our design practices are best-in-class. If you’re passionate about making the technical understandable and enjoy working in an agile environment, CloudZero might just be the perfect fit for you!
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