Technical Consultant, Health - Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Reporting to the Technical Consulting Manager, the Technical Consultant will configure both model and workflow deviations in the platform(s) purchased for implementation by the customer.

You will:

• Partnering with the assigned Project Manager, lead and manage multiple technical product implementations and solutions with high quality.
• Collaborate with product, engineering, and other technical team members on delivery of key solutions for the customer
• Facilitate technical discussions for project integrations and technical solutions from one-to-many technical applications.
• Provide technical, business consulting, and product expertise to customers enabling comprehensive solutions to be delivered to the client.
• Use internal tools to build/ test client-facing software and to troubleshoot issues/ drive resolution.
• Support all testing activities with client (with PMO and internal team resources).
• Manage multiple product configurations concurrently with increased complexity including multi-year, facility, product, client host systems, and risk level.
• Consult in scoping multiple products to meet desired client measurements.
• Identify cross product dependencies and manage configurations to accommodate

Qualifications:

• Bachelor's degree or equivalent experience required.
• Requires 2+ years of software implementation experience and 3+ years of revenue cycle experience in a hospital environment
• Epic Front End Revenue Cycle Patient Access tools and optimal workflow experience
• Team player, able to collaborate effectively across groups and learn from others - specifically sales, marketing, product, support and implementation
• Comfortable in a high-pressure, performance-driven environment
• Able and willing to travel as needed (minimal)

Benefits/Perks:

• This role will be REMOTE from anywhere within the US
• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.