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Senior Customer Success Manager - job 1 of 2
Braze is a leading customer engagement platform seeking a Senior Customer Success Manager to work with established brands and enhance their investment experience with Braze.
Skills
- Excellent communication
- Customer relationship management
- Project management
- Technical domain knowledge in SaaS and APIs
Responsibilities
- Own and assume responsibility for client renewals and retention targets
- Be the main point of contact and trusted advisor for customers
- Drive feature adoption and create Success Plans with clients
- Advocate for customers by synthesizing product feedback
- Provide mentorship to junior colleagues
Education
- Bachelor's degree or equivalent experience
- Certifications in Project Management (PMP, Agile) preferred
Benefits
- Competitive compensation including equity
- Flexible paid time off
- Comprehensive healthcare plans
- Retirement and Employee Stock Purchase Plans
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate
Estimate provided by employer
$49
/ HOURLY (est.)
min
max
$27.39
$70.64
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
By
Braze
Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$70,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
September 27, 2024
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Posted 3 months ago
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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