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Solutions Architect, Pathology Imaging

Working Location: Remote; CALIFORNIA, SAN JOSE; California, Oakland; California, Sacramento; California, San Francisco 

 

Are you looking for a company that cares about people’s lives and health, including yours? At EVIDENT, we help make people’s lives healthier, safer and more fulfilling, every day. 

 

Let’s inspire healthier lives, together.

Work Location: Northern California - Remote

 

Evident Scientific associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day. Learn more about Evident at www.EvidentScientific.com.

We are looking for Solutions Architect, Pathology Imaging to help us develop and execute a successful sales strategy for rapid revenue growth and market share expansion in territory. By understanding the client and the client goals for digital pathology, this position has presales conversations with multiple call points that could include scientific leaders such as Department Heads, Scientist, Chief of Pathology/Medical Director, Laboratory Administrative Director, and/or IT/Networking/LIS leaders such as Chief Information Officer,

You will use your know-how to call on senior management and orchestrate multi-departmental site evaluations and work collaboratively with sales counterparts to achieve Evident Scientific sales targets. Targeted customers for the life science position will include Academic Medical Centers, Pharmaceutical, Bio Pharma, Biotech companies, Government and Veterinary Labs. T

Once the sale is secured, the Solutions Architect works with the customer (scientific and IT leaders) and Evident internal stakeholders to execute a swift action plan from PO to implementation. This includes coordinating both client and internal resources, training the customer, and creating appropriate follow up plans to help the customer achieve their goals.

ALL THE RESPONSIBILITIES WE WILL TRUST YOU WITH:

•    Achieve monthly, quarterly, and annual product sales goals set for the territory
•    Execute product demonstrations for clients at the correct sales stage in SFDC, maintaining a closed/won success rate of >60%.
•    Clearly communicate complex and technical product information as well as technical IT and networking information to a variety of customer stakeholders
•    Serve as technical expert for digital pathology hardware (brightfield scanners) and software product lines
•    Maintain current knowledge of competition and market through study of competitive marketing information, competitive literature, and field surveillance of competition
•    Maintain accurate and timely prospect and customer data in SFDC
•    Achieve high levels of customer satisfaction through delivery of sales and support assistance
•    Travel overnight as necessary (estimated at 50%) for all customer appointments, trade shows and customer meetings. Customer call activity will be a balance of existing customers accounts to expand our current base, meeting with active opportunities and prospecting for new opportunities in the assigned geography
•    Coordinate sales activities within national, multi-site, laboratory accounts by interacting with other departments in the organization to ensure the proper handling of customer requirements, completing Solution Design Guide (CUSTOMER READINESS) with the key stake holders to facilitate fast implementation of client orders.
•    Using CUSTOMER READINESS outline, increases client readiness by ensuring we have all required information, and client IT contacts to drive implementation of scanners to <45 days from receipt of purchase order
•    Performs initial client scanner and software training within 2 weeks of receipt of scanner and provides retraining as needed
•    Performs customer workflow evaluation and creates plans to help customer achieve their digital pathology goals
•    Complete client IT security documents and RFP’s, using appropriate internal resources to gather information when needed.
•    Updates SFDC and/or daily management files
•    Coordinates internal resources such as customer service and I&I to deliver VS-200 AND VS-M1 according to standard work

YOUR AREAS OF KNOWLEDGE AND EXPERTISE THAT MATTER MOST:

•    Degree in Life Sciences or Master’s Degree in Business/MBA
•    Diagnostics, Life Science and/or Pathology experience preferred
•    Prior capital sales experience
•    Experience with Salesforce.com or other CRM
•    Excellent selling/presentation skills, relationship building, negotiating, closing and account management skills
•    Ability to analyze situations, solve practical problems and deal with a variety of variables in situations where only limited standardization exists
•    Capacity for strategic thinking/planning as well as tactical implementation
•    Business/financial management comprehension preferred
•    Proven ability to close bundled systems sales
•    Leads without authority
•    Excellent time management and organization skills
•    Excellent customer relations/service skills
•    Self-motivated and independent thinker
•    Goal oriented and results driven
•    Understanding of complex IT networks within health care settings

This job description in no way states or implies that these are the only duties to be performed by this employee. The incumbent is expected to perform other duties necessary for the effective operation of the department or unit. This job description may be changed at any time.

 

**Many Evident positions are located at export-control-restricted work locations or require access to export-controlled information. To be considered for these positions, you must be a U.S. Persons. If hired, you must be able to provide valid proof of such status.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

EVIDENT is passionate about the solutions it creates for the life sciences, and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world. Olympus has manufactured microscopes since the company’s founding in 1919. Today, EVIDENT is a leading manufacturer of optical and digital microscope systems for life science solutions. EVIDENT’s Life Sciences division supplies microscope systems for biological use in clinical, research, and educational applications. For more information, Click Here.

It is the policy of EVIDENT to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Posting Notes: || United States (US) || California (US-CA) || San Jose || 

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Architect, Pathology Imaging, Evident

Are you ready to make a real impact in the world of healthcare while working from the comfort of your home? EVIDENT, a leader in life sciences and pathology imaging solutions, is on the lookout for a passionate and driven Solutions Architect, Pathology Imaging. In this role, you'll be at the forefront of transforming cancer diagnostics and improving patient outcomes as you collaborate with top-tier clients, including Academic Medical Centers and biotech firms. Your mission? Develop and execute a sales strategy that drives revenue growth and expands our market presence. You'll engage scientific leaders in meaningful conversations to understand their digital pathology goals, all while showcasing your expert knowledge in our cutting-edge solutions. Expect to facilitate the seamless execution of sales from proposal to implementation, coordinating with both technical and scientific stakeholders to ensure a smooth client experience. Your day-to-day will involve traveling to client locations for training and support, conducting product demonstrations, and maintaining excellent relationships with existing customers. With a focus on detailed client communication and strategic planning, you will play a key role in achieving sales targets while keeping customer satisfaction front and center. At EVIDENT, we value your skills and offer an environment that prioritizes growth. Join us in inspiring healthier lives, and together let's take the next step in your career as a Solutions Architect, Pathology Imaging!

Frequently Asked Questions (FAQs) for Solutions Architect, Pathology Imaging Role at Evident
What are the key responsibilities of a Solutions Architect, Pathology Imaging at EVIDENT?

As a Solutions Architect, Pathology Imaging at EVIDENT, your primary responsibilities include executing a successful sales strategy, engaging with clients to understand their digital pathology needs, and delivering product demonstrations. You will also work closely with various stakeholders, ensuring a smooth execution of sales from purchase order to implementation, and maintaining high customer satisfaction by providing ongoing support and training.

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What qualifications are needed to become a Solutions Architect, Pathology Imaging at EVIDENT?

To be considered for the Solutions Architect, Pathology Imaging position at EVIDENT, applicants should ideally possess a degree in Life Sciences or an MBA. Experience in diagnostics or pathology, along with prior capital sales and CRM software skills, are highly beneficial. Strong interpersonal and technical communication skills are essential to effectively engage with diverse client stakeholders.

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What does the sales strategy for a Solutions Architect, Pathology Imaging involve at EVIDENT?

The sales strategy for a Solutions Architect, Pathology Imaging at EVIDENT involves understanding client goals for digital pathology, developing market strategies for revenue growth, and orchestrating site evaluations with key decision-makers. You will focus on both expanding existing customer accounts and prospecting for new clients in your territory.

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Is travel required for the Solutions Architect, Pathology Imaging position at EVIDENT?

Yes, travel is estimated to be around 50% for the Solutions Architect, Pathology Imaging role at EVIDENT. This travel is essential for conducting client meetings, trade shows, and providing on-site training sessions to customers, ensuring a hands-on approach to client engagement.

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How does EVIDENT support the professional growth of a Solutions Architect, Pathology Imaging?

EVIDENT is committed to the professional growth of its employees, including Solutions Architects, by offering a comprehensive benefits package, ongoing training, and opportunities for career advancement. The company fosters a collaborative and supportive environment that encourages innovation and learning, allowing you to grow your skills while making a difference in healthcare.

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Common Interview Questions for Solutions Architect, Pathology Imaging
Can you describe your experience with digital pathology systems?

When answering this question, highlight specific projects or roles where you worked with digital pathology systems. Discuss the technologies you used, challenges you overcame, and how those experiences relate to the responsibilities of a Solutions Architect at EVIDENT.

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How do you handle complex client requirements?

Share an example of a time you managed complex client needs. Discuss your approach to understanding their requirements, communicating clearly, and coordinating internal resources to deliver effective solutions that align with the client's goals.

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What strategies do you use to engage with clients during presales conversations?

Talk about your approach to building rapport with clients, such as conducting thorough research on their background, asking insightful questions, and tailoring your presentations to address their specific needs. Emphasize the importance of listening and adapting your approach based on their feedback.

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How do you stay updated on the latest trends in pathology imaging?

Explain your methods for staying informed about industry trends, such as reading relevant publications, attending conferences, participating in webinars, and networking with professionals in the field. This demonstrates your commitment to continuous learning and growth in your role.

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Describe a situation where you successfully worked with cross-functional teams.

Provide a specific example of a project where you collaborated with teams from different departments. Highlight your ability to coordinate efforts, communicate effectively, and achieve common goals while navigating differing priorities and perspectives.

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What role does customer feedback play in your sales process?

Discuss how you incorporate customer feedback into your sales strategy, including how you adapt your approach based on client responses and insights. Emphasize the importance of understanding customer satisfaction to identify areas for improvement and enhance the overall client experience.

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How would you approach a situation where a client is unhappy with a product or service?

Illustrate your conflict resolution skills by discussing a time you addressed a client's concerns. Focus on actively listening to their issues, empathizing with their frustrations, and working collaboratively to find a solution that meets their needs and restores their confidence in your services.

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What do you believe are the key components of an effective sales strategy?

Outline your perspective on an effective sales strategy, incorporating elements such as thorough market research, understanding customer needs, building strong relationships, and leveraging data to inform your approach. This shows your strategic thinking and business acumen.

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How do you prioritize your tasks when managing multiple accounts?

Talk about your time management techniques and how you assess the urgency and importance of tasks. Provide examples of how you have successfully balanced multiple responsibilities while meeting deadlines and maintaining high-quality work.

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Why are you interested in working as a Solutions Architect at EVIDENT?

Express your passion for the healthcare and life sciences industry and how EVIDENT's mission aligns with your personal values. Share specific aspects of the company and role that excite you, demonstrating your genuine interest and enthusiasm for making a difference.

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Full-time, remote
DATE POSTED
March 31, 2025

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