Job details
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Customer Service Specialist
Join HomeCare.com, a leading platform connecting families with caregivers. Seeking enthusiastic team members for client success and product development.
Skills
- Excellent written and verbal communication skills
- Problem-solving and decision-making skills
- Empathy and understanding of customer needs
- Strong computer skills and ability to multitask
- Meticulous attention to detail
- Ability to prioritize tasks and stay organized
Responsibilities
- Responsible for day-to-day support and success of client relationships
- Provide consultative solutions and drive long-term value for clients
- Be a voice for clients in product development
- Help clients use products successfully
- Provide rapid-response support via phone, chat, and email
- Communicate with leadership to improve product functionality and resolve issues
- Discover and add services to meet client needs
Benefits
- Generous PTO
- 10 Holiday paid days off
- 401k with company match
- Company-sponsored insurance
- Professional development courses
- Company-provided laptop
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$52,000/yr - $52,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 10, 2024
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