Sales Trainer

As a Sales Trainer at Goodlord in Lincoln, you can expect a supportive and collaborative environment where you'll work closely with the Learning & Development Team Lead to onboard and train new telesales team members. This role involves hands-on training, crafting engaging content, and continuous development opportunities to enhance both your skills and the team's performance.

Goodlord seeks candidates with a background in creating and delivering training content, preferably within telesales or script selling. You should have a knack for working independently and as part of a team to boost performance. Strong organizational skills and the ability to juggle multiple responsibilities like onboarding, training, and recruitment are essential for this role.

At Goodlord, the development of our Sales Trainers is a top priority. You’ll have access to a £1000 annual development fund to pursue your growth goals. We are also Great Place to Work-certified, ensuring that personal and professional development is ingrained in our culture.

Goodlord promotes an inclusive, supportive, and innovative culture for Sales Trainers. Our core values encourage us to ‘Listen, Learn and Improve’, and every team member is invited to bring their whole selves to work. We believe in open communication and offer supportive mental health initiatives, making it a positive space for everyone.

As a Sales Trainer at Goodlord, you'll enjoy several benefits including 25 days of holiday (plus bank holidays), a generous parental leave policy, and bi-weekly mental health coaching sessions. Our commitment to your well-being extends to encouraging you to fully utilize your annual leave entitlement, ensuring a healthy work-life balance.

In response, highlight specific examples of training modules or programs you developed. Discuss how you assessed team needs, tailored content to meet those needs, and the impact your training had on sales performance.

Share your strategies for creating a supportive onboarding experience, such as assigning mentors, scheduled check-ins, and interactive training sessions that foster a sense of community and belonging.

Discuss various interactive techniques you've implemented, such as role plays, quizzes, or group discussions, emphasizing how these methods keep team members engaged and facilitate better learning.

Explain the metrics you track, such as sales performance improvements, employee feedback, or retention rates. Highlight how using data informs your training refinements.

Frame this response by describing a specific situation where you identified areas for improvement in a training program, the steps you took to enhance it, and the positive outcomes that followed.

Discuss your openness to receiving feedback and examples of how you use it constructively to adapt training content or methodologies, underlining the importance of continuous improvement.

Share your perspective on aspects such as tailoring content to the audience, creating real-life scenarios, and ensuring ongoing support and practice opportunities post-training.

Discuss the differences in strategy and engagement techniques, emphasizing your adaptability and innovative methods for ensuring effective learning in a remote training environment.

Describe your experience integrating technology into training, such as using learning management systems, video conferencing tools, or interactive training platforms to enhance the learning experience.

Convey your alignment with Goodlord’s mission and values, your excitement about contributing to the growth of the telesales team, and how you see yourself thriving within their innovative culture.