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Consumer Testing Associate (Part Time!) - job 1 of 2

Company Description

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high quality and memorable experiences. We help our clients:

  • Develop new product ideas
  • Re-energize a well-established product
  • Assess product-concept fit or packaging effectiveness
  • Understand the product, brand and category competitive landscapes
  • Protect product quality from inception to the end of shelf life

SAM The National Food Lab is the division of SAM that provides these services for all USA-based clients. Our sensory science program resides in our USA headquarters in Minneapolis, MN.

Job Description

The statements below reflect the general responsibilities and requirements of the Consumer Testing Associate position but may not describe all the work requirements that may be inherent in the job.

Responsibilities include, but are not limited to, the following:

  • Server – Delivering testing product and ensuring proper consumer test instructions are being followed.
  • Kitchen – Preparing testing product using the protocols designated by the client.
  • Host – Respondent check-in, communicate with recruiter, incentive payouts, light computer and administrative duties.
  • Moderator/Facilitator – Lead respondents through testing & coordinate sample distribution with servers.

The ideal candidate would possess:

  • Attention to detail and ability to follow instructions
  • Critical thinking and ability to solve problems quickly and efficiently
  • Interpersonal skills to interact with both the public and Eurofins National Food Labs’ clients
  • Basic computer skills and ability to navigate the computer easily (particularly Internet, Microsoft Office and Outlook programs and systems)
  • Pride in self by maintaining a professional appearance and demeanor
  • Flexibility regarding scheduling including long hours

Qualifications

  • Basic knowledge of computers and software programs
  • Must be able to work on your feet for up to 12 hours (with lunch & breaks in between)
  • Authorization to work in the United States indefinitely without restriction or sponsorship 

Additional Information

This is a part-time position offering approximately 10–18 hours per week, with a flexible schedule between Monday and Saturday (additional hours may be required as needed). The pay for this role is $16.00 per hour. Candidates residing within a commutable distance to Plymouth, MN are encouraged to apply.

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Required Licenses or Certificates:

  • Valid Driver’s License and Proof of Insurance
  • All your information will be kept confidential according to EEO guidelines.

Work Environment & Physical Demands:                

The work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 35 pounds (50 lbs. with assistance).
  • The employee must have the ability to stand for long periods of time.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Lab regularly processes known food allergens including egg, soy, wheat, milk, fish,  and shellfish, treenuts, peanuts, sulfites, gluten, chocolate, fruit, natural or artificial sweeteners (like aspartame or Phenylalanine), natural or artificial colors.
  • The noise level in the work environment is usually moderate.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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Average salary estimate

$35200 / YEARLY (est.)
min
max
$33280K
$37120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Consumer Testing Associate (Part Time!), Eurofins

Join SAM, a thriving global sensory and consumer research consultancy, as a Consumer Testing Associate in Minneapolis! At SAM, our mission is all about letting consumers voice their experiences in the creation of standout food, beverage, pet, and health & beauty products. As a part-time Consumer Testing Associate, your role will be highly interactive and engaging. You'll wear many hats during testing sessions, acting as a Server, Kitchen attendant, Host, and even Moderator/Facilitator. Prepare testing products in our well-equipped kitchen, ensure participants receive proper instructions, and engage with respondents to create a comfortable atmosphere. It's all about teamwork and attention to detail! We’re looking for someone who can think critically, follow instructions, and communicate effortlessly with clients and the public. While this job offers great flexibility at around 10 to 18 hours per week, it’s also an incredible chance to grow within a company dedicated to the development of high-quality products. The position pays $16.00 per hour, and you will be contributing to meaningful research that impacts product development across industries. Enjoy a friendly and professional work environment, with additional benefits such as comprehensive medical coverage and a 401(k) plan. If you are flexible, passionate about consumer feedback, and located near Plymouth, MN, we invite you to apply and make a difference with us!

Frequently Asked Questions (FAQs) for Consumer Testing Associate (Part Time!) Role at Eurofins
What are the responsibilities of a Consumer Testing Associate at SAM?

As a Consumer Testing Associate at SAM, you'll take on various responsibilities including serving testing products, preparing products according to specific protocols, handling respondent check-ins, and moderating testing sessions. Your role is essential in facilitating consumer feedback that informs product development.

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What qualifications do I need to become a Consumer Testing Associate at SAM?

To qualify for the Consumer Testing Associate position at SAM, candidates should possess basic computer skills, attention to detail, and the ability to stand for extended periods. A valid driver’s license is also necessary, and applicants must be authorized to work in the U.S. without any restrictions.

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What is the work schedule for a Consumer Testing Associate at SAM?

Consumer Testing Associates at SAM enjoy a flexible part-time schedule, typically working between 10 to 18 hours per week. Shifts can vary from Monday to Saturday, accommodating candidates who need flexible working hours while allowing for overtime when required.

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How much does a Consumer Testing Associate at SAM get paid?

The pay for a Consumer Testing Associate at SAM is competitive at $16.00 per hour. This part-time role offers a great opportunity to earn while gaining experience in the fast-paced field of sensory and consumer research.

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What benefits are offered to Consumer Testing Associates at SAM?

Consumer Testing Associates at SAM can enjoy an impressive range of full-time benefits even as part-time employees. These include comprehensive medical coverage, dental and vision options, life and disability insurance, paid holiday and vacation time, as well as a 401(k) retirement plan with company match.

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Common Interview Questions for Consumer Testing Associate (Part Time!)
How would you ensure accurate product testing while working as a Consumer Testing Associate?

To ensure accurate product testing, I’d focus on closely following the set protocols provided by the client. I’d maintain open communication with team members, double-check instructions before testing sessions, and constantly address any participant questions to create a seamless testing environment.

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What strategies would you use to engage respondents during testing sessions?

Engagement is key during testing. I would create a welcoming atmosphere, encourage open dialogue, and ask follow-up questions to ensure respondents feel comfortable sharing their honest feedback. Establishing rapport is important for collecting valuable insights.

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How do you manage administrative tasks while coordinating product testing?

Managing administrative tasks effectively involves organization and prioritization. I’d utilize checklists, maintain shift schedules, and ensure all necessary materials are readily accessible. This way, I can seamlessly juggle both administrative duties and testing responsibilities.

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What experience do you have with food safety or allergen awareness?

I understand the importance of food safety and allergen awareness in consumer testing. I would familiarize myself with common allergens and ensure that all safety protocols are followed to protect both the respondents and the integrity of the testing process.

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Why do you want to work at SAM as a Consumer Testing Associate?

I’m excited about the opportunity to work at SAM because it’s a leader in sensory and consumer research. I admire the company’s mission to empower consumers, and I believe my skills in critical thinking and communication align well with the role’s requirements.

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How would you handle a situation where respondents have conflicting feedback?

In cases of conflicting feedback, I would remain impartial and gather comprehensive insights from all respondents. I’d encourage them to elaborate on their opinions and ensure that all feedback is documented accurately for later analysis.

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Can you describe a time when you had to follow detailed instructions?

Absolutely! In my previous role, I was required to follow strict recipes for product testing. I paid close attention to every step and maintained meticulous records to ensure the outcomes matched the expectations, which led to successful testing sessions.

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What personal qualities make you suitable for the role of a Consumer Testing Associate?

My attention to detail, enthusiasm for food and beverage products, and strong interpersonal skills make me well-suited for the Consumer Testing Associate role at SAM. I thrive in collaborative environments and take pride in maintaining a professional demeanor.

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How do you stay organized during busy testing periods?

During busy testing periods, I prioritize my tasks using checklists and timelines. Setting clear goals for each session helps me stay on track, and I communicate regularly with my team to ensure we work efficiently together.

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What do you think is the most important part of being a Consumer Testing Associate?

I believe the most important part is to create a comfortable and open environment for respondents. This encourages honest feedback, which is crucial for product development. Establishing trust and support can significantly impact the quality of the data collected.

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DATE POSTED
March 26, 2025

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