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Assistant Property Manager/Leasing Agent - Long Beach, CA

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities
  • Manage regular move-in and move-out flow including checking units, collecting tenants information, explain move-in instructions, send the notice and deal with deposits based on inspection. 
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  •  Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests. 
  • Communicate with the Property Manger and advance the completion of maintenance/repair progress with the vendors. 
  • Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems. 
  • Establish fluent communication and good relationships with tenants by investigating and resolving their complaints.
  •  Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others. 
  • Assist prospective tenants with property tours and leasing inquiries.


Qualifications
  • Up to 3 years of work experience related to property management.
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Appfolio and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$50,000 - $60,000 a year

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Property Manager/Leasing Agent - Long Beach, CA, Tripalink

Are you ready to take your property management career to the next level? Tripalink is looking for an enthusiastic Assistant Property Manager/Leasing Agent to join our team in Long Beach, CA! At Tripalink, we’re redefining urban living through our innovative co-living and apartment rental platform. Your role will be pivotal in ensuring that our residents experience seamless transitions into their new homes. Whether you're managing the regular flow of move-ins and move-outs, using the Appfolio system to streamline tenant data, or facilitating property tours for prospective tenants, you will be making a real impact on people’s lives. With responsibilities that include maintaining strong communication with tenants to resolve their concerns and supervising repair work, every day will bring new challenges and opportunities to shine. We value detail-oriented team players who can manage multiple projects efficiently and maintain a positive relationship with tenants and vendors alike. Plus, you'll be part of a vibrant and energetic team that believes in building community and supporting each other’s growth. The salary for this position ranges from $50,000 to $60,000 annually, and we offer a fantastic work environment along with various development opportunities. Join us at Tripalink and be a part of a company that celebrates diversity and prioritizes inclusivity, and help us transform urban living one apartment at a time!

Frequently Asked Questions (FAQs) for Assistant Property Manager/Leasing Agent - Long Beach, CA Role at Tripalink
What are the responsibilities of the Assistant Property Manager/Leasing Agent at Tripalink?

As an Assistant Property Manager/Leasing Agent at Tripalink, your primary responsibilities include managing the move-in and move-out process for tenants, utilizing the Appfolio system for data management, and ensuring effective communication with tenants to resolve their concerns. You will also supervise maintenance work and occasionally inspect properties to address any potential issues.

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What qualifications do I need to apply for the Assistant Property Manager/Leasing Agent position at Tripalink?

To be considered for the Assistant Property Manager/Leasing Agent position at Tripalink, applicants should have up to three years of experience in property management. Strong organizational, verbal, and written communication skills are essential, as well as proficiency in using Appfolio or similar management software.

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What kind of working environment can I expect at Tripalink as an Assistant Property Manager/Leasing Agent?

At Tripalink, you can expect an energetic and ambitious working environment where teamwork and personal development are key priorities. We emphasize leadership cultivation, regular team building activities, and provide access to various resources for professional growth.

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Is there room for growth in the Assistant Property Manager/Leasing Agent role at Tripalink?

Absolutely! Tripalink encourages career advancement and offers opportunities for rotation among different departments and locations. We prioritize the professional growth of our team members, making it a great place to build your career in property management.

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What is the compensation range for the Assistant Property Manager/Leasing Agent position at Tripalink?

The salary range for the Assistant Property Manager/Leasing Agent position at Tripalink is between $50,000 and $60,000 annually. Additionally, there may be annual incentives and comprehensive benefits based on role requirements and qualifications.

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Common Interview Questions for Assistant Property Manager/Leasing Agent - Long Beach, CA
Can you explain your experience with property management software as an Assistant Property Manager/Leasing Agent?

Discuss specific software you've used, like Appfolio, and how you've utilized it to manage tenant data or streamline communication. Highlight any achievements or efficiencies you brought to previous positions through software use.

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How do you handle tenant complaints and ensure their satisfaction?

Provide a structured approach to resolving complaints, emphasizing active listening, empathy, and clear communication. Include examples of past experiences where you successfully mediated tenant issues.

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What strategies do you use for effective time management in a property management role?

Share specific techniques such as prioritizing tasks, using digital calendars, or creating to-do lists. Explain how these strategies help you manage multiple projects efficiently while maintaining high-quality service.

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Describe a time when you had to handle a difficult situation with a tenant or vendor. What was the outcome?

Use the STAR method to outline the Situation, Task, Action, and Result. Focus on your problem-solving skills and ability to remain calm and professional under pressure.

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How do you stay organized when overseeing property inspections and maintenance requests?

Explain your method for tracking inspections and maintenance tasks, such as using calendars, checklists, or property management software. Highlight your attention to detail and proactive approach in preventing issues.

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What do you believe are the most important qualities for an Assistant Property Manager/Leasing Agent?

Discuss qualities such as strong communication skills, problem-solving abilities, attention to detail, and a customer service mindset. Relate these qualities back to how they benefit the role and the company.

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How would you assist prospective tenants during property tours?

Illustrate your strategy for property tours, including engaging dialogues, highlighting unique features of the property, and addressing questions effectively. Show your enthusiasm for creating a welcoming and informative environment.

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What are some common challenges you anticipate in the role of Assistant Property Manager/Leasing Agent?

Identify potential challenges such as maintaining tenant satisfaction or managing multiple properties. Discuss strategies for overcoming these issues, demonstrating foresight and preparedness.

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How do you ensure compliance with property management regulations?

Mention the importance of staying informed about relevant laws and regulations. Discuss your methods for ensuring compliance, such as regular training and consultation with legal resources.

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Why do you want to work for Tripalink as an Assistant Property Manager/Leasing Agent?

Share your enthusiasm for Tripalink's mission, values, and community-oriented approach. Relate your personal goals and values to their commitment to redefining urban living and diversity.

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It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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Full-time, on-site
DATE POSTED
March 23, 2025

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