Programme Manager

As a Programme Manager, your responsibilities will include leading cross-functional teams, managing the product lifecycle from ideation to launch, and ensuring alignment with business goals. You will oversee the operational aspects of digital insurance solutions and collaborate with both internal and external stakeholders while ensuring compliance with regulations and identifying any risks associated with product development.

To excel as a Programme Manager at our company, you should have a minimum of 5 years of project or program management experience in the insurance industry, with at least 3 years focused on InsurTech. You’ll also need strong leadership skills, a solid understanding of digital insurance technologies, and excellent written and verbal communication abilities.

The Programme Manager acts as the primary point of contact for the development and launch of digital insurance products. By fostering transparency and maintaining effective communication, you will be responsible for managing expectations and keeping all stakeholders, including insurers and technology partners, informed throughout the project lifecycle.

In the Programme Manager role, you will oversee the entire product lifecycle, from initial ideation and product vision definition to the execution of go-to-market strategies. This requires managing timelines, resources, and delivering the products on budget, ensuring they align with both user experiences and business needs.

A Programme Manager should have a strong understanding of digital insurance technologies that include online marketplaces, mobile applications, and API integrations. This technical expertise is critical in ensuring the operational success of digital distribution models and the seamless integration of these solutions with existing platforms.

In your response, highlight your past roles and how they relate specifically to InsurTech. Discuss any projects you managed, emphasizing successful outcomes and the strategies you employed to meet project goals.

Mention your process of gathering insights from stakeholders and market research to outline the product vision. Explain how you balance business objectives with user needs, possibly giving an example from your previous experience.

Discuss the importance of clear communication and collaboration. You could share specific examples of tools or frameworks you've utilized to manage team dynamics or conflicts effectively.

Talk about your methodology for integrating compliance checks throughout the project lifecycle. It could be helpful to reference your past experiences working alongside legal and regulatory teams to preemptively identify risks.

Reflect on a particular project, describing the challenge, your approach to problem-solving, and the outcome. Include what you learned from the experience and how it shaped your management style.

Share your approach to prioritization, which may involve frameworks like the Eisenhower Box or Agile methodologies. Giving context through a specific scenario can illustrate your strategic thinking.

Highlight your techniques for keeping stakeholders engaged and informed. You could talk about building relationships, setting up regular updates, or using specific tools to track sentiment and expectations.

Discuss the KPIs you track post-launch, such as user feedback, adoption rates, and financial performance, and explain how these metrics guide future product iterations.

Be prepared to share a concrete example that demonstrates your project management capabilities. Explain the tools you used, how you mitigated risks, and lessons learned that contributed to the project's success.

Express your passion for the InsurTech field and the importance of innovation in transforming customer experiences. Discuss how staying current with trends motivates you to push boundaries and drive impactful projects.