JOB9227 Sr. Director Quality Engineering

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Sr. Director, Quality Engineering will be a key member of the Product Quality leadership team with broad responsibilities. The person in this position will provide leadership, technical and managerial mentoring across interdepartmental boundaries as relates to the development and manufacturing of high-quality, minimally invasive robotic surgical equipment.

This key leadership position manages and coordinates all activities related to Quality Engineering functions for a BU in Sunnyvale, CA.  Responsibilities that report to this role are NPI and Sustaining Quality Engineering functions.

Roles & Responsibilities:

• Manage the Quality Engineering leadership team across relevant Intuitive locations focused on providing high quality deliverables to the Design Control process and on-going operations, including but not limited to: Master Validation Plans, dFMEA, pFMEA, inspection plans, critical component evaluations, product and process validations, etc.
• Creates vision, strategy, and tactics which effectively integrates multidisciplinary groups enabling seamless execution and goal obtainment.
• Provide oversight, training, and direct review of the generation of quality documents and records related to implementation and/or compliance with medical regulations (i.e. CFR 820, ISO 13495, et al.)
• Establish, align, and monitor CIP/department goals with BU and site(s).
• Creates an environment that is inclusive and diverse allowing employees to be their authentic selves, while motivating them to produce their best work.
• Foster an inclusive culture built around diversity of thought, collaboration and teamwork across organizational and geographical boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the company.
• Build and inspire a highly motivated team by attracting, hiring, training, developing and retaining top Quality talent.
• Proactively manages quality assurance and compliance activities in order to produce the highest quality and reliability products.
• Facilitates and manages product / process escalations, including manufacturing and post market risk management escalations. 
• Create, monitor, and control the BU Quality Engineering budget.
• Monitor and facilitate effective work relationships with cross functional partners.
• Ensures the business unit routinely demonstrates compliance with all elements of the QMS.
• Ensures operator performance is measured and routinely monitored.
• Collaborates with the operations teams as well as other internal and external partners to ensure the strategy is executed to achieve significant and measurable results.
• Assures that manufacturing quality and performance data are comprehensively measured, trended, reported, and acted on in a timely manner to ensure compliance and support continuous improvement.
• Perform periodic audits to verify correct and consistent operations and act as SME for Quality Engineering during internal and external audit / inspection.
• Track recurring issues and escalate as needed to achieve root cause corrective action.
• Collect, monitor, and escalate product quality data and partner with the appropriate function to resolve problem parts, supplier, processes, etc. to closure.
• Develop, trend, and improve appropriate BU, product, and functional metrics.
• Develops strong and enduring relationships internally and externally through consistent use of sophisticated communications.
• Support other Quality and/or Regulatory efforts as required.

Skills, Experience, Education, & Training:

• Must be knowledgeable of design, production and process, risk management, and other relevant GMP processes.
• Must have prior experience acting as a SME for internal and external audit/inspection.
• Strong technical analytical skills including FMEA, statistical methods, Six Sigma technique, inspection sampling techniques, Geometric Dimensioning and Tolerance, etc.
• Must have a working knowledge of NCR, MRB, product holds, and other NC material control related activities.
• Experience in Medical Device industry and knowledge of Good Manufacturing Practices
• Working knowledge of quality tools:  measurement repeatability systems, process control tools (Statistical Process Control)
• In-depth knowledge of Lean / Six Sigma.
• Must be computer literate with experience using; Windows, Excel, Word, and database programs such as Tableau, Snowflake, Access, etc.
• Previous Medical Device manufacturing experience highly desirable
• Must be willing to relocate to Sunnyvale, CA

Required Education and Training

• Minimum BS in engineering sciences or equivalent, advanced degree in Engineering preferred.
• Minimum 16 years’ experience in medical Design, Quality, Manufacturing and/or Engineering.
• Minimum 8+ years management experience

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.