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QA Department Lead

Company Description

Evolution is a multinational business at the forefront of the online gaming industry. We have an extensive track record of number 1s and are always looking for great people to help us create the next big product hit. Our team of 1,000+ engineers operates out of 8 engineering hubs running code 24/7/365 to serve users around the world. This is run through a modern software stack supporting over 250 fully automated releases per month to our main live environment. We believe in building in-house competence and agile work processes so that we can deliver on our Engineering mission: A flawless player experience.

Job Description

Job Description: 
As a QA Department Lead, you will play a pivotal role in driving technical excellence while nurturing talent and fostering a collaborative culture. This hybrid role blends leadership with hands-on work, offering you the chance to make a direct impact on both the product and the people behind it.

What You’ll Be Doing:

  • Team Leadership & Development:
    • Inspire and guide your team through organisational changes and challenges, providing mentorship and motivation.
    • Conduct 1:1s, deliver constructive feedback, and manage 360-degree reviews.
    • Set measurable goals and OKRs, ensuring alignment with business objectives.
    • Identify training needs and support professional growth for team members.
  • Talent Acquisition & Onboarding:
    • Lead hiring initiatives to attract top-tier talent.
    • Ensure a seamless onboarding experience for team members.
  • Quality Assurance Excellence:
    • Champion a culture of quality by implementing and continuously improving testing strategies, standards, and best practices.
    • Oversee the development and execution of comprehensive test plans, including manual and automated approaches, to ensure the highest quality in games and platform features.
    • Proactively identify risks, root causes of defects, and areas for improvement across systems and processes.
    • Ensure timely, accurate, and thorough testing throughout the development lifecycle, enabling rapid and confident releases.
  • Collaborative Quality Leadership:
    • Partner closely with Engineering, Product, and other stakeholders to define quality goals and integrate QA early into the development process.
    • Advocate for quality across the organization by driving cross-team initiatives, sharing insights, and influencing best practices globally.
    • Act as an ambassador for QA excellence and innovation, contributing to the evolution of QA tools, processes, and capabilities.
    • This role assumes your time is shared between leadership and hands-on quality assurance activities.

Requirements:

  • Proven experience in leading QA teams, including mentoring team members, conducting performance reviews, and guiding career growth.
  • Strong understanding of software QA methodologies, tools, and processes (manual and automation).
  • Hands-on experience in designing and executing test strategies for complex systems, ideally in agile and cross-functional environments.
  • Experience with test case management tools (e.g., TestRail), bug tracking systems (e.g., Jira), and version control systems (e.g., Git).
  • Strong analytical and problem-solving skills, with a proactive mindset for identifying and resolving quality bottlenecks.
  • Excellent communication and collaboration skills, with the ability to influence teams and advocate for quality at all levels.
  • Ability to balance leadership responsibilities with direct contribution to quality efforts (e.g., writing test plans, running test cases, contributing to automation).


We will appreciate:

  • Solid understanding of CI/CD pipelines and integrating QA practices into development workflows.
  • Familiarity with test automation frameworks (e.g., Playwright) and scripting languages (e.g., JavaScript).
  • Knowledge of performance testing, load testing, or security testing practices.
  • Exposure to exploratory testing techniques and tools.
  • Experience with quality metrics and reporting dashboards to track progress and drive improvements.
  • Experience in the games industry or in testing games/platforms with a real-time or performance-sensitive component will be considered as a plus. 

We Offer:

  • The entrepreneurial culture of the company, which allows you to try new approaches and technologies all the time.
  • Recognition from the business which translates to competitive salaries and a supportive attitude. 
  • Developing games featuring live video serving customers around the world. 
  • A healthy mix of startup-like culture of the company, which enables us to try new approaches and technologies and remain on the edge of technological development and enterprise, with stability and supporting functions to help you focus on your job. 
  • Modern and developer-friendly delivery processes, including Agile (Scrum / Kanban), JIRA issue tracking, Confluence wiki. 
  • Being a part of an international team in a successful, publicly traded company.
  • Health insurance, contemporary office environment, tech conference attendance, training, hackathons, and other benefits and perks.

Interview Process:

  • Application Submission – Share your LinkedIn profile or CV to express your interest.
  • Introduction Chat – A casual conversation where we get to know each other, answer basic questions, and discuss the role.
  • Verbal Technical Interview – An opportunity to assess your understanding of key concepts and identify areas where we can support your growth.
  • Culture Fit Meeting – A chance for you to meet the team, ensuring a mutual fit in terms of values and work environment.

#LI-AM4

#LI-Hybrid

Additional Information

Our mission is simply to make operators successful and provide an excellent gaming experience for their end users.

Our vision is to be the leading online gaming provider in the world.

Our culture is rooted in our corporate values:

ALIVE
We are entrepreneurial, innovative and always on our toes, eager to catch the next opportunity. We challenge ourselves to do what no one has done before, and we deliver a unique end-user experience and first-class customer service, simply because we try harder. We look at our customers’ business as our business and opt to always be ahead of the game.

do RIGHT
We are committed to responsible gambling practices and to promoting a professional work environment which rewards integrity and high standards. We honor the trust that our customers put in us and recognize that our ability to deliver a reliable high-quality user experience is essential to our success. We strive to be an admirable employer and we believe in giving back to the communities in which we operate.

work TOGETHER
We recognize our diversity as a key strength. We promote an honest, inclusive and open work environment where we respect and support each other. Our pioneering ambition is dependent on our ability to work and develop together. At Evolution, every part of the chain counts.

Evolution Glassdoor Company Review
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CEO of Evolution
Evolution CEO photo
Martin Carlesund
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Average salary estimate

$55000 / YEARLY (est.)
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$40000K
$70000K

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What You Should Know About QA Department Lead, Evolution

Are you ready to take on a challenging yet rewarding role as a QA Department Lead at Evolution? Based in Tallinn, Estonia, this dynamic position offers a unique blend of leadership and hands-on quality assurance to elevate our gaming products to the next level. In this role, you'll inspire and develop your team while driving quality assurance excellence. You'll conduct one-on-ones, set measurable goals, and support your team’s professional growth all while collaborating closely with engineering and product stakeholders. Your hands-on experience in devising test strategies will be pivotal in ensuring our games and platform features are nothing short of exceptional. You will proactively identify quality issues and work on improvements as part of a vibrant international team known for its pioneering spirit in the online gaming industry. At Evolution, we believe in cultivating talent and promoting an agile work culture, enabling you to make a significant impact within the organization and the player experience. Join us if you're passionate about quality, eager to mentor others, and excited about transforming the gaming landscape with innovative and engaging experiences!

Frequently Asked Questions (FAQs) for QA Department Lead Role at Evolution
What are the main responsibilities of a QA Department Lead at Evolution?

As a QA Department Lead at Evolution, your main responsibilities include team leadership, mentorship, and defining quality assurance strategies. You'll inspire your team through challenges, set measurable goals, and ensure that there’s seamless collaboration between QA and other departments like Engineering and Product. Your leadership will play a crucial role in maintaining high-quality standards across our gaming products.

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What qualifications are required for the QA Department Lead position at Evolution?

To excel as a QA Department Lead at Evolution, you should have proven leadership experience in QA, strong knowledge of QA methodologies, and hands-on skills in test strategy design and execution. Familiarity with tools like TestRail and Jira, along with a proactive approach to identifying quality issues, will also be essential in this role.

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How does the QA Department Lead contribute to product quality at Evolution?

The QA Department Lead at Evolution contributes to product quality by developing comprehensive testing strategies that ensure high standards across gaming features. By implementing robust testing practices and advocating for quality, you will lead your team in identifying defects and driving continuous improvements in quality assurance processes.

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What opportunities for professional growth does Evolution offer QA Department Leads?

Evolution greatly values professional growth and offers various opportunities for QA Department Leads. You will have chances for mentorship, involvement in innovative QA practices, and participation in training and development programs. This role enables you to grow your leadership skills while fostering a culture of quality in an engaging environment.

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What is the working environment like for the QA Department Lead at Evolution?

The working environment for a QA Department Lead at Evolution is collaborative and innovative, balancing startup-like culture with enterprise stability. You’ll be part of a diverse international team, working in a modern office equipped with Agile delivery processes, allowing you to focus on impactful quality assurance initiatives.

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Common Interview Questions for QA Department Lead
Can you describe your experience leading QA teams?

When answering this question, focus on specific instances where you led a QA team successfully. Highlight your strategies for mentorship, performance reviews, and how you navigated challenges while inspiring your team to achieve quality goals.

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What QA methodologies do you find most effective?

Discuss the methodologies you have implemented in previous roles, such as manual testing, automation, or agile practices. Provide examples of how these methodologies helped improve product quality and team performance, correlating your experiences with Evolution’s emphasis on innovation.

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How do you stay updated with new QA tools and practices?

Share your strategies for staying informed about developments in QA tools and practices, such as attending conferences, participating in workshops, or engaging with online communities. Emphasize your proactive approach to integrating new insights into your team's processes.

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What steps do you take to ensure comprehensive test coverage?

When answering, outline your approach to creating detailed test plans and execution strategies. Describe methods you've used to identify areas needing coverage, such as risk assessments or collaborating with product stakeholders to align on testing requirements.

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How would you handle a situation where your team is lacking motivation?

Discuss your techniques for boosting team morale, such as one-on-one discussions to understand concerns, setting new team goals, or organizing team-building initiatives to foster a supportive work environment that aligns with Evolution’s values.

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Can you give an example of a difficult bug you've encountered?

Provide a specific example of a challenging bug you addressed, detailing your problem-solving process from identifying the issue to collaborating with developers for a resolution. Highlight how this experience improved team practices or product quality.

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What is your experience with automation tools and frameworks?

Discuss the automation tools and frameworks you are familiar with, like Playwright or Selenium. Focus on specific projects where you used automation to enhance efficiency and increase test coverage within your QA activities.

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How do you prioritize testing tasks during tight deadlines?

Explain your prioritization strategies, emphasizing how you assess risk, impact, and dependencies to determine which tasks will deliver maximum value under tight schedules, aligning with Evolution's agile and high-quality standards.

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What role do metrics play in your QA processes?

Discuss how you utilize quality metrics to track progress and inform QA decisions. Provide examples of metrics you monitor and how they drive improvements across your team and processes, contributing to overall product quality.

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How would you advocate for quality across departments?

Describe your approach to cross-functional collaboration, emphasizing how you communicate quality goals, provide insights from the QA perspective, and drive initiatives that align all teams with a shared vision of quality improvement.

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OUR VISION is to be the world leader in online casino products and solutions. OUR MISSION is to make our customers, the Online Casino Operators, successful and provide an excellent user experience for the Operator's customer by delivering product...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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