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Retail Sales Rep - job 2 of 2

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

As the Retail Sales Representative, you will play a key role within our sales department to provide exceptional service and support to our retail customers. At the heart of this position, you will be maintaining established relationships and fostering new ones within your territory of approximately 95 retail stores within the Jacksonville, FL territory while also stretching across the Florida Panhandle and Southern GA, representing our Therma-Tru Doors, Fypon, and Larson portfolio of products.

This is a professional, entry-level position that offers you opportunity for advancement. 

The ideal candidate must have strong communication skills, a focus on organization, enhanced multitasking abilities, negotiation skills, and the ability to work well with tools. You must also be comfortable working independently, the ability to travel overnight approximately 4-6 nights a month, and lift up to 100lbs, repetitive lifting of up to 65lbs, and comfortable working on ladders.

Location: This remote position is based in Jacksonville, FL

What you will be doing:

The bullet points below reflect roughly 80% of your job. We are a fast-paced company, you may be pulled in a variety of different directions with tasks added or changed.

  • Grow top-line sales within assigned territory.
  • Develop and execute impactful sales training programs with a focus on brand differentiators and premium sales growth opportunities. 
  • Take ownership of the territory assigned by building relationships with the key store sales associates including store management.
  • Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, and pricing.
  • Manage a travel and expense budget while effectively meeting territory sales goals.
  • Build and nurture positive relationships with distributor partners to facilitate the achievement of team goals.
  • Work cross-functionally to develop and implement sales messaging, new product recommendations, and POP changes.
  • Recommend changes to the sales training and create new modules to incorporate new products, services, and programs.
  • Work with customer service to facilitate the completion of claim inspections and recommend corrective action/resolution.
  • Recommend changes to ensure proper in-aisle stock assortment to maximize sales.
  • Drive Pro Business by developing relationships with Retail Pro Associates, partnering with distributor sales teams to call on focus stores and implement focused sales programs, building brand awareness, and participating in retail “Pro-Events.”
  • Drive R&R revenue by developing and supporting Retail In-Home Sales Consultants
  • Ensure Therma-Tru and Larson merchandising standards are being met on each visit.
  • Other duties as assigned by the Retail Sales Manager

Qualifications

Basic Qualifications:

  • 1-2 years of sales experience
  • Ability to work independently with minimal supervision
  • Ability to prioritize competing tasks, create action plans, and follow through to completion
  • Millwork, decking, or building materials industry background is a plus

Nice to Have:

  • College degree in Sales or Marketing
  • Understanding sales process and cycle
  • Client and customer relationships
  • Experience working with a CRM platform (i.e. Hubspot)
  • Understanding the quality process

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $55,000 USD - $65,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$55000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Rep, Fortune Brands

Join Fortune Brands Innovations, Inc. as a Retail Sales Representative and embark on an exciting journey in the world of sales! In this role, you'll be the face of our incredible brands like Therma-Tru Doors, Fypon, and Larson, ensuring that our retail customers receive top-notch service in the Jacksonville, FL area and beyond. Your main mission will be to build and maintain solid relationships across approximately 95 stores in your territory. We’re looking for someone with strong communication and multitasking skills who isn’t afraid to roll up their sleeves and engage with associates and management alike. You’ll get to lead impactful sales training programs that showcase our products' unique attributes and foster top-line sales growth. A typical day may involve setting up displays, managing budgets, and strategizing with distributor partners to hit sales targets. You’ll also help enhance product visibility by ensuring merchandising standards are met. If you’re self-motivated, organized, and ready to work independently—and if you enjoy a bit of travel, as you'll be on the road about 4-6 nights a month—this could be the role for you! Earn a competitive salary and diverse benefits while becoming part of an inclusive team that believes in the power of innovation and personal growth. If you’re ready to make a difference and elevate not just homes but lives, apply today!

Frequently Asked Questions (FAQs) for Retail Sales Rep Role at Fortune Brands
What are the primary responsibilities of a Retail Sales Representative at Fortune Brands Innovations, Inc.?

As a Retail Sales Representative at Fortune Brands Innovations, Inc., your key responsibilities will include building and nurturing relationships with store associates, developing impactful sales training programs, managing your territory's merchandise displays, and driving top-line sales growth across approximately 95 retail stores in Jacksonville, FL, and surrounding areas. You will also collaborate with distributor partners to achieve sales goals and ensure proper training and merchandising standards are maintained.

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What qualifications are needed for the Retail Sales Representative position at Fortune Brands?

To be successful as a Retail Sales Representative at Fortune Brands Innovations, Inc., you'll need 1-2 years of sales experience, excellent communication skills, and strong organizational abilities. A background in the millwork, decking, or building materials industry is a plus, alongside familiarity with CRM platforms. Additionally, a college degree in Sales or Marketing can be beneficial, but what truly matters is your ability to work independently and your eagerness to foster customer relationships.

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What kind of training and career advancement opportunities does Fortune Brands offer to Retail Sales Representatives?

Fortune Brands Innovations, Inc. is committed to employee growth and development. As a Retail Sales Representative, you'll have access to comprehensive training programs focused on sales techniques, product knowledge, and market strategies. This entry-level position offers ample opportunities for advancement as you grow your skills and contribute to the company’s success. Whether you're looking to deepen your expertise in sales or move into managerial roles, the paths are plentiful.

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What is the expected travel commitment for a Retail Sales Representative at Fortune Brands?

In the role of Retail Sales Representative at Fortune Brands Innovations, Inc., you can expect to travel overnight approximately 4-6 nights each month. This travel will primarily involve visiting retail locations within your designated territory, including areas across Jacksonville, FL, the Florida Panhandle, and Southern GA, to build stronger customer relationships and drive sales.

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What kind of benefits can a Retail Sales Representative expect at Fortune Brands Innovations, Inc.?

As a Retail Sales Representative at Fortune Brands Innovations, Inc., you will enjoy a robust benefits package that includes competitive health plans, a top-tier 401(k) program, flexible time off, and various discounts on our products. Fortune Brands emphasizes employee wellness and inclusivity, offering resources and support to foster a positive work environment that values diversity and personal well-being.

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Common Interview Questions for Retail Sales Rep
Can you describe your sales experience relevant to the Retail Sales Representative position?

When asked about your sales experience, highlight specific roles where you successfully met or exceeded sales targets. Use specific metrics to quantify your achievements, such as percentage growth in sales or number of new accounts acquired. This shows the interviewer your ability to contribute effectively in the Retail Sales Representative role.

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How would you approach building relationships with retail associates?

Discuss the importance of trust and effective communication in building relationships. You can mention strategies like regular visits to stores, active listening to associates' needs, and personalizing your approach based on the dynamics of each store. This demonstrates your proactive nature and people skills essential for a Retail Sales Representative.

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What are the key elements you would include in a sales training program?

Highlight the significance of understanding your product's unique selling points, competitor analysis, effective sales techniques, and hands-on demonstrations. Additionally, you can mention incorporating feedback mechanisms and continuous improvement strategies as part of the program. This shows you have a thoughtful approach to capacity building within your role.

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How do you prioritize tasks when managing multiple accounts in your territory?

Explain your approach to prioritizing tasks, like assessing account potential, scheduling store visits based on sales performance, and responding to urgent matters as they arise. Mention using productivity tools or CRM systems to stay organized and focused. This highlights your analytical and organizational skills that are crucial for the Retail Sales Representative position.

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Can you give an example of a time you turned a difficult customer situation into a positive experience?

Storytelling is effective here. Share a specific instance where you handled a complaint or service issue successfully, elaborating on how you assessed the situation, communicated with the customer, and implemented a solution that satisfied them. This demonstrates your problem-solving ability and dedication to customer satisfaction.

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What strategies would you use to increase brand awareness within your territory?

Discuss strategies that could include organizing local promotional events, collaborating with store management for in-store displays, and leveraging social media to engage local customers. Emphasize the importance of consistent messaging and relationship-building as critical components to enhancing brand awareness as a Retail Sales Representative.

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How do you handle competition in sales?

Address how competition can be seen as an opportunity for growth. This could involve researching competitors to understand their strengths and weaknesses, leveraging your product knowledge to highlight your unique advantages, and adapting your sales strategies based on market trends. This shows your strategic mindset and readiness to tackle challenges head-on.

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What motivates you to succeed in a sales role?

Whether it’s achieving personal goals, contributing to team success, or building customer relationships, articulate what drives you in sales. Having a clear passion for helping customers find solutions through your products can resonate well with interviewers, indicating that you are oriented toward results.

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How familiar are you with the home improvement industry?

If you have experience or knowledge about the home improvement sector, discuss your familiarity with key processes, industry trends, and customer needs. If you're newer to the industry, express your willingness to learn and adapt quickly, demonstrating your proactive attitude and commitment to personal development.

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Why do you want to work as a Retail Sales Representative for Fortune Brands Innovations, Inc.?

Your response should reflect alignment with the company’s values, culture, and innovative approach. Discuss your enthusiasm for representing reputable brands, your eagerness to contribute to a high-performing team, and your belief in Fortune Brands' mission to elevate lives through the enhancement of home environments.

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DATE POSTED
April 12, 2025

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