Part Time Leasing Consultant

As a Part Time Leasing Consultant at our company in Denver, CO, your key responsibilities will involve greeting customers, showcasing property benefits, performing leasing functions, and maintaining a professional office environment. You'll be the first point of contact, responding to inquiries from residents and vendors, and continuously engaging with potential clients to qualify them according to property guidelines. Additionally, handling leasing paperwork, managing service requests, and keeping accurate resident records are part of your daily tasks.

To become a successful Part Time Leasing Consultant with our company in Denver, you'll need strong customer service skills and the ability to communicate effectively. While prior experience in leasing or property management can be beneficial, what truly counts is a positive attitude and a willingness to learn. Familiarity with Fair Housing laws and local housing markets will be advantageous, and a valid driver's license is necessary for operational roles such as using the golf cart on-site.

To excel as a Part Time Leasing Consultant at our Denver office, focus on building rapport with customers and residents, maintaining a warm and inviting atmosphere in the office, and staying knowledgeable about local market trends. Prioritize follow-ups with potential leads and be thorough in collecting and maintaining lease records. Consistently adhere to company policies and local laws will also enhance your professionalism and effectiveness in this role.

Our company offers a robust package of benefits for Part Time Leasing Consultants in Denver, CO, which includes competitive hourly pay ranging from $21-$24/hr plus commission. You'll enjoy comprehensive medical, dental, and vision insurance options, along with a 401(k) Retirement Plan. Additional perks include 18 days of paid time off annually, employee assistance programs, tuition reimbursement for continuing education, and housing discounts at our properties.

The part-time schedule for a Leasing Consultant in our Denver office is quite flexible, requiring availability on Saturdays and Sundays, along with one weekday as needed. This allows you to balance your work and personal commitments while still being actively involved in various leasing and customer service responsibilities. The dynamic environment suits those who enjoy interacting with diverse clients and managing a variety of tasks.

To handle a difficult customer, remain calm and empathetic. Listen actively to their concerns, acknowledge their feelings, and assure them that you're there to help. Offer solutions and take decisive actions to resolve the issue. Remember to follow up with them to ensure the problem has been addressed, reinforcing that you value their satisfaction.

Effective selling strategies include understanding the unique selling points of each property, having detailed knowledge of the local market, and building rapport with potential tenants. You can create personalized tours that highlight how the features of the property align with the customer's needs and preferences, making it easier for them to envision themselves living there.

In a previous position, I had a resident who faced urgent maintenance issues during a holiday. I organized a temporary solution while ensuring the maintenance team was aware and prioritized their request. I followed up afterward to confirm their satisfaction, which significantly strengthened our relationship and the community atmosphere.

I stay informed about local market trends by regularly researching online resources, attending industry events, networking with local real estate professionals, and reviewing monthly market surveys. This knowledge not only keeps my approach current but enhances my ability to provide valuable insights to prospective tenants.

Maintaining good resident relations is built on consistent communication, transparency, and responsiveness. It's crucial to create an open atmosphere where residents feel comfortable sharing their concerns and suggestions. Regular check-ins and follow-ups on service requests can make residents feel valued and contribute to a harmonious living community.

The most rewarding part of being a Leasing Consultant is building lasting relationships with residents and helping them find their homes. Seeing people happy and satisfied with their living arrangements brings immense joy and fulfillment. Additionally, the dynamic nature of the role ensures every day brings new challenges and opportunities for growth.

Effective time management involves prioritizing tasks based on their urgency and impact. Using organizational tools like calendars and checklists, delegating when necessary, and setting time limits for each task can enhance productivity. Staying focused during peak hours and ensuring follow-ups are performed after busy shifts can help maintain efficiency.

To handle multiple leasing inquiries, I prioritize by logging inquiries into a tracking system and categorize them based on urgency. I strive to respond promptly, using templates and automating where possible for efficiency while maintaining a personal touch. This organization helps ensure that no potential lease goes unattended.

Following up on an unresolved service request requires tact and professionalism. I would contact the resident, apologize for the delay, and clearly communicate the steps being taken to address their concern. Keeping the resident informed reassures them that their needs are a priority and helps maintain their trust in the management team.

I am motivated by the opportunity to create a positive living experience for residents. Seeing satisfied customers and reaching leasing goals drives me to continue improving my skills and knowledge in the industry. I thrive in environments where I can contribute to a community's vitality and support individuals in making important life choices about their homes.