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IT Business Analyst

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IT Business Analyst

Location: Newark, NJ (Remote - Work From Home)

Are you ready to make a difference?
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

To support our recent growth in the northeast region we are currently seeking Technical Business Analyst in ICF’s energy efficiency portfolio from our Newark, NJ office. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.

What you will be doing:

Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Work with stakeholders of IT systems to define the system requirements and design approach
Develop an understanding of the client processes and procedures and assist with making improvements relative to technology 
Work with a team of senior technologists and to deliver solutions for clients
Support users through training, as well as provide one-on-one technical assistance

What we need you to have (minimum qualifications)

Master's Degree in (IT, Computer Science, Math, or related fields)
OR
Bachelor's degree in (IT, Computer Science, Math, or related fields)
AND
1+ years of experience in the development of standard system documentation, testing software, tracking issues and working with developers to ensure that requirements are being met
1+ years of experience in the development of standard documentation – requirements specifications, use cases, design specifications, test plans and test scripts and other supporting system documentation
Comprehensive knowledge and experience in MS Office products, such as Excel, Visio, and PowerPoint

What we would like you to have:

Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus
Demonstrated consulting experience
Strong customer service focus, project planning, and organizational skills
Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
Ability to work collaboratively and cohesively in a team environment
Experience with testing software, tracking issues and working with developers to ensure that requirements are being met
Experience with content management systems, including user roles, configuration, and content editing
Ability to write basic HTML, CSS scripts and code
ability to work in a fast-paced environment

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$66,730.00 - $113,440.00

New Jersey Remote Office (NJ99)

ICF Glassdoor Company Review

3.7

ICF DE&I Review

No rating

CEO of ICF

John Wasson

Approve of CEO

Average salary estimate

$90085 / YEARLY (est.)

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$66730K

$113440K

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What You Should Know About IT Business Analyst, ICF

Are you an aspiring IT Business Analyst looking to make an impact? Join ICF in Newark, New Jersey, where your skills can truly shine. At ICF, we tackle pressing global challenges with passion and expertise. As part of our energy efficiency portfolio, you'll support projects that drive real change in the utility sector, collaborating with subject matter experts to deliver technology that matters. You'll dive deep into the software development cycle, from requirements gathering to testing and delivery, ensuring our clients have effective energy tracking and reporting tools at their fingertips. Imagine working with a diverse team, developing insights to define system requirements, and improving client processes with cutting-edge technology. If you have a knack for comprehensive documentation, strong skills in MS Office, and a love for technology, this role is a perfect fit. Bonus points if you have experience in the utility or energy efficiency fields! With a focus on growth and collaboration, ICF is a place where you can thrive, getting one-on-one training and support to excel in your role. If you are ready to help shape the future of energy efficiency, we would love to hear from you!

Frequently Asked Questions (FAQs) for IT Business Analyst Role at ICF

What are the main responsibilities of an IT Business Analyst at ICF?

An IT Business Analyst at ICF plays a crucial role in supporting the software development cycle by managing system data and business intelligence. This involves working closely with stakeholders to define system requirements, assisting in the design and testing phases, and providing user support and training on energy efficiency tools.