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Customer Service Specialist image - Rise Careers
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Job details

Customer Service Specialist

Join HomeCare.com, a leading platform connecting families with caregivers. Seeking enthusiastic team members for client success and product development.

Skills

  • Excellent written and verbal communication skills
  • Problem-solving and decision-making skills
  • Empathy and understanding of customer needs
  • Strong computer skills and ability to multitask
  • Meticulous attention to detail
  • Ability to prioritize tasks and stay organized

Responsibilities

  • Responsible for day-to-day support and success of client relationships
  • Provide consultative solutions and drive long-term value for clients
  • Be a voice for clients in product development
  • Help clients use products successfully
  • Provide rapid-response support via phone, chat, and email
  • Communicate with leadership to improve product functionality and resolve issues
  • Discover and add services to meet client needs

Benefits

  • Generous PTO
  • 10 Holiday paid days off
  • 401k with company match
  • Company-sponsored insurance
  • Professional development courses
  • Company-provided laptop
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$52000 / YEARLY (est.)
min
max
$52000K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$52,000/yr - $52,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 10, 2024

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