Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Sr. Project Manager  image - Rise Careers
Job details

Sr. Project Manager

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

The Care Ops Sr. Project Manager will play a crucial role in managing and executing project intake, triage, and implementation within the Care Operations team. They will work closely with teams across the company, including Care Operations, Training, Medical Affairs, Growth and Marketing, Product, Pharmacy, and R&D, to ensure that projects and product launches meet deadlines and reflect the needs of various stakeholders. The Care Ops Sr. Project Manager will manage cross-functional teams, coordinate training and communication needs, and facilitate workgroups to ensure effective project execution. This role requires a proactive and organized individual who can coordinate cross-functional teams, manage timelines, and ensure seamless project execution from inception to completion.

You Will:

  • Organizational Development:

    • Incorporate proven project management philosophies into tools and workflows used by the Project Management team.

    • Continuously improve documentation standards for the team, supporting Project Managers with effective documentation.

    • Own key cross functional relationships that foster a collaborative partnership between Care Operations Project Management and key stakeholders. 

  • Project Intake and Escalations:

    • Triage incoming project requests, including scoping and sizing.

    • Assess the impact of projects on Care Operations.

    • Drive alignment on project prioritization and communicate prioritization decisions.

    • Create and coordinate working teams for each project, ensuring designated time and communication channels.

  • Implementation Support:

    • Manage active Asana projects, tracking dates, owners, and dependencies.

    • Schedule regular cross-functional team meetings as needed.

    • Collaborate with BizOps for reporting requirements.

    • Coordinate launch communications and training efforts to ensure Hims & Hers stakeholders are prepared for implementations.

    • Communicate upcoming implementations with internal Care Operations partners.

    • Conduct Launch Readiness (Pre-mortem) meetings with stakeholders.

    • Conduct Retrospective meetings to gather feedback and insights from stakeholders.

  • Workgroups:

    • Facilitate workgroup agendas for designated Hims & Hers service lines; identifying and tracking next steps for cross-functional partners. 

    • Maintain an initiative tracker for ongoing projects for designated Hims & Hers service lines.

  • Documentation:

    • Lead documentation for cross-functional decision-making and approvals.

    • Maintain the Care Operations Launch Schedule with key timelines and updates.

You Have:

  • 5+ years of experience with managing projects; Proven experience in project management, preferably within a healthcare or operations environment.

  • 2+ years of experience hiring, leading, and developing cross-functional teams.

  • Advanced proficiency in project management tools, such as Asana or similar platforms.

  • Exceptional organizational skills and the ability to balance multiple priorities, timelines, and stakeholder needs in a dynamic environment.

  • A collaborative and solutions-oriented mindset, with the ability to influence and align diverse stakeholders across technical and non-technical functions.

  • Superb written and verbal communication skills, with experience presenting to senior leaders and cross-functional teams in an engaging and accessible manner.

  • A passion for working in a fully remote environment, with demonstrated ownership, accountability, and adaptability.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Project Management, or a related field; PMP certification preferred

  • Experience in the healthcare or telehealth industry, with familiarity around clinical and customer experience operations.

  • Leadership experience in a rapidly scaling consumer tech or digital health organization.

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles

  • Unlimited PTO, company holidays, and quarterly mental health days

  • Comprehensive health benefits including medical, dental & vision, and parental leave

  • Employee Stock Purchase Program (ESPP)

  • Employee discounts on hims & hers & Apostrophe online products

  • 401k benefits with employer matching contribution

  • Offsite team retreats

 

#LI-Remote

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

hims & hers Glassdoor Company Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
hims & hers DE&I Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of hims & hers
hims & hers CEO photo
Andrew Dudum
Approve of CEO
What You Should Know About Sr. Project Manager , hims & hers

At Hims & Hers Health, Inc., we're on a mission to revolutionize health and wellness, and we need an exceptional Sr. Project Manager to help us manage this vital journey! Located in vibrant San Francisco, you’ll play a pivotal role in our Care Operations team, ensuring that our innovative projects not only meet deadlines but also cater to the needs of our diverse stakeholders. Your experience in project management, especially within healthcare or operations, will be critical as you lead cross-functional teams through project intake, triage, and implementation. You'll be known for your organizational skills, as you assess the impact of projects, drive prioritization, and foster collaboration with teams across the company including Growth, Product, and Medical Affairs. If you’re a proactive and organized individual with a passion for nurturing diverse teams and implementing effective solutions in a remote work environment, then this role is for you! Join us in making personalized health solutions accessible and help shape the future of telehealth. At Hims & Hers, we offer a dynamic culture, competitive benefits, and an inclusive community. Come be a part of our exciting journey where your skills will make a real difference!

Frequently Asked Questions (FAQs) for Sr. Project Manager Role at hims & hers
What are the key responsibilities of a Sr. Project Manager at Hims & Hers?

As a Sr. Project Manager at Hims & Hers, you will be integral in managing project intake, triage, and implementation within the Care Operations team. Your responsibilities will include coordinating cross-functional teams, managing timelines, facilitating workgroups, and ensuring seamless execution of various projects. You'll also be expected to foster collaborations between teams like Training, Medical Affairs, and Marketing to align project priorities.

Join Rise to see the full answer
What qualifications are needed to become a Sr. Project Manager at Hims & Hers?

To qualify for the Sr. Project Manager position at Hims & Hers, you should have at least 5 years of project management experience, preferably within a healthcare environment. Familiarity with tools like Asana is essential, alongside exceptional organizational skills and a collaborative mindset. A Bachelor’s degree in a related field is required, and PMP certification is preferred.

Join Rise to see the full answer
What skills are essential for the Sr. Project Manager role at Hims & Hers?

The essential skills for the Sr. Project Manager role at Hims & Hers include advanced proficiency in project management tools, exceptional organizational capabilities, and superb communication skills. You should have a solutions-oriented mindset and the ability to effectively manage multiple priorities while influencing diverse stakeholders across functions. Experience with cross-functional leadership is also a plus.

Join Rise to see the full answer
What is the work culture like for a Sr. Project Manager at Hims & Hers?

At Hims & Hers, the work culture is dynamic and rooted in inclusivity. As a Sr. Project Manager, you'll be part of a collaborative environment that prioritizes flexible working arrangements. The company fosters a diversity-first approach, encouraging all qualified applicants to apply regardless of their background. The atmosphere is supportive, aimed at personal and professional growth.

Join Rise to see the full answer
What benefits do Sr. Project Managers receive at Hims & Hers?

Hims & Hers offers an array of competitive benefits for Sr. Project Managers, including a salary with equity compensation, unlimited PTO, comprehensive health benefits, and a 401k plan with employer matching. You’ll also enjoy employee discounts on Hims & Hers products and have the opportunity to take part in team retreats, making it an exciting place to augment your career.

Join Rise to see the full answer
Common Interview Questions for Sr. Project Manager
Can you describe your experience with project management in a healthcare setting?

When answering this question, share specific examples from your previous roles showcasing your management experience, particularly in healthcare or operations. Discuss the tools you used, the teams you collaborated with, and how you overcame challenges to deliver successful outcomes.

Join Rise to see the full answer
How do you prioritize projects when managing multiple deadlines?

In your response, explain your approach to assessing project impact and prioritization. Provide an example that illustrates how you effectively balance competing deadlines while ensuring open communication with stakeholders.

Join Rise to see the full answer
What project management tools are you familiar with, and how have you utilized them?

Highlight your experience with project management tools like Asana, giving specific examples of how you’ve leveraged these tools to track progress, facilitate collaboration, or manage project timelines. Discuss any innovative solutions you've implemented in past projects.

Join Rise to see the full answer
How do you ensure effective communication among cross-functional teams?

Discuss the strategies you employ to maintain clear and effective communication. Examples can include regular meetings, collaborative platforms, and effective documentation practices that you have implemented to keep all team members informed and engaged.

Join Rise to see the full answer
Can you describe a difficult project you managed and how you ensured its success?

Answer this by narrating a specific challenge you faced with a project. Focus on the steps you took to resolve the issues, how you engaged with stakeholders, and what the outcome was—emphasizing lessons learned and how they influence your current work style.

Join Rise to see the full answer
What techniques do you use for assessing project risks?

They are looking for your approach to risk management. Talk about how you identify potential risks at the project's initiation phase, how you monitor them during execution, and the contingency plans you might have an outline to mitigate risks and ensure project success.

Join Rise to see the full answer
How do you handle feedback and criticism regarding your project management style?

Discuss your openness to feedback as a critical asset to personal and professional growth. Provide an instance where you received constructive criticism and describe how you applied that feedback to improve your project management approach.

Join Rise to see the full answer
What role do you believe documentation plays in project management?

Elaborate on the significance of documentation, especially in keeping all project stakeholders aligned and informed. Discuss how effective documentation has played a role in your previous projects and how you ensure documentation is up-to-date and accessible.

Join Rise to see the full answer
Describe how you facilitate team meetings for project alignment.

Share your methodology for conducting productive meetings, emphasizing the importance of having clear agendas, goals, and follow-ups to ensure all voiced contributions are actionable and beneficial to the project flow.

Join Rise to see the full answer
What motivates you as a Project Manager in the healthcare industry?

In your answer, discuss your passion for improving healthcare services and contributing to people's wellbeing. Share any relevant experiences where your involvement led to noticeable improvements in project outcomes and stakeholder satisfaction.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
Photo of the Rise User
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
Photo of the Rise User
Sika AG Hybrid Canton, MA, USA
Posted 14 days ago
Photo of the Rise User
Weekday Remote No location specified
Posted 20 hours ago
Photo of the Rise User
Applied Intuition Hybrid Multiple Locations
Posted 11 days ago
Photo of the Rise User
Clinigen Remote No location specified
Posted 9 days ago
Photo of the Rise User
Posted 8 days ago
Photo of the Rise User
Posted 3 days ago
Daxko Remote 600 University Park Pl, Birmingham, AL 35209, USA
Posted 14 days ago

Hims & Hers Health, Inc. is a multi-specialty telehealth platform building a virtual front door to the healthcare system.

154 jobs
MATCH
Calculating your matching score...
BADGES
Badge ChangemakerBadge Future MakerBadge Innovator
BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Mason just viewed Marketing & Communications Intern at Per Scholas
Photo of the Rise User
Someone from OH, Lakewood just viewed Recruiter (Talent Sourcing), 6 month contract at Jerry
Photo of the Rise User
Someone from OH, Westerville just viewed Director Change Management at Discover
Photo of the Rise User
Someone from OH, Dublin just viewed Applied AI Engineer – Computer Vision at Kodiak
Photo of the Rise User
Someone from OH, Dublin just viewed Computer Vision Engineer at Near Space Labs
Photo of the Rise User
Someone from OH, Cleveland just viewed Accounting Co-Op (Part-Time) at Avery Dennison
Photo of the Rise User
Someone from OH, Euclid just viewed Lighting Intern, DreamWorks, Summer 2025 at NBCUniversal
Photo of the Rise User
Someone from OH, Cincinnati just viewed Saw Operator I at Eriez
Photo of the Rise User
Someone from OH, Burton just viewed Creative Director at Webster University
Photo of the Rise User
Someone from OH, Lewis Center just viewed Risk Analytics Manager at Jobber
Photo of the Rise User
Someone from OH, Lewis Center just viewed Risk Analyst II at GoFundMe
Photo of the Rise User
Someone from OH, Lewis Center just viewed Senior Risk Analyst at GoFundMe
Photo of the Rise User
Someone from OH, Lewis Center just viewed Manager, Fraud Operations at Twilio
Y
Someone from OH, Lewis Center just viewed Fraud Manager at Yellow Social Interactive
Photo of the Rise User
Someone from OH, Lewis Center just viewed Senior Associate, Fraud Strategy and Analytics at Wealthsimple
Photo of the Rise User
Someone from OH, Lewis Center just viewed Consulting Manager Fraud Practice at Visa
Photo of the Rise User
Someone from OH, Mansfield just viewed 12 Hour Shift- Food Production Supervisor at Shearer's Foods
Photo of the Rise User
Someone from OH, Lewis Center just viewed Fraud Detection Specialist – Payment Detection (Hybrid) at Zopa
Photo of the Rise User
Someone from OH, Lewis Center just viewed Fraud Operations Specialist - Banking Operations (Hybrid) at Zopa
Photo of the Rise User
Someone from OH, Lewis Center just viewed Senior Third-Party Risk Analyst at Fenergo