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Sr. Product Designer

About the Role
CloudZero's Product organization is looking for a technically-proficient, customer-centric, and innovative Senior Technical UX Designer to create sophisticated, user-centered design solutions that bridge complex technical functionality with intuitive user experiences. As a Senior Technical UX Designer, you will leverage your deep understanding of frontend technologies, system architecture, and cloud infrastructure to design interfaces that make complex technical data accessible and actionable. The ideal candidate will collaborate closely with engineering teams, product managers, and technical stakeholders to ensure that powerful functionality is delivered through elegant, usable interfaces. You will use design sprints or similar customer-centric methodologies to prototype and test new technical product capabilities, with a particular focus on data visualization, dashboard design, and complex workflow optimization. You'll bring your unique perspective to the work: we want it to be technically informed, architecturally sound, empathetic toward technical users, and respectful of engineering constraints.

Responsibilities

  • Conduct research with technical users including developers, DevOps engineers, and FinOps practitioners to understand their mental models, workflows, and pain points

  • Design complex data visualizations, dashboards, and interfaces that make cloud cost metrics and infrastructure data intuitive and actionable

  • Create technical user flows and interaction patterns that align with how engineers and technical stakeholders think and work

  • Develop sophisticated, interactive prototypes that accurately simulate complex system behaviors and data relationships

  • Design for technical touchpoints including APIs, CLIs, integrations, and automation workflows

  • Collaborate directly with frontend and backend engineers to ensure technical feasibility and implementation fidelity

  • Maintain and expand our technical component library within our design system, with special focus on data visualization components

  • Conduct usability testing with technical users and iterate designs based on their specialized feedback

  • Understand cloud infrastructure concepts and translate complex technical metrics into meaningful visualizations

  • Apply information architecture expertise to organize complex technical data and workflows

  • Create design documentation that effectively communicates technical requirements and implementation details to engineering teams

  • Build design patterns that scale across different technical use cases while maintaining consistency

  • Stay current with emerging technical trends in data visualization, technical UX, and developer experience design

Requirements

  • 5+ years of experience in UX design for technical products, developer tools, or enterprise systems

  • Strong understanding of frontend technologies including HTML, CSS, JavaScript, and modern frameworks

  • Experience designing for data-intensive applications, dashboards, and analytics tools

  • Proven ability to translate complex technical concepts into intuitive user experiences

  • Experience designing for technical users (developers, IT professionals, data scientists)

  • Deep knowledge of Figma and ability to create reusable, scalable component systems

  • Experience with data visualization design and best practices for presenting complex metrics

  • Understanding of cloud infrastructure concepts and terminology (preferably AWS, Azure, or GCP)

  • Experience with developer experience (DX) design and API documentation

  • Ability to read and understand code and technical specifications to inform design decisions

  • Excellent communication skills with the ability to discuss technical concepts with engineering teams

  • Experience designing for both traditional web interfaces and technical touchpoints (CLI, API)

  • Expertise in information architecture for complex technical systems

  • Familiarity with FinOps, cloud cost management, or related domains a plus

  • Experience with technical prototyping tools and practices

  • Comfort with rapid iteration cycles and an agile development environment

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.

To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!

Equal Opportunity Employer
CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.

Applicants must be authorized to work for ANY employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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What You Should Know About Sr. Product Designer, CloudZero

CloudZero is on the lookout for a creative and technically-skilled Sr. Product Designer to join our vibrant team in Boston. In this role, you will play a pivotal part in shaping user-centered design solutions that marry complex technical functionalities with user-friendly experiences. Your rich experience in front-end technologies and a passion for understanding user needs will empower you to craft intuitive interfaces that simplify cloud cost metrics and other intricate data for our technical users. Collaborating with engineers, product managers, and technical stakeholders, you will be at the forefront of designing sophisticated data visualizations and interactive dashboards that serve as a lifeline for developers, DevOps engineers, and FinOps practitioners. We’re all about innovation, and through design sprints and user testing, you’ll prototype and optimize complex workflows to ensure our product not only meets but exceeds the expectations of our users. Plus, with a focus on maintaining a robust technical component library and staying current on trends, you’ll help to ensure our design practices are best-in-class. If you’re passionate about making the technical understandable and enjoy working in an agile environment, CloudZero might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Sr. Product Designer Role at CloudZero
What are the main responsibilities of a Sr. Product Designer at CloudZero?

As a Sr. Product Designer at CloudZero, your main responsibilities include conducting research to understand the workflows of technical users, designing complex data visualizations and dashboards, collaborating with engineering teams to ensure technical feasibility, and creating detailed design documentation. You'll also develop interactive prototypes and maintain a technical component library to enhance user experience.

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What qualifications do I need to apply for the Sr. Product Designer position at CloudZero?

To apply for the Sr. Product Designer position at CloudZero, you should have at least 5 years of UX design experience for technical products, a strong understanding of frontend technologies such as HTML, CSS, and JavaScript, and proven ability in designing user interfaces for data-intensive applications. Familiarity with cloud infrastructure concepts and experience with data visualization design are also essential.

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How does the Sr. Product Designer collaborate with other teams at CloudZero?

The Sr. Product Designer at CloudZero collaborates closely with engineering teams, product managers, and other technical stakeholders. This collaborative approach ensures that design solutions are technically feasible and align with the needs of users, while also meeting engineering constraints. Regular communication and teamwork are key aspects of this role.

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What tools and technologies should a Sr. Product Designer be familiar with at CloudZero?

As a Sr. Product Designer at CloudZero, familiarity with design tools like Figma for creating scalable component systems, as well as understanding of technical specifications and coding, will be crucial. You'll also need to be comfortable with rapid prototyping tools and practices, as well as principles of information architecture.

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What is the company culture like at CloudZero for a Sr. Product Designer?

The company culture at CloudZero is dynamic and inclusive, fostering innovation and collaboration among team members. As a Sr. Product Designer, you’ll be encouraged to share your unique perspectives and ideas in an agile environment that values diverse voices and collaborative problem-solving.

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Common Interview Questions for Sr. Product Designer
Can you describe a time when you designed a user interface for a complex data visualization?

In responses, focus on detailing your specific design process, the challenges faced, user feedback, and the methodologies used like user testing and prototyping. Highlight how you translated complex data into an intuitive layout for users.

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How do you approach collaborating with developers to ensure design feasibility?

Discuss your communication strategies, such as involving developers early in the design process, utilizing design documentation, and maintaining an open feedback loop to bridge the gap between design and technical implementation.

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What is your experience with conducting usability testing with technical users?

Share examples where you gathered user feedback through testing, the types of users involved, how you iterated on designs based on feedback, and the impact on the final product’s usability and user satisfaction.

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How do you stay updated with the latest trends in UX design for technical products?

Mention specific resources you utilize such as relevant blogs, online communities, webinars, or conferences. Explain how you apply these trends in your work to improve user experience.

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Can you explain your process for creating design documentation for engineering teams?

Talk about your structured approach to creating comprehensive design documentation, including wireframes, user flows, and visual design specifications, as well as ensuring clarity for the engineering team.

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What is your approach to working within an agile development environment?

Discuss your methods for adapting to rapid changes, participating in sprint meetings, and being open to feedback. Highlight how you balance design needs with the flexibility required in agile methodologies.

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How do you prioritize user experience in a technical product like CloudZero’s platform?

Emphasize the importance of user-centered design, the role of user research in your design process, and how you ensure the product functionality addresses user pain points effectively while maintaining performance.

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What challenges have you faced when designing for technical users, and how did you overcome them?

Identify specific challenges such as understanding complex requirements or balancing technical constraints with user-friendly interfaces. Discuss your strategies for gaining insights and iterating on designs to meet user needs.

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What experience do you have with data-intensive applications, and how do you simplify their UX?

Provide examples of projects where you designed for data-heavy environments, explaining your approach to condensing large data sets into understandable and actionable user interfaces.

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How do you incorporate feedback from usability tests into your designs?

Share your systematic approach to analyzing feedback, how you prioritize suggestions, and how you iterate on designs to implement valuable user insights effectively.

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DATE POSTED
March 30, 2025

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