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Associate Account Executive, Knoxville (Tennessee) - job 1 of 2

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Associate Account Executive and work hand in hand with sales leadership to help support go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Associate Account Executive is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

  • Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
  • Meet or exceed sales goals and maximize promotional budgets in support of the national sales strategy in accordance with Guardant Health standards. 
  • Seek out strategic business expansion/collaboration opportunities with primary care providers and their practices. 
  • Develop and implement a business plan in line with brand strategy to support launch. 
  • Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements.
  • Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
  • Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
  • Recommend detailed strategic plans for gaining and retaining new and existing clients. 
  • Manage implementation in the assigned territory of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
  • Work effectively with individuals across multiple departments throughout Guardant Health. 
  • Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
  • Embrace, embody and represent the Guardant Health company values at all times to external and internal constituents. 
  • This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
  • Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

  • 2+ years’ experience in a customer-facing field-based sales role
    • Preferably in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales)
  • Solid history of consistent closing abilities and proven past performance that has met and exceeded expectations. 
  • Exceptional verbal and written communication and presentation skills
  • Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
  • Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
  • Excellent negotiation, problem-solving and customer service skills. 
  • Ability to handle sensitive information and maintain a very high level of confidentiality. 
  • Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

  • Ability to work effectively with minimal direction.
  • Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
  • Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
  • Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

  • Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
  • Product launch planning and launch execution experience. 
  • Familiarity with primary care practice landscape in territory.
  • High-touch customer service skills. 

PERSONAL REQUIREMENTS:

  • Valid driver’s license and a clean driving record to conduct field office and customer visits.
  • Ability to meet specific doctor office and health clinic entry/access requirements.
  • Ability to travel daily throughout the territory as needed.

Additional Information

The US base salary range for this full-time position is $96,000 to $105,000. The range does not include benefits and if applicable, bonus, commission, or equity. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations for the posted role with the exception of any locations specifically referenced below (if any).

Within the range, individual pay is determined by work location and additional factors, including, but not limited to, job-related skills, experience, and relevant education or training. If you are selected to move forward, the recruiting team will provide details specific to the factors above.

Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.

Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to [email protected]

Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

All your information will be kept confidential according to EEO guidelines.

To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.

Please visit our career page at: http://www.guardanthealth.com/jobs/

 

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Average salary estimate

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$96000K
$105000K

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What You Should Know About Associate Account Executive, Knoxville (Tennessee), Guardant Health

Welcome to your next career opportunity! As an Associate Account Executive at Guardant Health in Knoxville, TN, you will be stepping into a pivotal role within our Screening and Early Detection commercial team. This role is not just about sales; it's about making a meaningful impact in the fight against cancer. You will promote our innovative SHIELD test, a groundbreaking colorectal cancer screening tool, to primary care healthcare providers. Your contributions will help enhance patient outcomes and improve the accessibility of early cancer detection. You'll have the chance to collaborate closely with sales leadership, align with our brand strategy, and engage in a consultative selling process that builds lasting relationships. With your strong organizational and communication skills, you will prospect and engage healthcare providers, develop business plans that align with our mission, and continuously analyze market trends. In addition to enjoying a competitive salary between $96,000 to $105,000, you will also be working for a company that prides itself on integrity, accountability, and innovation. Join us in transforming cancer care and enhancing lives — your journey starts here!

Frequently Asked Questions (FAQs) for Associate Account Executive, Knoxville (Tennessee) Role at Guardant Health
What are the responsibilities of an Associate Account Executive at Guardant Health?

As an Associate Account Executive at Guardant Health, your primary responsibilities include targeting and engaging healthcare providers to promote the SHIELD colorectal cancer screening test. You will need to meet sales goals, develop strategic business plans, seek collaboration opportunities, and provide competitive market insights to support our national sales strategy. You will also be involved in managing promotional activities and collaborating with cross-functional teams to achieve our company objectives.

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What qualifications are required for the Associate Account Executive position at Guardant Health?

Guardant Health requires candidates for the Associate Account Executive position to have at least 2 years of experience in a customer-facing sales role, preferably in the healthcare sector. You should demonstrate exceptional communication and presentation skills, along with a proven record of closing sales. Familiarity with diagnostic or medical device sales and the ability to engage in consultative selling processes are also crucial. Strong organizational skills and the ability to work independently are essential.

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How does the Associate Account Executive role at Guardant Health contribute to cancer screening?

The Associate Account Executive at Guardant Health plays a critical role in expanding the reach of innovative cancer screening technologies. By effectively promoting the SHIELD test to primary care providers, you will help ensure early cancer detection for patients who might otherwise go undiagnosed. Your efforts in fostering relationships and providing valuable resources directly contribute to improving patient outcomes and advancing cancer care.

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What skills are important for success as an Associate Account Executive at Guardant Health?

To succeed as an Associate Account Executive at Guardant Health, strong interpersonal and communication skills are essential, as you will be engaging with healthcare providers regularly. A deep understanding of the healthcare landscape, particularly in diagnostics and medical testing, will greatly benefit you. Additionally, negotiation skills, problem-solving capabilities, and the ability to manage multiple projects while maintaining high administrative standards will be crucial for achieving your sales targets.

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What are the travel requirements for the Associate Account Executive role at Guardant Health?

The Associate Account Executive role at Guardant Health is field-based, requiring daily travel within the assigned territory, which includes visiting healthcare providers and attending regional or national meetings. Candidates should be prepared for travel and have a valid driver's license to conduct customer visits effectively.

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Common Interview Questions for Associate Account Executive, Knoxville (Tennessee)
Can you describe your experience in healthcare sales and how it relates to the Associate Account Executive role?

In answering this question, highlight your previous roles in healthcare sales, focusing on specific achievements and how they have prepared you for this position at Guardant Health. Mention any relevant experience in promoting diagnostic products or engaging with healthcare providers, showcasing your consultative selling skills and ability to exceed sales goals.

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How do you plan to develop relationships with primary care providers?

When addressing this question, discuss the importance of building trust and maintaining open communication. Share your strategies for engaging healthcare providers through education on the benefits of the SHIELD test, scheduling follow-up meetings, and being responsive to their needs and concerns.

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What strategies would you use to meet your sales targets as an Associate Account Executive?

Outline a multi-faceted strategy that may include analyzing market trends, setting realistic goals, leveraging CRM systems like Salesforce for tracking, and utilizing your negotiation skills to close deals. Highlight how you would collaborate with other team members to align on strategies and achieve collective sales objectives.

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Discuss a time when you exceeded sales goals in a previous role.

Provide a specific example of a situation where you achieved or surpassed your sales targets. Detail the actions you took to reach these goals and the results you achieved, emphasizing your problem-solving skills and creativity in overcoming challenges.

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How do you stay informed about changes in the healthcare industry?

Explain the methods you use to keep up with industry trends, such as subscribing to relevant healthcare publications, attending conferences, and networking with industry professionals. Emphasize your commitment to continuous learning and staying ahead of market developments.

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What do you know about Guardant Health and our SHIELD test?

Demonstrate your knowledge of Guardant Health's mission and the unique advantages of the SHIELD test. Explain how this test benefits patients and providers, focusing on its role in early cancer detection and how it fits into the broader context of oncology care.

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Describe your approach to consultative selling.

Discuss how consultative selling involves understanding the needs of your clients, assessing their challenges, and providing tailored solutions. Share your experience in using active listening and asking probing questions to build rapport and close deals effectively.

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How would you handle objections from healthcare providers regarding the SHIELD test?

Talk about your approach to addressing objections, which should involve listening, empathizing, and providing clear, factual information that counters their concerns. Using real examples will help illustrate your approach and its effectiveness.

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What administrative skills do you possess that would be beneficial in this role?

Highlight your proficiency with CRM software, Microsoft Office, and any other relevant tools that facilitate efficient sales management. Discuss how strong organizational skills allow you to prioritize tasks and manage your territory effectively.

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How do you ensure compliance with company policies and industry regulations?

Explain your understanding of the importance of compliance in healthcare sales and how you stay informed about regulations. Share the steps you take to ensure your work aligns with company policies, including ongoing training and ethical selling practices.

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Guardant Health is a mission-driven company where patients are the inspiration that drives us every day. By connecting with patients and caregivers, we gain insights into the challenges they face at all stages of the journey. When you join us, you...

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March 15, 2025

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