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IT Systems Administrator

Eigen Labs is more than just a leading name in the blockchain space. We’re the driving force behind EigenLayer, a game-changing solution that revolutionizes crypto-economic security. Imagine a world where blockchain projects break free from the shackles of the scaling trilemma and capital limitations.

We’re building a platform to deliver security to novel distributed applications. In today's blockchain ecosystem, each service is typically secured by its own tokenized trust-network. With EigenLayer, services can build upon the established security of the Ethereum trust network, unlocking untold scalability while maintaining security and decentralization.

This is a full-time position that is located on-site with the largely Seattle-based team.

The Role

We're seeking an IT Systems Administrator focused on macOS and cloud-based solutions to support our modern workplace infrastructure. In this role, you'll help maintain our SaaS-driven environment while developing your skills in cloud security and IT operations. You'll work in a fast-paced environment where you can grow your skills in cloud technologies and security while supporting a dynamic workforce.

What You Will Do

  • Manage and support our macOS fleet through Kandji MDM

  • Administer Google Workspace environment, including user management, security settings, and data governance

  • Support cloud-based collaboration tools including Slack and project management platforms

  • Help maintain security across our SaaS ecosystem using tools like Okta for identity management

  • Monitor and respond to security alerts from various cloud services

  • Assist with AWS resource management and security configurations

  • Configure and maintain Mac-based security tools and policies

  • Automate routine tasks using scripting and modern IT tools

What You Will Bring

Required:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

  • 1-2 years of hands-on IT support experience with focus on macOS

  • Strong understanding of macOS management and security principles

  • Experience administering Google Workspace (formerly G Suite)

  • Familiarity with identity and access management in cloud environments

  • Basic scripting abilities (Shell scripting, Python, or similar)

  • Experience with SaaS security best practices

Preferred:

  • Experience with Kandji or other modern Mac management tools

  • Knowledge of zero-trust security principles

  • Familiarity with AWS console and basic services

  • Experience with SSO implementation and management

  • Background in SaaS security tools (BetterCloud, Spanning, etc.)

  • Experience with automation tools (Zapier, workflow automation)

The target base salary for this role will range between $106,250 to $125,000 USD. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer. Other rewards may include short- and long-term incentives, and program-specific awards. In addition, Eigen Labs provides various employee benefits, including:

US Benefits

  • Competitive salary and non-cash compensation (tokens and equity)

  • World class benefits package (medical/dental/vision)

  • Remote work set up stipend

  • Flexible hours and a supportive remote environment

  • Flexible time off

  • 401(k) retirement plan + company match

  • Monthly wellness benefit

  • Yearly off-sites

  • Paid parental leave

If hired outside of the US through an EOR, benefits will be offered based on specific country requirements and EOR offerings.

Equal Opportunity Employment

There's one more, very important thing. We are an equal opportunity employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day. We hope you can join us.

Average salary estimate

$115625 / YEARLY (est.)
min
max
$106250K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Systems Administrator, Eigen Labs

At Eigen Labs, we're not just redefining the blockchain industry; we're paving the way for a more secure future with our innovative solution, EigenLayer. Located in the vibrant city of Seattle, we are on the hunt for an enthusiastic IT Systems Administrator to join our dynamic team. In this full-time role, you'll focus on managing macOS environments while supporting our cloud-based workplace infrastructure. Imagine being part of a team that empowers crypto-economic security and builds cutting-edge applications all while honing your skills in cloud technologies and IT operations. You'll be responsible for a variety of tasks, including managing our macOS fleet through Kandji MDM, overseeing our Google Workspace environment, and ensuring robust security measures across our SaaS ecosystem. This fast-paced setting allows for professional growth and the chance to work with modern collaboration tools like Slack and AWS. If you have a Bachelor's degree in Computer Science or a related field and at least 1-2 years of hands-on IT support experience with macOS, we want to hear from you! Here at Eigen Labs, we value diverse backgrounds and perspectives, offering a competitive salary alongside excellent benefits, including flexible hours and a supportive remote work environment. Join us in transforming the blockchain landscape while building a career that you love.

Frequently Asked Questions (FAQs) for IT Systems Administrator Role at Eigen Labs
What are the responsibilities of an IT Systems Administrator at Eigen Labs?

The IT Systems Administrator at Eigen Labs plays a crucial role in managing the macOS fleet through Kandji MDM, administering the Google Workspace environment, and supporting various cloud-based collaboration tools like Slack. Additionally, you'll be responsible for monitoring security alerts, managing AWS resources, configuring Mac-based security tools, and automating tasks with scripting.

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What qualifications do I need for the IT Systems Administrator role at Eigen Labs?

To be considered for the IT Systems Administrator position at Eigen Labs, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field, along with 1-2 years of hands-on IT support experience focusing on macOS. A strong understanding of cloud security principles, basic scripting abilities, and familiarity with Google Workspace are also essential.

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How does Eigen Labs support ongoing learning and development for IT Systems Administrators?

Eigen Labs fosters a growth-oriented environment where IT Systems Administrators can expand their skills in cloud technologies, security, and IT operations. The culture encourages team collaboration, innovative problem-solving, and provides access to modern tools and resources, ensuring that staff are well-equipped to enhance their knowledge.

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Can remote work be an option for the IT Systems Administrator position at Eigen Labs?

The IT Systems Administrator role at Eigen Labs is primarily an on-site position in Seattle, but the company embraces flexible work arrangements. Employees benefit from a supportive remote work setup and flexible hours, which facilitates a healthy work-life balance while ensuring effective teamwork within the office.

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What benefits can I expect as an IT Systems Administrator at Eigen Labs?

As an IT Systems Administrator at Eigen Labs, you can expect competitive compensation, including a base salary ranging from $106,250 to $125,000, non-cash compensation like tokens and equity, as well as a world-class benefits package that includes medical, dental, and vision coverage. Plus, there’s a remote work setup stipend, flexible time off, a 401(k) retirement plan with company matching, and other wellness benefits.

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Common Interview Questions for IT Systems Administrator
What experience do you have with macOS management?

Prepare to discuss specific projects where you effectively managed macOS systems, highlighting your familiarity with tools like Kandji MDM, and any challenges you overcame while implementing security policies.

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How do you prioritize tasks in a fast-paced IT environment?

It's important to showcase your ability to manage time and prioritize responsibilities effectively. Discuss how you evaluate task urgency and impact, perhaps using specific examples of project management or issue resolution.

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What is your approach to handling security alerts in a cloud environment?

Discuss your process for monitoring, responding to, and resolving security alerts, including tools you’ve used and your understanding of cloud security best practices to protect the organization.

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How proficient are you in scripting and automation?

Explain your experience with scripting languages like Python or Shell, including specific instances where you automated routine tasks to improve efficiency within IT operations.

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Can you describe your experience with Google Workspace administration?

Share your familiarity with user management, security settings, and data governance specifically within Google Workspace. Mention any relevant certifications or hands-on experiences that demonstrate your expertise.

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What familiarity do you have with AWS?

You should be ready to discuss your experience with AWS services, any specific roles you've had, and examples of how you configured and secured resources effectively within the AWS console.

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Describe a time when you had to troubleshoot a difficult IT issue.

Illustrate your problem-solving skills with a detailed example, emphasizing the steps you took to diagnose and resolve the issue, as well as the outcome and any lessons learned.

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What do you know about identity and access management?

Provide insights into your understanding of identity management systems, experience with tools like Okta, and how you ensure secure access for users without compromising security.

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How do you keep your IT skills current?

Talk about your commitment to continuous learning, whether through certifications, attending conferences, or self-study, emphasizing your motivation to stay aware of industry trends.

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What do you think is the most important quality for an IT Systems Administrator?

Articulate your views on qualities such as adaptability, problem-solving skills, and effective communication, backing up your opinion with examples that illustrate these traits in action.

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Eigenlabs is a start-up British innovation company, founded by internet entrepreneur John Lambert in 2001. It all started in a barn on his Devon farm, with a small team of designers and programmers, some private finance, and a dream to make the ...

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March 15, 2025

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