Job details

Senior ServiceNow Developer

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We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

As a Senior ServiceNow Developer, you will be responsible for leading a cross-functional team in the design, development, and implementation of ServiceNow solutions. This role demands strong technical expertise in ServiceNow and proven leadership capabilities to drive high-quality project outcomes and ensure alignment with client goals.

- 6+ years of hands-on experience in ServiceNow development and administration.

- 2+ years in a leadership or team lead role with demonstrated project success.

- Deep understanding of ServiceNow architecture and modules (ITSM, ITOM, CMDB, etc.).

- Proficient in scripting (JavaScript), REST/SOAP integrations, UI policies, business rules, and workflows.

- Experience with Agile methodologies and project tracking tools like Jira.

- Strong communication skills and the ability to engage with technical and non-technical stakeholders.

Responsibilities

- Lead and mentor a team of ServiceNow developers in delivering complex solutions across modules like ITSM, ITOM, HRSD, and CSM.

- Architect and design scalable ServiceNow implementations tailored to client business needs.

- Drive end-to-end development lifecycle: requirements gathering, system configuration, custom development, testing, and deployment.

- Collaborate with business analysts, project managers, and QA teams to ensure high-quality delivery.

- Establish development best practices and ensure code quality via reviews and performance testing.

- Ensure compliance and security standards within the platform.

- Promote continuous improvement by identifying opportunities for optimization and automation.

Benefits

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations
Sick days
Bereavement days
Civil Marriage days
Maternity & Paternity leave
English and Spanish classes
Performance Management Framework
Certifications
TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
Taquitos Rewards
Amazon Gift Card on your Birthday
Work-from-home Bonus
Laptop Policy

Equal employment

Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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What You Should Know About Senior ServiceNow Developer, Enroute

Join us at Enroute as a Senior ServiceNow Developer, where technology meets innovation! Our team is passionate about what we do and continually strives to make impactful improvements in our community. We believe in fostering a supportive work environment, offering flexible schedules, and promoting a healthy work-life balance. As a Senior ServiceNow Developer, you will take charge of a talented cross-functional team, steering the design, development, and implementation of unique ServiceNow solutions tailored to meet client needs. With a wealth of hands-on experience – ideally over 6 years in ServiceNow development and at least 2 years in a leadership role – you’ll leverage your technical acumen and leadership skills to drive successful project outcomes. Your deep understanding of the ServiceNow architecture, modules such as ITSM and ITOM, and proficiency in JavaScript scripting will allow you to architect scalable solutions. Collaboration is key; you'll work closely with business analysts and QA teams while fostering a culture of continuous improvement within your team. At Enroute, we value who you are as an individual and strive to create an enriching workplace where everyone can thrive and contribute to our shared goals. So, if you're ready to be challenged and make a difference, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Senior ServiceNow Developer Role at Enroute

What are the main responsibilities of a Senior ServiceNow Developer at Enroute?

As a Senior ServiceNow Developer at Enroute, you'll lead a cross-functional team in designing, developing, and implementing ServiceNow solutions. You'll oversee the entire development lifecycle from requirements gathering to deployment, ensuring high-quality delivery while mentoring your team. Your role will also involve collaborating with business analysts and engaging with both technical and non-technical stakeholders to ensure alignment with business objectives.