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Pharmacist-in-Charge

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As Pharmacist-in-Charge of a 503a compounding pharmacy, you will promote and ensure adherence to state and federal regulations, as well as lead patient safety initiatives within the pharmacy. You will maintain an in-depth knowledge of all pharmacy operations and provide operational strategies for continuous improvement. This is an opportunity to drive a safe, efficient, and impactful pharmacy environment at the core of exceptional patient care.

You Will:

  • Lead the regulatory compliance of the pharmacy per applicable State Board guidelines

  • Serve as one of the  designated person (s) per USP 795 and USP 797

  • Ensure compliance with federal, state, and local regulations that govern pharmacy operations, including licensure, accreditation, and medication safety standards.

  • Practice all state and federal pharmacy regulations for the handling, and management of prescriptions and prescription drug products

  • Working with the Quality team to develop internal regulatory compliance audits and strategies for staff to maintain the highest quality standards.

  • Lead  any inspections by the local Board of Pharmacy or any other regulatory body.

  • Monitor and approve standard operating procedures (SOPs) to ensure compliance with regulatory requirements and best practices for every pharmacy operation and process within the building.

  • Partner directly with the Quality Director,  Head Compounding and Head Operations Pharmacists to govern and ensure QA and Compliance directives are carried out and implemented 

  • Work with Operations and Quality to ensure the pharmacy follows USP 795 , 797 and 800 standards and maintains required SOPs per the standards.

  • Maintain and promote all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations

  • Coordinate with Licensing Manager to ensure all licenses and certifications are kept up to date

  • Partner with the Quality  Director,  Head Compounding Pharmacist, Head Operations Pharmacist, and General Manager to resolve or prevent any compliance, SOP, or regulatory-related issues. 

  • Develop and implement strategic plans for the site to achieve departmental goals and objectives.

  • Collaborate with company healthcare providers to optimize medication therapy outcomes and promote evidence-based practice.

  • In conjunction with the Quality team, ensure that quality assurance programs to monitor medication dispensing accuracy, medication use evaluations, and adverse drug event reporting are appropriately managed and run.

  • Work within the new product development process to provide pharmacy feedback in areas relevant for new product launches.

  • Lead one-on-ones and pharmacy team huddles with pharmacy leaders and core pharmacy staff members to maintain a close relationship and promote a safe and effective pharmacy workplace 

  • Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.

You Have:

  • Bachelor’s degree in Pharmacy (Doctorate preferred)

  • 8+ years experience as a pharmacist, 5 or more as a PIC or pharmacy manager

  • Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy

  • Active Pharmacist License in pharmacy home state, unencumbered by pending or previous discipline, or willing to obtain licensure in pharmacy home state

  • Licensed, or working to be licensed as a pharmacist in all non resident states that require it

  • Ability to work flexible shift times

  • Proficiency in English, verbal and written

  • Proficiency in Windows based computer systems

  • Ability to deliver and receive feedback and information effectively to individuals and groups

  • Willingness to work in a team environment and promote company culture

Preferred Qualifications:

  • Registered and/or Licensed in AZ, MD, VA, WV, LA, AL, MI, MS, TX, OR, KS, OK, TN, AR, KY, AR, AK, OH

  • Regulatory, compliance or pharmacy audit experience

  • Knowledge of principles, theories and laws, policies and procedures that pertain to compounding- specifically USP <795>, <800>, other USP general chapters and pertinent FDA guidance documents

  • Mail Service/Mail Order Pharmacy Experience

  • Experience with scheduling and project management

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles

  • Unlimited PTO, company holidays, and quarterly mental health days

  • Comprehensive health benefits including medical, dental & vision, and parental leave

  • Employee Stock Purchase Program (ESPP)

  • 401k benefits with employer matching contribution

  • Offsite team retreats

Conditions of Employment: 

  • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

  • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

  • Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

  • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

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What You Should Know About Pharmacist-in-Charge, hims & hers

Hims & Hers, the pioneering health and wellness platform, is on the lookout for an enthusiastic Pharmacist-in-Charge to join our Gilbert team! This is an exciting opportunity to lead our 503a compounding pharmacy while promoting superior patient care and safety. In this role, you’ll ensure that our pharmacy adheres to all state and federal regulations, which is vital for maintaining our high standards of service. You’ll get to work closely with the Quality team, operational leaders, and healthcare providers to develop strategies that not only promote compliance but also enhance the overall patient experience. You’ll be at the forefront of implementing operational improvements and will play a key role in guiding our pharmacy team to excellence. With your extensive experience and knowledge in pharmaceutical practices, you’ll be steering compliance measures, managing inspections, and facilitating continuous training for staff. At Hims & Hers, we believe in teamwork and support, and you will foster a positive work environment that empowers your colleagues. We value personal and professional growth, so if you're driven to make a tangible impact on health outcomes and love collaborating with a dynamic team, come be a part of redefining healthcare. Your journey with us means you'll not only help improve patient care but also contribute to a culture of wellness and innovation. We're excited to have you onboard! Check out our outstanding benefits, including unlimited PTO and comprehensive health packages, and be part of a company that’s transforming the way health is delivered.

Frequently Asked Questions (FAQs) for Pharmacist-in-Charge Role at hims & hers
What are the key responsibilities of the Pharmacist-in-Charge at Hims & Hers?

As Pharmacist-in-Charge at Hims & Hers, your primary responsibilities include ensuring compliance with state and federal regulations, leading patient safety initiatives, and overseeing pharmacy operations. You will work hand in hand with the Quality team to ensure that the pharmacy maintains high standards of operation and meets all regulatory guidelines. You will also be involved in developing and implementing strategies to optimize medication therapy outcomes and enhance patient care.

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What qualifications are necessary for the Pharmacist-in-Charge position at Hims & Hers?

To qualify as a Pharmacist-in-Charge at Hims & Hers, you need a Bachelor’s degree in Pharmacy (Doctorate preferred) and at least 8 years of experience as a pharmacist, with a minimum of 5 years in a PIC or pharmacy manager role. You should have an active pharmacist license in your home state, an understanding of state and federal pharmacy laws, and excellent communication skills to foster a positive work environment.

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How does Hims & Hers promote a positive workplace culture for Pharmacists-in-Charge?

Hims & Hers promotes a positive workplace culture for Pharmacists-in-Charge by fostering professional growth, encouraging teamwork, and maintaining open lines of communication. You’ll lead regular team meetings and huddles that focus on collaboration and sharing feedback. Additionally, Hims & Hers places great importance on employee wellness with benefits like unlimited PTO and mental health days, contributing to a supportive work atmosphere.

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What are the compliance responsibilities for a Pharmacist-in-Charge at Hims & Hers?

As a Pharmacist-in-Charge at Hims & Hers, you are responsible for ensuring the pharmacy adheres strictly to all applicable state and federal regulations. This includes leading compliance audits, managing inspections, and maintaining necessary licenses and certifications. Your role also involves developing standard operating procedures that meet quality assurance standards and ensuring the pharmacy follows USP guidelines to guarantee optimal medication safety.

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What does the role of Pharmacist-in-Charge at Hims & Hers involve in terms of patient care?

In your role as Pharmacist-in-Charge at Hims & Hers, you will actively engage with patients and healthcare providers to promote the best outcomes in medication therapy. You’ll implement quality assurance programs designed to monitor medication dispensing accuracy and ensure that patient safety is prioritized at all times. Your leadership will be key in creating a safe, efficient pharmacy environment that excels in patient care quality.

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Common Interview Questions for Pharmacist-in-Charge
Can you describe your experience with state and federal pharmacy regulations?

In responding to this question, detail specific regulations you've worked with and how you've ensured compliance in past roles. Highlight your proactive approach to staying updated on changes in regulations and how you've trained staff to maintain compliance.

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What strategies would you implement to maintain a safe pharmacy environment?

Explain your commitment to safety by discussing systems you've put in place in your prior positions, such as regular staff training, inspection protocols, and compliance audits. Share how these efforts have directly contributed to patient safety and pharmacy operations.

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How do you handle difficult situations or conflicts within your pharmacy team?

Highlight your conflict resolution skills and provide examples of past experiences. Discuss how you foster open communication, encourage feedback, and work collaboratively with your team to resolve issues while focusing on improving team dynamics and patient care.

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What tools or metrics do you use to ensure quality assurance in pharmacy operations?

Discuss specific tools, metrics, or software you've used to monitor quality assurance. Explain how you analyze data to identify trends and implement corrective actions, emphasizing your commitment to patient safety and compliance with standards.

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Can you give an example of how you've contributed to continuous improvement in pharmacy operations?

Share a specific instance where you identified an area for improvement in pharmacy operations and the steps you took to address it. Highlight the impact of this change on patient care, efficiency, or team morale.

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How do you ensure up-to-date knowledge of new medications and treatments?

Explain your dedication to lifelong learning and continuing education. Discuss specific courses, certifications, or professional groups you engage with to stay informed about the latest medications and best practices, demonstrating your proactive approach to pharmacy practice.

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What are your thoughts on fostering a positive workplace culture?

Discuss your philosophy on workplace culture, emphasizing collaboration and communication. Share strategies you’ve utilized to cultivate a positive environment, such as team-building activities or regular check-ins, highlighting the importance of teamwork for pharmacy success.

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How do you handle inspections by regulatory bodies?

Explain your approach to preparing for inspections, including creating checklists, conducting pre-inspection audits, and training staff. Provide an example of a successful inspection experience, emphasizing your thoroughness and commitment to compliance.

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What role does patient education play in your practice as a pharmacist?

Discuss the importance of patient education in pharmacy practice and share strategies you utilize to inform patients about their medications. Highlight how effective communication improves patient compliance and outcomes, garnering trust and ensuring safety.

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Describe your experience with managing pharmacy team members.

Share your management style and method of leading pharmacy staff. Highlight how you encourage professional development, mentor your team, and ensure collaborative efforts to enhance overall pharmacy effectiveness and patient care.

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Hims & Hers Health, Inc. is a multi-specialty telehealth platform building a virtual front door to the healthcare system.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
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Full-time, on-site
DATE POSTED
April 20, 2025

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