UX Designer

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Uruguay and Poland.

The role
As a UX Designer at Etraveli Group, you'll get the opportunity to push for innovation and develop new ways of working in an agile and flexible environment

With an iterative mindset, you get to try, test and try again to learn and always continue to develop both yourself and the products. You will create beautifully crafted experiences for our customers across platforms based on user insights and business requirements. You do this in multi-disciplinary teams, together with product owners, developers, testers, and analysts.

The role can be based in Gothenburg or Stockholm.

Who you are
You are a passionate UX designer who thrives on empathy and curiosity. You understand that great design begins with a deep understanding of the user’s needs, and you constantly seek out new perspectives to inform your work. Communication is your superpower—you can clearly articulate your ideas and collaborate effectively with cross-functional teams to bring those ideas to life. Adaptability is second nature to you; you embrace feedback, learn from it, and continuously evolve your designs. Above all, you are a storyteller, able to craft compelling narratives that resonate with users and stakeholders alike, driving meaningful user experiences that make a lasting impact.

What you will do

• Work as a UX designer in one of our product teams, where you will design the travel experience for our customers; before, during and after their trip. You will also drive the sales of additional products like baggage and seating. Your role will be essential in balancing customer support with business growth.
• Work in all parts of the UX process. From problem discovery, research to ideation, concept development, interaction design, prototyping and validation.
• Meet with customers, observe their needs and translate the insights into actions that continuously create value for them, the business, and the company.

• A few years of proven UX design experience within the e-commerce sector, working with both web and mobile solutions—Travel Industry experience is a plus! 
• Relevant training in UX, HCI, cognitive science or a similar field.
• Experience working in all steps of the UX process, from discovery and ideation to prototyping and validation.
• Proficiency with Figma and working with component-based libraries and design systems.
• Experience working with agile methods in cross-functional teams.
• Experience in front-end development, digital design and/or CRO is a big plus.
• Κnowledge of accessibility best practices (e.g., WCAG).
• Fluent in English, both spoken and written.
• A strong portfolio showcasing your past work in all phases of the UX process.

Working at Etraveli Group means working at a fast-growing company with high ambitions of becoming the number one Online travel agency worldwide. The culture at the company embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. You will have awesome colleagues with whom you will have fun solving complex problems in a fast-moving business.

We also offer:

• A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location
• Central office location in both Gothenburg and Stockholm
• Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.
• Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident
• Enjoy a vibrant company culture with daily office breakfasts, a weekly fika club, a ping pong table for friendly matches, and exciting events like our summer mingle and Christmas party.

As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Welcome to Etraveli Group!

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