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Software engineer, Care & Ops tooling

What is Finary?

At Finary, we are on a mission to create the money management experience we’ve always dreamt of. We are building a one-stop shop that empowers a new generation of investors to achieve their goals. Finary allows its users to track their assets, manage their budgets, invest their money, and learn more about finance. If you’re looking for an ambitious team that’s revolutionizing an old-fashioned industry, get in touch!

Mounir & Julien launched Finary in 2021. Since then, we have made great strides by reaching 500.000 users. We genuinely care about user experience, performance, and ease of use. We ship cutting-edge products with touches of delight. You'll join a winning team, learn insanely, earn life-changing money, and work with other A+ players.

Why now?

A new generation of investors is emerging: an ambitious, involved workforce. Money is no longer taboo and the pension system is under tremendous pressure. At Finary, we see a world where investing empowers everybody to live the life they’ve always dreamt of. Finary exists to revolutionize the personal money management experience.

To fuel this mission, we raised 15M€ and are backed by leading investors like Y Combinator and Speedinvest. We are also backed by world-class founders like Steve Anavi & Alexandre Prot (Qonto founders), Matthieu Rouif (Photoroom), and Eric Demuth (CEO of Bitpanda). We also smashed the European crowdfunding speed record by raising 2.2M€ from our community in less than 20 minutes.

There’s never been a more exciting time to join Finary!

What we offer

At Finary, the team is composed exclusively of A-players who want to be challenged and achieve more. We're relentlessly pushing forward to deliver the best products possible. Our culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Read more about our values here.

You'll join a thrilling and motivating environment where you'll learn a lot and have a lot of freedom and responsibilities to express your talent.

Finary is a hybrid remote company. Our talented team is currently based in France and across Europe. Our office is located in the heart of Paris, and we organize on-site every 6 weeks.

At Finary, you’ll enjoy:

  • Working with brilliant people in a motivating and fast-paced environment

  • Having the opportunity to have a real impact in a sector that touches everyone's life: personal finance.

  • Being empowered and trusted to bring and become the best version of yourself.

  • Gathering at the office or in nice places every 6 weeks

  • A competitive compensation package

What we care nothing about:

  • Fancy degrees

  • Free laundry, lattes, or other fancy perks

  • Meal vouchers

Engineering at Finary

At Finary, we live and breathe Tech. We build delightful experiences that significantly improve the personal finances of our customers while moving at high speed.

For that, we break complex problems down into small items, ship and iterate constantly. Our community loves that and provides valuable feedback as we polish Finary.

We believe the best products are a healthy mix of user research, analytics and gut feeling. Talking to users & digging into analytics is part of our DNA. We don’t shy away from making bold bets and venturing into new unexplored territories.

Our engineering team is dedicated to making this ambition a reality. We build resilient, scalable, world-class technology while always remaining pragmatic and focused on shipping efficiently.

The Role

We’re looking for a skilled software engineer to build and maintain internal tools that empower our Customer Care & Operations teams. Your work will be essential in streamlining workflows, automating repetitive tasks, and improving data accessibility, allowing these teams to operate efficiently and deliver a superior customer experience.

This role is perfect for someone who thrives on problem-solving, automation, and building internal tools that make a real impact on operational efficiency. Whether your expertise lies in backend, automation, integrations, or full-stack development, we’re looking for an engineer who can own projects, collaborate cross-functionally, and continuously improve our internal systems.

What You’ll Do

As a key contributor, you will:

  • Design & implement scalable internal tools and automation solutions that enhance operational efficiency.

  • Develop integrations between internal and external systems, ensuring seamless data flow for Care & Ops teams.

  • Automate and optimize workflows, reducing manual work and enabling faster customer request resolution.

  • Identify areas for improvement in existing tooling, refactoring and optimizing for performance, usability, and scalability.

  • Engage closely with Customer Care, Ops, and Product teams to ensure solutions align with their needs and improve overall efficiency.

  • Ensure that internal tools and integrations are scalable, secure, and cost-efficient, adapting to the company’s growth.

  • Set up monitoring and alert systems to ensure reliability and fast issue resolution.

You’d Be a Great Fit If

Must-have competencies:

  • Automation & Workflow Optimization – Automate manual processes and improve operational efficiency.

  • API Development & System Integration – Build and integrate RESTful APIs and third-party services.

  • Software Engineering Best Practices – Write clean, maintainable, and scalable code.

  • Problem-Solving & Troubleshooting – Diagnose technical issues quickly and implement effective solutions.

  • Cross-Functional Collaboration – Work closely with Customer Care, Operations, and Product teams.

  • Adaptability & Ownership – Take initiative in a fast-paced, evolving environment.

  • Security & Reliability Mindset – Ensure internal tools are secure, reliable, and cost-efficient.

Bonus points competencies

  • No-Code/Low-Code Experience – Use tools like Zapier, Make, or Retool for rapid internal solutions.

  • Customer Support & Ops Tools Knowledge – Familiarity with platforms like Zendesk, Intercom, or Salesforce.

  • SQL & Data Handling – Query, manipulate, and integrate data efficiently.

  • Scripting & Automation – Use Python, JavaScript, or Shell scripting to automate tasks.

How to apply?

Tell us why you want to join Finary. Share with us what excites you about our mission and how you will contribute. Make your first impression count.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

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What You Should Know About Software engineer, Care & Ops tooling, Finary

Are you ready to join a highly ambitious team that’s reshaping the financial landscape? At Finary, we're on the hunt for a talented Software Engineer to support our Care & Ops tooling in Paris. We’re redefining the money management experience, empowering users to track their assets, manage budgets, and become savvy investors. As part of our skilled engineering team, you’ll take charge of building and maintaining internal tools to streamline workflows, automate tasks, and enhance data accessibility for our Customer Care and Operations teams. Your contributions will be vital in ensuring that these teams can operate efficiently and deliver an exceptional customer experience. You’ll engage closely with cross-functional teams, diving into problem-solving and creating innovative solutions that positively impact our operational efficiency. If you're passionate about tackling complex challenges, automating processes, and contributing to a mission that makes finance accessible to everyone, Finary is the perfect place for you. Enjoy the benefits of working in a hybrid remote environment while being part of a culture that celebrates brilliant talent and relentless innovation. Come be a part of an adventure that’s setting a new standard for personal finance management!

Frequently Asked Questions (FAQs) for Software engineer, Care & Ops tooling Role at Finary
What responsibilities does a Software Engineer at Finary hold?

As a Software Engineer focusing on Care & Ops tooling at Finary, you will be responsible for designing and implementing scalable internal tools that enhance operational efficiency. Your role will include developing integrations between internal and external systems, automating workflows, and continuously optimizing existing tooling for performance and usability.

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What qualifications are required for the Software Engineer role at Finary?

To be a successful Software Engineer at Finary, candidates should possess strong competencies in automation and workflow optimization, API development, and software engineering best practices. Experience in collaborative environments and the ability to adapt and take ownership in a fast-paced setting are essential.

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What does the engineering culture look like at Finary?

The engineering culture at Finary is centered on innovation, collaboration, and a commitment to creating exceptional products. Engineers are encouraged to embrace a data-driven approach, communicate with users, and work together across functions to develop solutions that align with customer needs.

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How does someone apply for the Software Engineer position at Finary?

To apply for the Software Engineer position at Finary, candidates are encouraged to share their motivations for wanting to join the team, highlight what excites them about the mission, and demonstrate how they would contribute effectively to the company’s goals.

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What benefits can a Software Engineer expect while working at Finary?

Working as a Software Engineer at Finary comes with numerous benefits, including the opportunity to work in a fast-paced and dynamic environment, autonomy over projects, a competitive compensation package, and the chance to make a tangible impact in the personal finance sector.

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Common Interview Questions for Software engineer, Care & Ops tooling
How do you approach problem-solving as a Software Engineer?

When approaching problem-solving as a Software Engineer, I first analyze the problem to understand its root cause. I then break it down into smaller, manageable components, brainstorm potential solutions and collaborate with team members to evaluate the best course of action. Continuous testing and feedback help refine the solution until it meets user needs effectively.

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Can you explain your experience with API development?

I have hands-on experience in developing RESTful APIs, ensuring that they are efficient, secure, and easy to integrate. My process includes defining clear endpoints, implementing robust error handling, and utilizing proper authentication methods to protect the data integrity while enabling seamless communication between applications.

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How do you prioritize tasks when working on multiple projects?

I prioritize tasks by assessing their urgency and impact on project goals. I utilize tools like Kanban boards to visualize workloads and set realistic deadlines. Regular check-ins with team members also help pivot priorities as needed, ensuring that the most critical tasks are completed first.

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What coding best practices do you follow?

I adhere to coding best practices such as writing clean, maintainable code, following consistent naming conventions, and conducting peer reviews. Additionally, I regularly refactor code to enhance performance and ensure that it meets the evolving requirements of the project.

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Describe a project where you had to work closely with non-technical teams.

In a previous role, I collaborated on a project involving internal tool development. I engaged closely with Customer Support and Operations teams to gather requirements and ensure that the tool met their needs. Regular meetings helped bridge the gap between technical and non-technical perspectives, resulting in a user-friendly solution.

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How would you ensure the security of the tools you develop?

To ensure security, I implement best practices such as validating user inputs, applying appropriate encryption techniques, and regularly conducting security audits. I also keep myself updated on evolving security threats and adjust our processes as necessary to mitigate potential risks.

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What automation tools are you familiar with?

I have experience with automation tools like Zapier and Retool, which I have used to create efficient workflows and reduce manual intervention. Leveraging no-code/low-code platforms has enabled me to quickly prototype solutions and operationalize processes effectively.

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How do you handle learning new technologies or programming languages?

I approach learning new technologies or programming languages by engaging in hands-on projects and online courses. I also make use of documentation and community forums to familiarize myself with best practices and real-world applications, regularly integrating new tools into my work.

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What motivates you to work in the personal finance sector?

I am motivated to work in the personal finance sector because of the opportunity to create software that genuinely empowers individuals to take control of their financial futures. The knowledge that my contributions can help improve financial literacy and accessibility resonates deeply with my values.

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How do you measure the success of your software solutions?

I measure the success of my software solutions through user feedback, performance metrics, and efficiency improvements. Monitoring user engagement and satisfaction helps guide refinements and ensure that the tools I develop consistently align with user needs and business goals.

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March 14, 2025

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