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Business Development Representative (Remote)

Firmex is a global software-as-a-service provider with corporate headquarters in Toronto, Canada. The company’s Firmex VDR service is the world’s most trusted virtual data room, having been used by over 140,000 companies worldwide to share confidential documents for due diligence, litigation and compliance.  


As Business Development Representative (BDR), Sales you will be a key member of our sales team, focused on developing and qualifying new sales opportunities for the Sales Executive team. Working closely with marketing, a BDR develops prospecting plans and executes on these plans through outbound activity. A successful BDR will embody the hunter’s mentality and will embrace challenges to deliver on monthly opportunity and sales targets. 


As a Business Development Representative Representative, you will:
  • Prospect for new business opportunities within existing and greenfield accounts through cold call and email outreach. 
  • Identify prospect pain points and clearly articulate the Firmex value proposition to drive further interest in a call or product demonstration with the Sales Executive team. 
  • Build contact lists of highly qualified prospects using tools such as LinkedIn Sales Navigator and ZoomInfo. 
  • Collaborate with marketing and Sales Executive teams to execute campaigns focused on driving demand within targeted industries and strategic accounts. 
  • Record all sales activity and intelligence in Salesforce.com and report on success metrics.


What you'll need to be successful as a Business Development Representative:
  • 6-12 months of B2B sales experience or a recent post-secondary graduate eager to begin a career in B2B technology sales. 
  • A ‘hunter’ mentality- a competitive mindset with a strong desire to win. 
  • Resilient attitude with a focus on continuous improvement. 
  • Ability to contribute individually and work within a strong team culture. 
  • Excellent written, presentation, and demonstration skills. 
  • Highly diplomatic and respectful. 
  • Experience with tools such as Salesforce, LinkedIn Sales Navigator, ZoomInfo, and Groove is a plus.


*Note: The “Core Duties” is a summary of the duties that are essential to this role and is not an exhaustive list. Firmex reserves the right to add or amend duties as necessary.


At Firmex, we’re guided by our core values of respect and collaboration to create an equitable, diverse and inclusive environment where all employees and candidates alike can thrive. BIPOC, LGBTQIA2S+, women, people with disabilities, internationally trained professionals and historically disenfranchised groups are encouraged to apply. If you need any accommodations or adjustments throughout the interview process and beyond, we’ll be happy to assist you. 

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What You Should Know About Business Development Representative (Remote), Firmex

At Firmex, we're proud to be a global software-as-a-service provider based in Toronto, and we're looking for a dynamic Business Development Representative (BDR) to join our sales team! As a BDR, you'll play a vital role in our mission by developing and qualifying new sales opportunities that will help power our renowned Firmex VDR service—a trusted solution for over 140,000 companies worldwide. You're the type of person who thrives on challenges and has that 'hunter' mentality that drives you to succeed. You’ll connect with potential clients through cold calls and emails, identify their pain points, and engage them with our value proposition. By using tools like LinkedIn Sales Navigator and ZoomInfo, you will build a robust list of prospects and collaborate with our marketing team on strategic campaigns that drive demand. With the support of our experienced Sales Executives, you’ll set up opportunities for product demonstrations. You'll also keep track of all your efforts in Salesforce.com and report metrics that highlight your successes. Whether you have a bit of B2B sales experience or are a recent graduate excited to kickstart your career in technology sales, your competitive spirit and resilience will make you a perfect fit for our team. At Firmex, we believe in creating an equitable and inclusive environment where everyone can thrive, and we encourage diverse candidates to apply. If you’re ready to make an impact and grow with us, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Business Development Representative (Remote) Role at Firmex
What are the main responsibilities of a Business Development Representative at Firmex?

As a Business Development Representative (BDR) at Firmex, your primary responsibilities include prospecting for new business opportunities within existing and greenfield accounts, executing outreach through cold calls and emails, articulating Firmex's value proposition to potential clients, building contact lists using tools like LinkedIn Sales Navigator, and collaborating with marketing and sales teams on campaigns to drive demand.

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What qualifications do I need to become a Business Development Representative at Firmex?

To be a successful Business Development Representative at Firmex, you generally need 6-12 months of B2B sales experience or be a recent post-secondary graduate passionate about B2B technology sales. A competitive mindset, resilience, and the ability to work both independently and as part of a team are essential qualities.

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How does the sales team at Firmex collaborate with marketing?

At Firmex, the Business Development Representative collaborates closely with the marketing team to execute campaigns targeted at specific industries and strategic accounts. This synergy ensures that sales efforts are aligned with marketing initiatives to maximize outreach and lead generation.

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What tools do Business Development Representatives at Firmex use?

Business Development Representatives at Firmex utilize various tools to enhance their productivity, such as Salesforce for tracking sales activity, LinkedIn Sales Navigator for prospecting, ZoomInfo for identifying leads, and Groove for improving outreach efficiency. Familiarity with these tools can give candidates an edge.

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What is the company culture like for Business Development Representatives at Firmex?

Firmex prides itself on a collaborative company culture that values respect and inclusivity. As a Business Development Representative, you’ll be part of a supportive environment focused on continuous improvement, teamwork, and recognizing the unique contributions of every employee, fostering both personal and professional growth.

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Common Interview Questions for Business Development Representative (Remote)
How do you prioritize leads as a Business Development Representative?

In prioritizing leads, I assess each prospect based on their potential size, industry relevance, and engagement level. Utilizing tools like Salesforce allows me to categorize leads, so I can focus my efforts where they will have the most significant impact on achieving quarterly sales goals.

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Describe your approach to making cold calls.

When making cold calls, my approach involves thorough research on the prospect beforehand to personalize my conversation. I typically start by introducing myself, stating the purpose of the call, and quickly sharing how Firmex’s solutions can address their specific pain points to pique their interest.

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What motivates you as a Business Development Representative?

As a Business Development Representative, I'm motivated by the challenge of meeting sales targets and the thrill of winning new business. The opportunity to solve problems for potential clients and help them understand why Firmex is the best choice for their IT needs really drives my passion.

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Can you give an example of a successful campaign you've executed?

Certainly! In my previous role, I collaborated with the marketing team to create a targeted email campaign for a new product launch. By analyzing past customer behavior and segmenting our list, we achieved a 30% response rate and generated quality leads for the sales team, resulting in increased conversions.

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How do you handle rejection in sales?

Handling rejection in sales is all about maintaining a positive mindset. After a rejection, I reflect on the interaction and look for lessons that could improve my approach. I remember that every ‘no’ brings me closer to a ‘yes,’ and using resiliency as a strength keeps me motivated to continue pursuing new opportunities.

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What strategies do you implement for follow-ups?

For follow-ups, I usually set reminders in my CRM system and personalize my messages based on previous interactions. Whether through email or phone, I ensure I recap our last conversation while adding value by offering further insights related to their needs, making each follow-up feel relevant and purposeful.

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How do you ensure you are continually improving your sales skills?

To continually improve my sales skills, I actively seek feedback from peers and mentors, attend workshops and training sessions, and stay updated with industry trends. Regular practice and a willingness to learn from my experiences help me refine my techniques and strategies effectively.

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Describe the role of teamwork in your sales approach.

Teamwork plays a crucial role in my sales approach. I believe in open communication with team members, sharing insights and strategies that have worked or not worked. Collaborating with cross-functional teams enhances our overall effort, allowing me to leverage different skill sets effectively for successful outcomes.

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What do you know about Firmex's products and how they help clients?

I know that Firmex offers the Firmex VDR service, a trusted solution for securely sharing sensitive documents during due diligence, litigation, and compliance processes. This product not only enhances security for confidential information but also streamlines workflow and improves collaboration across various transactions.

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Why do you want to work for Firmex as a Business Development Representative?

I want to work for Firmex because of its reputation as a leader in the software-as-a-service space and its commitment to creating an inclusive work environment. The opportunity to help businesses safeguard and simplify their data sharing process aligns perfectly with my passion for technology sales and client service.

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Full-time, remote
DATE POSTED
June 19, 2024

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