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Product Designer

Freddie’s Flowers was founded by Freddie Garland in October 2014 with one ambition: to change people’s relationship with flowers. We believe flowers aren’t only for grand occasions, but they make every day special, inspiring creativity and sparking joy.

Our starting point was our direct-to-consumer subscription model, helping us grow a loyal UK following. We launched in Germany in 2020, and then in 2021 we secured significant backing from The Craftory, a like-minded purpose-led global investment house, helping us expand, develop and grow. 2023 saw us start our gifting service – bringing the best of Freddie’s Flowers to everyone who needs it (even last minute!).

From the seed of an idea we continue to flourish; we’re now a B Corp organisation, certified Carbon Neutral (by the Carbon Trust). And our founding mission remains unchanged – to change the world of flowers, and to change the world with flowers.

About the Role:

Freddie’s Flowers have an exciting opportunity for a Product Designer to join our Product Team. You will be working closely with our Lead Product Manager to help drive the Product Design that our customers use to discover, experience and share the joy of flowers. The ideal candidate will have a holistic approach to product design, and a portfolio that covers both UX and UI processes.

Responsibilities:

  • Design & Prototyping:
    • Translate product requirements and user needs into innovative design concepts and solutions.
    • Deliver high-quality mockups and prototypes for web and mobile using Figma and other relevant tools.
    • Maintain and improve our internal design systems, ensuring consistency and efficiency.
    • Create and document new design components, patterns, and guidelines.
  • User-Centric Approach:
    • Champion the voice of the customer throughout the design process.
    • Perform customer research and market analysis, gathering feedback and analysing data to inform design decisions.
    • Develop user flows, journey maps, and information architecture to define the user experience.
    • Collect and analyse user feedback from various sources, including customer support tickets, app reviews, and social media.
  • Collaboration & Communication:
    • Participate in brainstorming sessions and design workshops to generate creative ideas.
    • Present wireframes, mockups, and prototypes to cross-functional teams and senior stakeholders, clearly articulating and explaining your design decisions.
    • Coordinate with product engineers to help translate designs into functional digital products.
    • Support Product and QA to test functionality and provide feedback to ensure correct implementation of UX/UI.
  • Strategic Thinking:
    • Identify and define key user problems and business opportunities.
    • Evaluate design solutions against business objectives, user needs, and technical constraints.
    • Utilise product analytics, user research data, and market insights to inform design decisions.
    • Identify potential design risks and challenges early in the development process.

  • Proven experience as a Product Designer, with a strong portfolio showcasing your product thinking and customer-centered design approach.
  • Demonstrated strong product thinking, with the ability to understand user needs, connect design to business goals, and contribute strategically to product vision.
  • Expertise in UX/UI design, with proficiency in Figma and other relevant design tools.
  • A solid understanding of aesthetics, colour theory, typography, and visual hierarchy.
  • Familiarity with HTML, CSS, and JavaScript is a plus, enabling effective collaboration with developers.
  • Strong research and analytical skills, with the ability to conduct user and competitor research and analyse data.
  • Excellent communication and presentation skills, with the ability to clearly articulate and explain your ideas.
  • A collaborative and adaptable mindset, with the ability to work effectively in a fast-paced environment.
  • Results-driven with a proven track record of delivering solutions that enhance business KPI
  • Option to buy extra holiday days
  • Discounted flowers for friends/family
  • WFH (where applicable)
  • Learning and Development Support
  • Cycle to work scheme
  • Employee Assistance Programme
  • Discounted gym membership
  • Cash plan with Medi Cash
  • Health and wellbeing sessions with The Mind Clinic
  • Team socials and events
  • Bi-Weekly lunch
  • And Flowers!

Inclusion:

Freddie’s Flowers recognises our success is dependent on the success of our people. Freddie’s Flowers is committed to creating an inclusive work environment with a diverse workforce where everyone feels safe and valued. All applicants will receive consideration for

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Designer, Freddies Flowers

At Freddie’s Flowers, we're on a mission to revolutionize how people interact with flowers, and we’re looking for a talented Product Designer to join our dynamic Product Team! As a Product Designer, you will play a key role in crafting engaging experiences for our customers to discover and share the joy that flowers bring. You'll collaborate closely with our Lead Product Manager, turning user needs into innovative designs. Your responsibilities will include creating high-quality mockups and prototypes using tools like Figma, maintaining and enhancing our internal design systems, and driving a user-centric approach throughout the design process. You'll engage in market analysis and conduct customer research to ensure that we are precisely meeting the needs of our clientele. Your strategic thinking will help identify key user problems, and you’ll utilize product analytics to inform your design decisions. If you have a robust portfolio showcasing your UX and UI expertise, along with a collaborative spirit and strong communication skills, this is the opportunity for you! At Freddie’s Flowers, we celebrate creativity and are committed to your growth, offering a workplace where your ideas flourish. Join us in changing the world of flowers and enhancing the everyday moments of our customers!

Frequently Asked Questions (FAQs) for Product Designer Role at Freddies Flowers
What are the main responsibilities of a Product Designer at Freddie’s Flowers?

As a Product Designer at Freddie’s Flowers, your main responsibilities will involve designing and prototyping engaging user experiences for both web and mobile platforms. You'll collaborate with our Lead Product Manager, create high-quality mockups using Figma, and maintain our internal design systems. You'll be expected to conduct user research to inform your designs and present your ideas effectively to cross-functional teams.

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What qualifications are required for the Product Designer position at Freddie’s Flowers?

To qualify for the Product Designer role at Freddie’s Flowers, you should have proven experience in product design, showcasing a strong portfolio that illustrates both UX and UI processes. Familiarity with design tools such as Figma, alongside a solid understanding of aesthetics, color theory, and visual hierarchy is essential. Strong communication skills and the ability to conduct user research are also critical for the position.

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How does collaboration function for a Product Designer at Freddie’s Flowers?

At Freddie’s Flowers, collaboration is key for a Product Designer. You will participate in brainstorming sessions and design workshops, coordinating closely with product engineers to translate your designs into functional products. Your role will also involve presenting your designs to and gaining feedback from senior stakeholders, making communication and teamwork vital for success in this position.

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What growth opportunities are available for Product Designers at Freddie’s Flowers?

Freddie’s Flowers is dedicated to the growth of its employees, including Product Designers. We offer learning and development support to enhance your skills, alongside team events and socials that promote a fun and engaging working environment. You can also explore various responsibilities and driving initiatives that align with our mission to change the world of flowers.

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What kind of work environment can Product Designers expect at Freddie’s Flowers?

At Freddie’s Flowers, Product Designers can expect a creative, inclusive, and fast-paced work environment. We value a diverse workforce and focus on ensuring that everyone feels safe and valued. Our culture promotes collaboration and innovation, and we support work-from-home options where applicable, along with various employee benefits to ensure a satisfying work-life balance.

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Common Interview Questions for Product Designer
Can you describe your design process as a Product Designer?

Your design process should begin with understanding user needs through research and analysis. Next, you'll brainstorm concepts and create initial sketches or wireframes. Then, you can refine your ideas into high-fidelity mockups and prototypes, using tools like Figma. Always be prepared to explain how each step serves user needs and aligns with business objectives.

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How do you ensure your designs are user-centric?

Ensuring your designs are user-centric requires a mix of user research and feedback mechanisms. You can engage with users through surveys, interviews, or testing sessions to gather their insights. Documenting this feedback and iterating on your designs based on user input is crucial in creating an intuitive experience.

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What tools do you prefer for design and prototyping?

For design and prototyping, familiarizing yourself with tools like Figma is a must, as they offer collaboration features. Additionally, having experience with other tools such as Sketch or Adobe XD can be a plus. Be ready to explain why you prefer specific tools and how they help streamline your workflow.

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Can you give an example of a challenging design problem you faced and how you resolved it?

When discussing a challenging design problem, clearly outline the challenge, your thought process, and how you derived a solution. Highlight how you used user feedback or analytics to inform your decision and how the solution enhanced user experience, emphasizing measurable outcomes if possible.

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What steps do you take to maintain design consistency across platforms?

Maintaining design consistency requires the use of design systems and component libraries. Ensure you document design guidelines and maintain version control. Always refer to established branding elements and UX/UI patterns that resonate across web and mobile platforms, allowing for a cohesive user experience.

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How do you handle feedback on your designs?

Approach feedback positively and constructively. Be open to listening and understanding the concerns, and do not take criticism personally. Have a clear strategy for implementing feedback into your designs, demonstrating a willingness to iterate and improve the final outcome.

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What research methods do you often utilize in your design process?

Utilize both qualitative and quantitative research methods. This can include user interviews, surveys, and analytics data analysis for quantitative insights, while usability testing and observational studies provide qualitative feedback. Emphasize how these methods inform your designs and lead to better user experiences.

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How do you collaborate with developers during the design process?

Collaboration with developers is vital for successful implementation of designs. Ensure that you communicate your design intentions clearly, using annotated mockups or style guides. Establish ongoing communication throughout the development process to address any questions or challenges that arise.

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What aspects of UX/UI design do you feel most passionate about?

Express your genuine passion, relating it to aspects you enjoy most—whether it's user research, creating aesthetic designs, or optimizing user flows. This helps interviewers gauge your genuine interest and dedication to the UX/UI field.

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What do you think sets Freddie’s Flowers apart from other companies?

Discuss the unique mission of Freddie’s Flowers—the emphasis on changing people's relationships with flowers. Reflect on how the company's values align with your personal mission, especially in fostering creativity, innovation, and offering a joyful user experience in the industry.

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Freddie's Flowers is a fast-growing direct-to-consumer flower business based in the UK and Germany. The company is headquartered in South Hampton, England, United Kingdom.

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Full-time, remote
DATE POSTED
March 24, 2025

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