Senior Customer Success Manager - job 1 of 2
Skills
- Excellent communication
- Customer relationship management
- Project management
- Technical domain knowledge in SaaS and APIs
Responsibilities
- Own and assume responsibility for client renewals and retention targets
- Be the main point of contact and trusted advisor for customers
- Drive feature adoption and create Success Plans with clients
- Advocate for customers by synthesizing product feedback
- Provide mentorship to junior colleagues
Education
- Bachelor's degree or equivalent experience
- Certifications in Project Management (PMP, Agile) preferred
Benefits
- Competitive compensation including equity
- Flexible paid time off
- Comprehensive healthcare plans
- Retirement and Employee Stock Purchase Plans
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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