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Retail Sales Rep - job 1 of 2

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout retail locations in the established New Jersey, New York Metro, and Philadelphia territory. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Fiberon/Therma-Tru/Fypon product line. The ideal candidate will be highly motivated with enhanced multi-tasking abilities, and strong communication, organizational and analytical skills.

YOUR ROLE

The bullet points below reflect roughly 80% of your job. We are a fast-paced company, you may be pulled in a variety of different directions with tasks added or changed.

  • Grow top-line sales within assigned territory across several product lines.
  • Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities.
  • Develop and execute effective sales training programs with a focus on brand differentiators and premium sales growth.   
  • Take ownership of the territory assigned by building relationships with the key store sales associates and Management. 
  • Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing.
  • Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.”
  • Drive R&R revenue by developing and supporting Retail In-Home Sales Consultants
  • Manage a travel and expense budget as appropriate while effectively meeting territory sales goals.
  • Build and nurture positive relationships with distributor partners to facilitate achievement of team goals.
  • Work cross-functionally to develop and implement sales messaging, new product recommendations, and POP changes.
  • Work with Customer Service to facilitate completion of claim inspections and recommend corrective action/resolution.
  • Recommend changes to ensure proper in-aisle stock assortment to maximize sales.
  • Ensure merchandising standards are being met on each visit.
  • Other duties as assigned by leader.

Qualifications

QUALIFICATIONS  

  • Bachelor’s degree in business, sales or related field of study is preferred, but not required. 
  • Sales experience is preferred.
  • A history in the millwork or decking industry is a plus.

PREFERRED QUALIFICATIONS

  • Associate’s degree in Sales or Marketing – compensation to review based on actual job scope.
  • Understanding sales process and cycle.
  • Client and customer relationships.
  • Building materials experience preferred.
  • Understanding quality process.

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $44,000 USD - $66,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$44000K
$66000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Rep, Fortune Brands

Join Fortune Brands Innovations, Inc. as a Retail Sales Representative, where you'll play a vital role in maximizing revenue and ensuring customer satisfaction across our retail locations in New Jersey, New York Metro, and Philadelphia. In this dynamic position, you will be at the forefront of driving sales in our Millwork, In-Home, and Pro sales departments. Your responsibilities will include training and coaching sales teams, managing key accounts, and building strong relationships with store associates and management. We are looking for someone who is highly motivated, organized, and excellent at multi-tasking. You will develop strategic initiatives to call on accounts and help identify growth opportunities, alongside executing effective sales training that emphasizes our brand differentiators. This role involves ensuring that all stores are properly set with displays and pricing and requires collaboration with various teams to implement impactful sales messaging. If you have a background in sales, particularly in the millwork or decking industry, you'll find a welcoming environment here where your skills can shine. We pride ourselves on our inclusive culture and believe that diverse perspectives strengthen our workforce. Ready to take your sales career to the next level? We’ve got some exciting challenges waiting for you at Fortune Brands!

Frequently Asked Questions (FAQs) for Retail Sales Rep Role at Fortune Brands
What are the key responsibilities of a Retail Sales Representative at Fortune Brands Innovations?

As a Retail Sales Representative at Fortune Brands Innovations, you will be responsible for a range of tasks including maximizing revenue, ensuring customer satisfaction, training and coaching retail staff, and managing account relationships. You will focus on driving sales across Millwork, In-Home, and Pro sales departments while developing strategies to grow top-line sales within your assigned territory.

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What qualifications are preferred for the Retail Sales Representative position at Fortune Brands?

Fortune Brands prefers candidates for the Retail Sales Representative role to have a Bachelor's degree in business or sales. Sales experience is highly valued, especially if you have a history in the millwork or decking industry. An Associate's degree in Sales or Marketing is also accepted, with understanding of the sales process being crucial.

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How does the Retail Sales Representative drive revenue in their territory at Fortune Brands Innovations?

In the role of Retail Sales Representative at Fortune Brands Innovations, you will drive revenue by developing strategic relationships with store associates, managing merchandising standards, and executing focused sales programs. By building partnerships with Retail Pro Associates and participating in retail events, you will enhance brand awareness and encourage sales growth.

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What kind of company culture can a Retail Sales Representative expect at Fortune Brands?

At Fortune Brands Innovations, the culture is inclusive and diverse. As a Retail Sales Representative, you'll be part of a high-performing team that values big thinking and creativity. The company encourages associates to be their authentic selves, recognizing that unique perspectives contribute to overall success.

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What benefits are offered to Retail Sales Representatives at Fortune Brands Innovations?

Retail Sales Representatives at Fortune Brands Innovations enjoy a competitive benefits package that includes comprehensive health plans, a market-leading 401(k) program, flexible time off policies, and discounts on products. The company emphasizes employee wellness and inclusivity, offering various resources and support for all associates.

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Common Interview Questions for Retail Sales Rep
How do you approach building relationships with store associates as a Retail Sales Representative?

Building relationships with store associates starts with understanding their needs and challenges. I prioritize consistent communication, engage them in dialogue about product features, and seek to be a reliable resource for any questions they have. Showing genuine interest in their success creates a foundation for lasting partnerships.

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What strategies do you use to identify growth opportunities in your territory?

To identify growth opportunities, I analyze sales data to spot trends, communicate with store associates for insights, and stay abreast of market changes. I also conduct regular visits to assess merchandising standards and engage in meaningful conversations with customers for feedback on product performance.

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Can you describe your experience with sales training programs?

I have experience designing and implementing sales training programs tailored to specific products. I focus on highlighting brand differentiators and practical sales techniques. Continuous feedback from participants helps me improve the program, ensuring it stays relevant and effective.

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How do you handle competing priorities in a fast-paced sales environment?

In fast-paced environments, I prioritize by assessing the urgency and impact of each task. Utilizing organization tools like digital planners, I manage my schedule to allocate time for high-impact activities. Clear communication with my team ensures that we remain aligned and support each other effectively.

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What do you think your role contributes to the overall success of the company?

As a Retail Sales Representative, my role directly impacts revenue growth and customer satisfaction. By fostering strong relationships with key accounts and ensuring effective sales training, I help drive sales for our products. This, in turn, contributes to the overall growth and success of Fortune Brands Innovations.

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How do you stay motivated while working in sales?

Staying motivated in sales involves setting personal goals and celebrating achievements, no matter how small. I also keep myself inspired by learning from experiences, both good and bad, as each has unique lessons. Engaging with my colleagues for support and motivation creates a dynamic work atmosphere that fuels success.

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How would you approach managing a travel and expense budget in this role?

Managing a travel and expense budget requires careful planning and monitoring. I would set a budget plan based on territory needs, prioritize expenses that directly contribute to sales goals, and track expenditures consistently to stay within budget. Regular reviews help ensure spending aligns with my objectives.

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How do you ensure that merchandising standards meet company expectations?

To ensure merchandising standards are met, I conduct regular visits to retail locations, evaluate displays, and check stock levels. I provide feedback to store associates and work collaboratively to resolve any issues. Consistent communication with the team is key to meeting or exceeding company merchandising standards.

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What have you done in the past to improve product knowledge among sales teams?

To improve product knowledge, I have organized training sessions focusing on key product features and benefits. I use interactive methods to engage the sales team, such as quiz sessions, hands-on demonstrations, and role-playing scenarios. Providing accessible resources afterward allows for continuous learning.

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What do you believe sets Fortune Brands apart from its competitors?

Fortune Brands stands out due to its commitment to innovation, sustainability, and inclusivity. The focus on transforming spaces into havens resonates with homeowners and professionals alike, and the diverse portfolio of trusted brands provides unmatched options for customers. My passion for these values aligns with the company’s mission.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 23, 2025

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