Product Management Lead, Verticals

As a Product Management Lead at Glean, your primary responsibilities include spending quality time with customers to understand their knowledge needs, driving the product roadmap by aligning customer insights with our vision, coordinating with cross-functional teams, and creating scalable processes for growth. You will also empower and motivate your team to make informed, customer-focused decisions that enhance our offerings.

Glean requires candidates for the Product Management Lead position to have at least 10 years of experience in product management at SaaS companies. A strong technical background, experience in crafting product integrations, excellent communication skills, and a track record of taking ownership and delivering results are crucial for success in this role.

At Glean, we believe in continuous learning and growth. The Product Management Lead will have access to an annual education stipend for professional development, opportunities to collaborate with experienced leaders across sectors, and support for innovative ideas that can drive the product vision forward.

Glean fosters a diverse and inclusive culture that prioritizes collaboration and creativity. As a Product Management Lead, you will be part of a mission-first group that values teamwork, open communication, and the continuous pursuit of innovative solutions in the AI space.

Glean offers a competitive compensation package for the Product Management Lead role, including medical, vision, and dental coverage, a flexible work environment, 401k contributions, wellness stipends, and opportunities for company events and improvements for home office setups.

In preparation for this question, reflect on your past product management experiences where you've led teams and spearheaded projects. Highlight specific results, the methods you employed to achieve those results, and how this experience aligns with Glean's mission and values.

When answering this question, discuss frameworks you use, such as RICE or MoSCoW, to evaluate features. Provide examples of how you've balanced customer feedback with business goals and technical feasibility to set clear priorities.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Give an example where customer insights led you to adapt a product feature, demonstrating your responsiveness and dedication to user needs.

Describe methods such as customer interviews, surveys, and engagement analytics. Emphasize how leveraging these strategies has helped you gather valuable insights that drive product innovation and refinement.

Talk about your approach to fostering open lines of communication through regular check-ins, dedicated documentation, and collaborative tools. Explain how you've navigated cross-functional projects efficiently in your previous roles.

Discuss the significance of data analysis in your approach to product management, including how you utilize metrics to inform decisions, assess performance, and guide future development efforts.

Outline specific KPIs you track, such as user adoption rates, churn rates, or customer satisfaction scores. Share how you analyze these metrics and incorporate feedback for further product iterations.

In your response, detail the project context, outline your leadership strategies, collaboration techniques used, and the outcome. Highlight how this experience prepares you for the dynamic environment at Glean.

Share your habits for continuous learning, such as following industry blogs, attending conferences, or joining relevant online communities, emphasizing how this knowledge supports your role at Glean.

Express your passion for AI and enthusiasm about its potential to shape the future of work. Discuss specific trends or innovations you find particularly interesting and how they align with Glean's mission.