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Property Management Summer Internship - USC Region

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities
  • Manage regular move-in and move-out flow including checking units, collecting tenants information, explaining move-in instructions, sending the notice and deal with deposits based on inspection. 
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  •  Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests. 
  • Communicate with the Property Manager and advance the completion of maintenance/repair progress with the vendors. 
  • Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems. 
  • Establish fluent communication and good relationships with tenants by investigating and resolving their complaints.
  •  Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others.   


$17.81 - $18 an hour

What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$37266.5 / YEARLY (est.)
min
max
$37060K
$37473K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Management Summer Internship - USC Region, Tripalink

Are you ready to kickstart your career in property management? As a Property Management Summer Intern at Tripalink in vibrant Los Angeles, CA, you’ll dive into the heart of our innovative co-living and apartment rental platform. At Tripalink, we’re not just about providing homes; we’re about redefining urban living through community-driven experiences. In this internship, your role will involve managing the exciting flow of move-ins and move-outs, assisting our maintenance team, and utilizing our Appfolio system to enhance the rental process. You’ll be communicating with tenants and vendors, developing relationships, and helping to ensure every property is maintained to the highest standard. Imagine getting hands-on experience that shapes not only your resume but also your career trajectory in a supportive, diverse, and engaging environment. We pride ourselves on our strong team culture and the opportunities we offer for personal growth and development. You'll enjoy fun team-building activities, free access to community events, and an inclusive workspace that values diversity. If you’re passionate, ambitious, and ready to learn while making a real impact, we’d love to have you on board at Tripalink. Join us, and let’s make urban living better together!

Frequently Asked Questions (FAQs) for Property Management Summer Internship - USC Region Role at Tripalink
What are the main responsibilities of the Property Management Summer Internship at Tripalink?

In the Property Management Summer Internship at Tripalink, your primary responsibilities involve managing tenant move-ins and move-outs, operating the Appfolio system to handle customer data and maintenance requests, and assisting maintenance technicians with property inspections and repairs. You’ll also be fostering relationships with tenants and vendors, overseeing property maintenance, and addressing tenant complaints to ensure a smooth living experience.

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What qualifications are required for the Property Management Summer Internship at Tripalink?

To be considered for the Property Management Summer Internship at Tripalink, candidates should ideally be current students in a related field such as property management, business, or real estate. Strong communication skills and a customer-focused attitude are essential. Additionally, familiarity with property management software like Appfolio would be a plus, as well as the ability to multitask and solve problems efficiently.

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What can interns expect in terms of pay for the Property Management Summer Internship at Tripalink?

Interns in the Property Management Summer Internship at Tripalink can expect competitive pay ranging from $17.81 to $18 per hour. This compensation reflects our commitment to providing fair and equitable rates for our interns while investing in their development and experience in property management.

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How does Tripalink promote inclusivity in the Property Management Summer Internship program?

At Tripalink, inclusivity is at the heart of our internship program. We value diversity and strive to create an environment where everyone feels a sense of belonging. As a Property Management Summer Intern, you’ll engage in team-building activities and community events that celebrate different backgrounds and perspectives, fostering good relationships among all team members.

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What development opportunities does the Property Management Summer Internship at Tripalink provide?

The Property Management Summer Internship at Tripalink offers numerous development opportunities, including leadership cultivation, networking with external partners, and rotation among different departments and locations. This allows interns to gain a holistic view of the property management industry while developing essential skills for future career advancement.

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Common Interview Questions for Property Management Summer Internship - USC Region
What interests you about property management and why do you want to intern at Tripalink?

When answering this question, highlight your passion for creating vibrant living spaces and how Tripalink's innovative approach aligns with your career goals. Discuss your interest in community-building and how you believe effective property management can enhance tenant experiences.

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Describe a time when you had to resolve a conflict. How did you handle it?

In your response, provide a specific example highlighting your problem-solving and communication skills. Focus on how you approached the issue, ensured all parties were heard, and reached an effective resolution, embodying the tenant-centered approach important in property management at Tripalink.

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How would you prioritize tasks as a Property Management Summer Intern?

Discuss your time management strategies and how you would assess the urgency and importance of tasks in daily operations. Emphasize your ability to communicate effectively with team members to tackle deadlines collaboratively, ensuring the smooth operation of property management activities.

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What experience do you have with software like Appfolio or other property management tools?

Be honest about your experience with property management software. If you have direct experience, describe how you used it. If not, express your willingness and ability to learn new technologies quickly, perhaps mentioning any similar software you’ve worked with that required analytical skills.

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How do you plan to contribute to tenant satisfaction at Tripalink?

Talk about your customer service approach and your understanding of the importance of effective communication and responsiveness in property management. Highlight your commitment to building strong relationships with tenants and your initiative to go above and beyond to resolve their concerns.

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Can you provide an example of a successful team project you're proud of?

Select a team project where you played a pivotal role, ensuring to describe your contributions and the project's success. Emphasize teamwork, collaboration, and any challenges faced, demonstrating how you can add value to the team dynamics at Tripalink.

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How would you handle a tenant complaint about maintenance issues?

Explain your approach to listening empathetically to the tenant’s concerns, gathering necessary information, and coordinating with the maintenance team for a timely resolution. Emphasize your commitment to clear communication and follow-up to ensure satisfaction.

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What is your understanding of the role of a property manager?

Outline your understanding of a property manager's responsibilities, such as overseeing property maintenance, ensuring tenant satisfaction, managing lease agreements, and handling the financial aspects of properties. Relate this to how the role aligns with Tripalink's mission and values.

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What do you believe are the most critical skills for a Property Management Summer Intern?

Discuss essential skills such as strong communication, customer service, organization, and problem-solving. Mention the ability to handle various tasks simultaneously while maintaining a positive attitude and focusing on creating a friendly living environment.

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Why should we choose you for the Property Management Summer Internship at Tripalink?

This is your chance to summarize your unique strengths, experiences, and enthusiasm for the role. Highlight your alignment with Tripalink’s values, your eagerness to learn, and your commitment to contributing positively to the team and tenants.

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It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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Internship, on-site
DATE POSTED
March 23, 2025

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