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Sr Associate Salesforce Quality Assurance Engineer

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

About Go-To-Market Team:
The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus CPQ or equivalent, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others.

About the Role

The Sr Associate Quality Assurance Engineer will develop, modify, and execute software test plans, automated scripts, and programs for testing. This role involves debugging software products through systematic tests to ensure and maintain quality standards for Workday’s products. The Quality Assurance Engineer will also ensure that system tests are effectively completed, documented, and resolved.


Key Responsibilities

  • Design and implement automated and manual test cases for Salesforce applications and related systems.

  • Develop, maintain, and execute functional, regression, and integration test cases for Salesforce applications.

  • Create and run automation test scripts using tools such as Selenium, Playwright, Cypress, TOSCA, or Provar.

  • Conduct API testing using Postman, Swagger, or similar tools, validating request/response behavior across integrations.

  • Actively participate in Agile ceremonies, sprint planning, and story refinement, contributing QA insights early in the development cycle.

  • Document test plans, test cases, and test data sets, ensuring clear traceability to requirements.

  • Identify, log, and track defects, perform root cause analysis (RCA), and collaborate with cross-functional teams to revalidate fixes.

  • Support test optimization efforts through reusable components and automation improvements.

  • Provide input on story refinement and share QA insights during sprint ceremonies.

  • Apply test design techniques (including positive, negative, and edge case coverage) to improve overall quality outcomes.

  • Validate Salesforce workflows, custom objects, and system integrations across different environments.

  • Collaborate with developers and product teams to identify gaps, clarify requirements, and ensure robust test coverage.

About You

Basic Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field from a reputed university.

  • 3 - 5 years of experience in Software Quality Assurance, with a balance of both test automation and manual testing.

  • Hands-on experience working in an Agile environment, actively contributing to sprint planning and test-driven development.

  • Strong hands-on automation experience with programming skills.

Other Qualifications:

  • Experience with Selenium WebDriver and automation test suites at scale using tools like JUnit, Bamboo, Silk Test, Selenium, or Cypress.

  • Preferred certifications: TOSCA Certification (TA1 or equivalent) or Salesforce  Certification such as Administrator, Marketing Cloud Associate or Administrator, CPQ Specialist, Business Analyst, Platform App Builder.

  • Familiarity with XSLT, REST API, and Web Services.

  • Experience with end-to-end testing, including test planning, execution, UAT, and regression testing.

  • Strong communication skills with the ability to collaborate effectively across teams.

  • Self-motivated, enthusiastic, and curious, with a proactive approach to problem-solving and continuous learning.

  • Strong analytical and problem-solving skills with a keen eye for detail.



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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What You Should Know About Sr Associate Salesforce Quality Assurance Engineer, Workday

At Workday, we're all about creating a brighter workday, and our Sr Associate Salesforce Quality Assurance Engineer plays a vital role in this mission. If you've got a knack for ensuring software quality and a passion for Salesforce, then this opportunity in Pune, India, might just be your next adventure. You will be pivotal in developing, modifying, and executing software test plans, automated scripts, and programs as you help us maintain our high-quality standards. Collaborating with talented teams, you'll design and implement both manual and automated test cases to validate our Salesforce applications. But it doesn't stop there—your expertise will guide the creation of robust testing methodologies while actively participating in Agile ceremonies to contribute your QA insights early in the development cycle. At Workday, we believe that a healthy, employee-centric culture fuels success, so you'll be encouraged to bring your best self to work. Join us in driving exceptional outcomes for our customers and employees, and feel the energy and passion that makes Workday unique. With your 3-5 years of experience in software quality assurance, hands-on automation skills, and a collaborative spirit, you’ll thrive in an environment where your contributions matter. Let’s make a difference together at Workday!

Frequently Asked Questions (FAQs) for Sr Associate Salesforce Quality Assurance Engineer Role at Workday
What responsibilities does a Sr Associate Salesforce Quality Assurance Engineer have at Workday?

As a Sr Associate Salesforce Quality Assurance Engineer at Workday, you'll be tasked with designing and implementing both automated and manual test cases for Salesforce applications. You will develop and maintain test scripts, conduct API testing, and ensure all tests are effectively documented and resolved. This role involves collaborating with cross-functional teams and participating actively in Agile ceremonies to provide vital QA insights throughout the development cycle.

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What qualifications are necessary for the Sr Associate Salesforce Quality Assurance Engineer position at Workday?

For the Sr Associate Salesforce Quality Assurance Engineer role at Workday, a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field is required. Additionally, you should have 3-5 years of experience in Software Quality Assurance, encompassing both test automation and manual testing, as well as hands-on experience in an Agile environment.

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What testing tools do Sr Associate Salesforce Quality Assurance Engineers use at Workday?

Sr Associate Salesforce Quality Assurance Engineers at Workday frequently utilize a variety of testing tools. This includes using Selenium, Playwright, and Cypress for automation, as well as Postman and Swagger for API testing. Your proficiency with these tools will directly contribute to maintaining the quality standards of our Salesforce applications.

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How does Workday support the career growth of its Sr Associate Salesforce Quality Assurance Engineers?

Workday is committed to the professional growth and happiness of its employees, including Sr Associate Salesforce Quality Assurance Engineers. You'll have ample opportunities for continuous learning and development, with a culture that encourages collaboration and innovation. By participating in Agile teams and engaging in flexible work, you will be empowered to grow your skills and shape your career path within the company.

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What is the company culture like for Sr Associate Salesforce Quality Assurance Engineers at Workday?

The culture at Workday is vibrant and employee-centric, emphasizing happiness and collaboration. As a Sr Associate Salesforce Quality Assurance Engineer, you'll enjoy an environment that values contribution, promotes diversity, and supports work-life balance, particularly with our flexible work approach. You're encouraged to bring your authentic self to work, ensuring that your energy and passion can shine through.

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Common Interview Questions for Sr Associate Salesforce Quality Assurance Engineer
What experience do you have with automated testing tools?

When answering this question, highlight your hands-on experience with tools such as Selenium, Cypress, or Playwright. Discuss specific projects where you've implemented automated tests, detailing the processes you followed and the impact your testing had on product quality.

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Can you explain your experience in Agile software development?

Provide a thorough overview of your experience in Agile environments, emphasizing how you've contributed to sprint planning, story refinement, and iterative testing. Mention specific Agile methodologies you’ve worked with and how they helped you improve product delivery.

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How do you approach API testing and what tools do you use?

Discuss your philosophy on API testing and detail your experience with tools like Postman or Swagger. Explain how you validate API behavior and ensure request/response compatibility, providing examples where possible.

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What kind of documentation do you prepare in your testing processes?

Emphasize the importance of clear documentation in your testing processes. Talk about how you document test plans, test cases, and defects, and why you believe this is crucial for maintaining quality and traceability in software development.

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Describe a challenging bug you found and how you resolved it.

Share a specific example of a significant bug you discovered, detailing the root cause analysis process you followed. Explain how you collaborated with cross-functional teams to revalidate fixes and the ultimate outcome of your efforts.

Join Rise to see the full answer
What methodologies do you apply to ensure test coverage and quality?

Discuss the test design techniques you utilize, such as positive, negative, and edge case coverage. Explain how these methodologies contribute to overall product quality and detail any adaptations you’ve made for different projects.

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How do you keep up with the latest testing tools and technology?

Share your method for staying updated on the latest testing tools and trends, such as attending workshops, following relevant blogs, or participating in online forums. This shows your commitment to continuous learning in the field.

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What role do you play in enhancing automation within QA?

Describe your involvement in optimizing test automation processes, referencing specific projects where you've introduced reusable components or improved existing automation. Share the impact your contributions had on efficiency and testing outcomes.

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How do you handle tight deadlines or pressure while maintaining quality?

Illustrate your approach to managing pressure, focusing on prioritization, time management, and collaboration with colleagues. Refer to a particular instance where you successfully balanced quality assurance under tight deadlines.

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Why do you want to work with Workday as a Sr Associate Salesforce Quality Assurance Engineer?

Express your enthusiasm for Workday's culture, values, and commitment to innovation in the software industry. Highlight your desire to contribute to a unique team and how your skills align with the company's mission to create brighter workdays.

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Workday brings finance, HR, and planning into one system, making it possible for enterprises of all sizes to shed their disparate systems and build better businesses. We serve over 7,900 of the world’s largest companies, educational institutions, ...

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DATE POSTED
March 29, 2025

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