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FSQA Supervisor

Food Safety Quality Assurance Supervisor

Shift available:  Wednesday - Saturday 4:00AM - 2:30PM

Shift Available:  Sunday, Monday, Tuesday, Friday 5:30PM - 4:00AM

Factor_ a brand of HelloFresh is seeking an FSQA Supervisor.   The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related internal audits in adherence with regulatory standards. The position supervises and supports all hourly Team Members (TMs). Additionally, the position supports development, implementing, and managing food safety and quality control systems designed to ensure compliance with internal and regulatory requirements.

You Will…

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

  • Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
  • Develop, motivate, engage, coach, and inspire a team of hourly FSQA technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within. Provide all employees with the necessary tools, proper training, and corrective direction while evaluating team productivity and accomplishments.
  • Maintain accurate documentation regarding GMPs, HACCP, Holds, Calibration, standard operating procedures (SOP’s) and any other FSQA requirements.
  • Initiates RCA investigations, executes pending preventive and corrective action requests (CAPA), including nonconformities from holds, internal and external audits.
  • Report food safety and quality problems to personnel with authority to initiate action.
  • Use structured problem solving and sound process design skills to improve operations as it relates to the product safety

You Are…

  • Leadership: train and develop a large group of hourly employees      
  • Performance Management: for assigned production lines.
  • Problem Solving/Analysis, results driven
  • Communication Proficiency: speak to employees with tact and diplomacy.     
  • Time Management: tracking/monitoring production and maintaining productivity.
  • Technical Capacity: computer literacy to input information into the computer.

You Have…

  • Associate degree or related leadership work experience.
  • At least 3 years of work experience in quality assurance should be combined with a demonstrated track record of accomplishments as a FSQA leader, and with satisfying customers in technology-driven, developing companies.

You’ll get…

  • Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education (upon 2 years of service)
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range
$70,000$75,000 USD
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Dominik S. Richter
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Average salary estimate

$72500 / YEARLY (est.)
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$70000K
$75000K

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What You Should Know About FSQA Supervisor, HelloFresh

Join Factor_, a brand of HelloFresh, as an FSQA Supervisor in Aurora, IL, where your leadership and passion for food safety will make a significant impact! As the FSQA Supervisor for Manufacturing, your role is essential in ensuring all food safety and quality assurance internal audits comply with regulatory standards. You'll be responsible for training and guiding a diverse team of hourly team members, motivating them to excel and engage in a positive team dynamic. This position isn't just about oversight; it's about nurturing talent, empowering employees, and facilitating a culture of feedback and innovation. With your extensive experience in quality assurance, you'll maintain accurate documentation, drive RCA investigations, and implement effective corrective action plans to uphold our stringent operational standards. Your knack for problem-solving and effective communication will be critical as you report on food safety issues and collaborate with various departments. Plus, you’ll enjoy the benefits of a competitive salary, a robust bonuses program, and wellness resources, all while contributing to our mission to revolutionize the food supply chain. If you're ready to take your career to the next level with a company dedicated to fostering growth and sustainability in food production, Factor_ is the place for you!

Frequently Asked Questions (FAQs) for FSQA Supervisor Role at HelloFresh
What are the primary responsibilities of an FSQA Supervisor at Factor_?

The FSQA Supervisor at Factor_ in Aurora is responsible for overseeing food safety and quality assurance processes, conducting internal audits, and ensuring compliance with regulatory standards. Further duties include employee training, maintaining accurate documentation, and leading problem-solving initiatives related to food quality issues.

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What qualifications are necessary for the FSQA Supervisor position at Factor_?

To qualify for the FSQA Supervisor position at Factor_, candidates should possess an Associate degree or relevant leadership experience, along with at least 3 years in quality assurance. A proven track record as a leader in FSQA and familiarity with technology in developing companies is essential for success.

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How does Factor_ promote team development for FSQA Supervisors?

At Factor_, the FSQA Supervisor promotes team development by providing training, mentorship, and motivational support to hourly FSQA team members. Effective coaching and fostering a positive team dynamic are key strategies to help employees share feedback and drive changes collaboratively.

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What kind of professional growth opportunities can an FSQA Supervisor expect at Factor_?

An FSQA Supervisor at Factor_ can expect significant opportunities for professional growth, including access to tuition reimbursement for continuing education, involvement in Employee Resource Groups, and the chance to develop leadership skills within a dynamic and inclusive company that values continuous improvement.

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What are the working hours for the FSQA Supervisor role at Factor_ in Aurora?

The FSQA Supervisor position at Factor_ offers distinct shift options: either Wednesday to Saturday from 4:00 AM to 2:30 PM or Sunday to Tuesday and Friday from 5:30 PM to 4:00 AM, providing flexibility in scheduling based on individual preference.

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Common Interview Questions for FSQA Supervisor
How do you ensure compliance with food safety regulations as an FSQA Supervisor?

To ensure compliance, I would implement thorough training programs for all staff, conduct regular audits, and maintain meticulous records of all quality checks. It's crucial to stay updated with the latest regulations and foster a culture of safety where employees feel empowered to report issues.

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Can you describe your experience with quality control processes in food manufacturing?

Absolutely! I have a robust background in quality control processes, including implementing HACCP guidelines. My focus has always been on identifying potential risks in the production process, conducting preventative training, and ensuring that all quality assurance measures are rigorously followed.

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How would you handle a situation where food safety standards are not being met?

In such a scenario, I would first conduct a thorough investigation to identify the root cause and ensure immediate corrective actions are taken. Communication with the team is key to instilling a culture of accountability and continuous improvement. I believe in a proactive approach to prevent future occurrences.

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What leadership qualities do you think are essential for an FSQA Supervisor?

Essential leadership qualities include effective communication, the ability to inspire and motivate team members, and strong problem-solving skills. An FSQA Supervisor should also be approachable and supportive, fostering an environment where team members feel safe to share their concerns.

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How do you track and document quality checks effectively?

I utilize digital tracking tools and templates for streamlining documentation processes. Keeping organized records is key, and I ensure that all team members are trained on how to accurately fill out quality check forms to facilitate easy access to data for audits.

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What strategies would you use to improve team performance in quality assurance?

To improve team performance, I would implement regular feedback sessions, recognize and reward high achievers, and promote continuous training. Setting clear objectives and encouraging collaboration are also pivotal strategies to enhance team outcomes.

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Describe how you would lead a team through a quality improvement project.

Leading a team through a quality improvement project starts with defining clear goals and objectives. I would engage my team in brainstorming sessions to gather input and ideas, then develop a structured action plan that includes timelines and metrics for success, promoting ownership among team members.

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How do you stay updated on the latest food safety policies and regulations?

I stay updated by subscribing to industry newsletters, participating in relevant workshops and webinars, and networking with other professionals in the field. I also encourage my team to engage in continuous learning to keep our knowledge fresh and compliant with industry standards.

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What role does documentation play in your work as an FSQA Supervisor?

Documentation is a critical aspect of maintaining compliance and ensuring transparency in quality assurance processes. It helps in identifying trends, tracking corrective actions, and facilitating audits. I prioritize meticulous documentation in my daily activities to uphold the highest standards of food safety.

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How would you address resistance to change within your team regarding new food safety practices?

I would address resistance to change by fostering open communication and emphasizing the benefits of the new practices. Engaging team members in the change process allows for feedback and ownership, ensuring everyone understands how these changes will enhance safety and performance.

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We change the way people eat forever

33 jobs
MATCH
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BADGES
Badge ChangemakerBadge Family FriendlyBadge Future MakerBadge Global Citizen
CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Feedback Forward
Collaboration over Competition
Growth & Learning
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 18, 2025

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