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Product Manager, Healthcare Revenue Cycle - Remote

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Reporting to the Product Leadership team, the Senior Product Manager will be accountable for Experian Health's payments products - both existing products and driving new products, product enhancements, and go-to-market strategies through identification of market problems, client pain points, product positioning, roadmap opportunity, and revenue attainment.

You will:

  • You will assess competitor products, services, and market trends to strengthen Experian Health's solution set in the market and lead business process improvement projects, partnerships, and product marketing strategies.
  • Establish deep product expertise from a product and market perspective by understanding buyer and user personas, features and functionality, Return on investment, value proposition, architecture, competitive landscape, voice of customer, and market trends to lead/own a product/portfolio strategy
  • Leverage market intelligence, regulatory shifts, client feedback, and company partner feedback to define and prioritize enhancements (features or operational tools), writing product requirements, and new products into a product roadmap
  • As an Agile framework expert, establish and monitor important metrics to increase adoption of Agile processes and tools in partnership with the Product Owner to write product requirements, communicate priorities for sprint and release plans, participates in backlog refinement and retrospectives
  • Responsible for forecasting and tracking against budget and tracking product key performance indicators (KPIs). May also contribute and participate in business level strategy discussions and plans

Qualifications

Qualifications:

  • 3+ years' experience in the healthcare industry, in revenue cycle or payments
  • 3+ years' experience as a Product Manager in payments technology
  • 3+ years' experience leading product and innovation organizations leveraging practical models
  • Data-driven product professional that has shipped product in a matrix environment, but also product experience from a growth-stage startup
  • Experience with B2B2C- specifically building consumer facing applications that are purchased by clients to serve their customers
  • Assess multi-dimensional data to guide roadmaps, anticipating internal and external uncertainties to lead better product plans
  • Understand technical, compliance, competition, and market concepts to make decisions on tradeoffs required to deliver value to Experian clients.
  • Lead new concepts around build, buy, partner models, and develop new products and services

Benefits/Perks:

  • This role is remote from within the US
  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Remote

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Product Manager, Healthcare Revenue Cycle - Remote, Experian

Are you ready to shape the future of healthcare revenue cycles? As a Product Manager at Experian, you’ll play a vital role in steering our payments products to success in a rapidly evolving marketplace. With a solid three years under your belt in both the healthcare sector and payments technology, you'll leverage your knowledge to identify client pain points, evaluate market trends, and strategize innovative enhancements. Collaborating closely with the Product Leadership team, you’ll establish deep expertise in our product offerings, positioning us favorably against competitors. You’ll use data-driven insights to drive enhancements and communicate with cross-functional teams as you shape the product roadmap. Plus, if you’re well-versed in Agile methodologies, that’s a real bonus! This remote role grants you the flexibility you crave, with excellent compensation and core benefits designed to promote a healthy work-life balance. At Experian, we believe in a culture that values diversity and inclusion, making it a fantastic place for you to bring your unique self to work while pushing the boundaries of innovation. If you’re eager to make an impact with your skills and help redefine healthcare, we would love to hear from you!

Frequently Asked Questions (FAQs) for Product Manager, Healthcare Revenue Cycle - Remote Role at Experian
What are the primary responsibilities of a Product Manager at Experian?

As a Product Manager at Experian, you'll be responsible for leading product initiatives in healthcare revenue cycles, focusing on existing payment solutions and driving new enhancements. Your duties include market analysis, understanding client needs, defining product requirements, and collaborating closely with cross-functional teams to ensure successful product delivery.

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What qualifications are required for the Product Manager role at Experian?

To qualify for the Product Manager position at Experian, you should have at least 3 years of experience in the healthcare industry, especially in revenue cycle or payments, alongside a proven track record in product management. Familiarity with Agile methodologies and B2B2C applications will be advantageous, as will your ability to analyze complex data to inform product strategies.

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How does Experian support the professional development of Product Managers?

Experian offers a supportive environment fostering continuous growth for its Product Managers. With a focus on wellness, work-life balance, and skill development, you'll have access to various resources, including mentorship opportunities, training sessions, and innovative projects that encourage you to expand your product management expertise.

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What makes Experian an attractive workplace for Product Managers?

Experian is recognized as one of the World's Best Workplaces, prioritizing employee well-being, diversity, and innovation. As a Product Manager, you can expect a flexible working environment, competitive compensation packages, and a culture that celebrates individuality and collaboration, allowing you to thrive in your role.

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What skills are essential for success as a Product Manager at Experian?

To excel as a Product Manager at Experian, strong analytical skills are crucial, along with the ability to understand market trends and client needs. Your adeptness with Agile practices, experience in the healthcare sector, and a capacity to communicate effectively across teams will help you successfully guide products from conception to realization.

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Common Interview Questions for Product Manager, Healthcare Revenue Cycle - Remote
Can you describe your experience with healthcare revenue cycle management?

When asked about your experience, outline specific roles and projects you've worked on relating to healthcare revenue cycles. Highlight any challenges faced and how you successfully addressed them, emphasizing data analysis and client impact.

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How do you handle market analysis and trend identification?

Illustrate your methodical approach to market analysis, discussing tools used, data sources consulted, and how you translate this information into actionable product strategies. Mention a particular instance where your analysis led to a successful product enhancement.

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Describe your experience working with Agile development teams.

In your response, specify your role in Agile methodologies, detailing how you helped streamline processes and improve team dynamics. Share an example where Agile practices significantly enhanced product delivery or user feedback.

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What strategies do you employ to prioritize product features?

Discuss your approach to prioritization, focusing on frameworks or methods like RICE or MoSCoW. Provide an example of a project where this prioritization directly influenced product success and met user needs.

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How do you ensure cross-functional collaboration in product development?

Emphasize the importance of clear communication and regular check-ins with different departments. Give examples of tools and processes you have used to facilitate collaboration, ensuring all stakeholders are aligned on project goals.

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What is your process for gathering and integrating user feedback?

Talk about your systematic approach to gathering user feedback, whether through surveys, interviews, or testing. Highlight how you utilized this feedback to make informed decisions and improvements in product features.

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Explain a time when you had to make a difficult product decision.

Use the STAR method to explain a challenging situation you encountered, your thought process in navigating the decision-making landscape, and the end result. This will show your analytical thinking and leadership capabilities.

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How do you keep up with trends and innovations in payment technology?

Showcase your dedication to continual learning by mentioning specific resources you utilize, like industry publications, webinars, or networking groups. Share how staying updated has influenced your product management strategies.

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What key performance indicators do you track for product success?

Discuss the KPIs you find most valuable for product performance assessment, such as user engagement, retention rates, or revenue growth. Provide a past example where tracking these metrics led to significant improvements.

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How do you align product goals with business objectives?

Outline your process for ensuring product objectives are in sync with organizational goals, emphasizing collaboration with leadership and stakeholder engagement. Offer an example of how you successfully aligned these aspects in a previous role.

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We pride ourselves on being certified as a Great Place To Work and firmly believe that creating a positive company culture is less about ping pong tables and more about transparency, connection, and "work with purpose." The unique perspective of e...

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DATE POSTED
April 11, 2025

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