IT Business Analyst

As an IT Business Analyst at ICF, you will support the software development cycle, helping to define system requirements and support the delivery of energy efficiency tracking tools. Your role will also involve collaborating with stakeholders and providing technical assistance, ensuring that projects run smoothly and meet client needs.

To qualify for the IT Business Analyst position at ICF, you should have a master's degree in fields like IT or Computer Science, or a bachelor's degree with at least one year of related experience. Additionally, having experience in documentation development and knowledge of MS Office products is essential.

Yes! While not mandatory, experience in the energy or utility sectors is a plus for candidates applying to the IT Business Analyst role at ICF. Such experience can help you understand industry-specific challenges and effectively contribute to our projects.

In your role as an IT Business Analyst at ICF, you will frequently use MS Office products like Excel for data analysis, Visio for process mapping, and PowerPoint for presentations. Familiarity with content management systems, basic HTML, and CSS will also be beneficial.

At ICF, we are committed to your professional development. We provide various opportunities for training, collaboration with experienced professionals, and engagement in meaningful projects that help you enhance your skills and nurture your career growth.

When discussing the software development lifecycle, outline the phases such as requirement analysis, design, implementation, testing, and maintenance. Share your specific experiences in these areas, emphasizing your role in gathering requirements and ensuring that the final product meets client needs.

To prioritize effectively, I assess each project's impact and urgency, consult with stakeholders, and develop a timeline. It’s essential to remain flexible and communicate any changes promptly to your team and stakeholders.

I utilize various techniques such as interviews, surveys, and workshops to gather requirements effectively. I also emphasize the importance of active listening and asking clarifying questions to ensure complete understanding.

In my previous roles, I've developed various forms of technical documentation like requirements specifications and test plans. I focus on clarity and detail to ensure that all stakeholders can understand and act upon the documents.

I believe in maintaining clear communication with all stakeholders. When project scope changes, I assess the implications, update documentation, and ensure that the team understands their new responsibilities and timelines.

One challenging project involved tight deadlines and multiple stakeholders. I organized regular meetings to keep everyone updated, facilitated discussions to address concerns, and prioritized tasks to meet our goals successfully.

While I have worked on projects related to energy efficiency, I leverage that knowledge to approach IT projects critically and to understand the needs of our clients better. My experience aids in delivering practical solutions.

I focus on developing clear requirements and involve testing in every phase of the development cycle. Regular check-ins with the development team also help to address any issues early on, ensuring a high-quality final product.

Collaboration is crucial; I regularly work with a variety of teams, facilitating communication to understand different perspectives. This teamwork fosters innovative solutions and ensures that project goals align with client expectations.

I believe in a user-centric approach, first understanding the user's needs and the issues they face. I then guide them through solutions patiently and provide follow-up assistance when needed to ensure they feel supported.