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Production Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of the Position

The Production Manager is accountable of managing production activities of a Value Stream to deliver products/ services that meet quality specifications, achieve, or exceed service level and cost targets while ensuring employees safety, complying with applicable regulations and company policies.

Under direct supervision works with the Sr. Production Manager or Director of Manufacturing to establish short-term strategies to assure meeting SIOP production goals as well as product/ process transfer, employee engagement, culture deployment, and continues improvement processes.

This role require partnership with local and corporate departments to ensure alignment and flawless plan execution. Asked to maintain an effective work model through the implementation and monitoring of process indicators in terms of Safety, Quality, Delivery, Cost, Staff and Productivity.

Essential Job Duties

  • Participate in Goals deployment process, measure production metrics (KPIs) to monitor performance and coordinates actions to ensure improvements.
  • Review production plan and coordinates manufacturing resources to ensure timely delivery of products and components, while be sure to comply with Quality System requirements
  • Interacts and works jointly with other departments to solve any restriction that may stop or slow down production, including material, personnel, equipment, and process issues.
  • Participate in planning budget and control expenses applicable to production area to comply or exceed department financial targets
    • Responsible for communicating business related issues or opportunities to next management level (Safety, People, Quality, Service and other)
    • Identifies and coordinates cost reduction projects including labor productivity, inventory optimization, material scrap and defects reduction, using Lean Manufacturing and Six Sigma tools to drive improvements on department KPIs
    • Monitor inventory and cyclical counts of raw material
    • Promote the implementation of Safe work conditions by performing /coordinating root cause analysis for safety hazards and/or security incidents or accidents
    • Promote the use of Personal Protective Equipment (PPE), Order and cleanliness (5S’s) and Health and Hygiene campaigns
      • Provides timely and effective help for new products introduction and existent process transferences
      • Validate Engineering Changes (ECO's)
      • Ensures to comply with quality system (QSR), Standards (ISO) and Environment, HS requirements, as well as all applicable company procedures and policies
      • Coordinate quality audits random to the production process
      • Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
      • Participate in the Health and Safety Commission, making tours to identify unsafe conditions
      • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
      • As part of the responsibilities includes perform interviews, hire, and train employees, plan, assign and manage workload to monitor their development plans (TAPs, OTPs), reward and discipline employees, manage conflicts
        • Partnership with Human Resource department to address personal related activities
          • Ensure that your staff complies with the training program certifications.
          • Ensure that corrective actions generated by quality notifications (VR's, PL's, NCR'S, DN's, EE's) are closed in accordance with the quality system.
          • Perform semiannual evaluation process (C.I.P and MERIT), giving feedback to supervisors
          • Foster respect and morals among the members of the work team in compliance with the company's code of conduct
          • Drive our Culture Strategy by fostering our mission, founding standards, individual and leadership expectations

Qualifications

Required Skills and Experience

  • BS in Engineering or Business Administration
  • 5+ years of experience in medical industry (Production, Engineering, Planning, Quality) preferable.
  • 3+ years of proven leadership as Production Supervisor, Superintendent, or people manager (Coaching and Talent Development)
  • Knowledge of the Quality System requirements such as ISO-13485 and MDSAP
  • Knowledge of the Environmental System requirements such as ISO-14001
  • Ability to identify opportunities for improvement through Continuous Improvement methodologies (Lean Sigma, Root Cause problem solving techniques)
  • Knowledge on Product, equipment validation (IQ, OQ, PQ)

Preferred Skills and Experience Training

  • Excellent oral and written skills in English and Spanish with the ability to do effective presentations for different organizational levels.
  • Green Belt / Black Belt Certified in Lean-Sigma is preferred
  • 2+ years of experience with Continuous Improvement Manufacturing Systems (Lean, Six Sigma, Kaizen, 5S, etc.), Project Management, Product Transfer / NPI
  • Medical Device external regulatory audit exposure (FDA, ISO, ANVISA, etc.)
  • Excellent leadership, engagement, and synergy skills.
  • Ability to manage complexity
  • Experience with ERP and planning systems (SAP, Agile, o9) preferred.
  • People development track record

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Average salary estimate

$90000 / YEARLY (est.)
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max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Manager, Intuitive

At Intuitive, we're on a mission to transform the world of healthcare through innovative robotic-assisted surgery, and we're looking for a talented Production Manager to join our team in Norcross, GA. As a Production Manager, you'll play a crucial role in overseeing production activities, ensuring that we deliver top-quality products and services while maintaining safety and compliance with industry regulations. Your responsibilities will include collaborating with the Senior Production Manager and other departments to drive continuous improvement and enhance our production processes. You'll have the opportunity to monitor and analyze key performance indicators, coordinate resources to ensure timely deliveries, and lead cost-reduction initiatives using Lean Manufacturing and Six Sigma methodologies. We're not just looking for someone to manage; we want someone who embodies our commitment to fostering an inclusive culture and driving our mission forward. With a background in engineering or business administration, you'll bring at least 5 years of experience in the medical industry and a passion for developing talent and engaging employees. At Intuitive, we believe that great ideas come from diverse perspectives, and we're excited to see how your unique experiences can contribute to our culture. If you're ready to take on big challenges and make a difference in healthcare, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Production Manager Role at Intuitive
What are the main responsibilities of a Production Manager at Intuitive?

As a Production Manager at Intuitive, your main responsibilities include managing production activities to meet quality specifications, achieving service level and cost targets, and ensuring employee safety. You'll collaborate with various departments for seamless execution of production plans, measure production metrics, and promote continuous improvement through Lean Manufacturing and Six Sigma methodologies.

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What qualifications are required for the Production Manager role at Intuitive?

To qualify for the Production Manager position at Intuitive, you should have a Bachelor’s degree in Engineering or Business Administration, alongside a minimum of 5 years of experience in the medical industry. Proven leadership skills with at least 3 years as a Production Supervisor are essential, as well as knowledge of quality system requirements like ISO-13485 and MDSAP.

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What skills are preferred for the Production Manager position at Intuitive?

Preferred skills for the Production Manager role at Intuitive include proficiency in Continuous Improvement methodologies (Lean, Six Sigma), strong leadership capabilities, and experience with ERP and planning systems such as SAP. Additionally, being bilingual in English and Spanish can enhance your effectiveness in communication within our diverse team.

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How does Intuitive ensure employee safety in the Production Manager role?

Employee safety is a top priority at Intuitive, and as a Production Manager, you will be responsible for implementing safe work conditions, performing root cause analyses for safety hazards, and promoting the use of Personal Protective Equipment (PPE). Engaging in the Health and Safety Commission and ensuring compliance with all safety regulations is part of your core responsibilities.

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What opportunities for growth are available for a Production Manager at Intuitive?

At Intuitive, we are committed to the long-term growth of our employees. As a Production Manager, you will have access to ongoing training and development programs, mentorship opportunities, and avenues to implement your ideas for continuous improvement. We encourage our team members to pursue projects and initiatives that align with our mission and personal career goals.

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Common Interview Questions for Production Manager
How do you prioritize tasks and manage time effectively as a Production Manager?

When managing tasks as a Production Manager, I prioritize by assessing the urgency and impact of each task on production goals. I utilize tools like Gantt charts or Kanban boards for visual tracking, and I maintain open communication with my team to understand bottlenecks, ensuring timely completion and efficient workflow.

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Can you describe your experience with Lean Manufacturing and how it applies to this role?

In my previous roles, I've effectively utilized Lean Manufacturing principles to identify inefficiencies and streamline operations. This involved conducting value stream mapping exercises and implementing 5S techniques. I believe these practices will be pivotal in driving improvements in production metrics at Intuitive.

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What strategies do you use to foster team engagement and employee development?

I believe in creating a culture of transparency and feedback. Regular one-on-ones allow me to understand individual strengths and career aspirations, leading to tailored development plans. Additionally, I encourage team collaboration on projects, which enhances engagement and promotes a shared sense of accomplishment.

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How do you handle conflicts within your team?

I approach conflicts with a focus on open dialogue and understanding differing perspectives. I facilitate discussions that allow team members to voice concerns while guiding them toward collaborative solutions. I believe resolving conflicts constructively enhances team dynamics and performance.

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What experience do you have with compliance and quality systems?

I have extensive experience navigating compliance and quality systems, especially with ISO standards like ISO-13485. In previous roles, I ensured adherence by conducting regular audits and fostering a culture of quality awareness within the team, which I look forward to bringing to Intuitive.

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How do you approach budget planning and cost management?

In managing budgets, I analyze historical data and project future needs while aligning them with production goals. I focus on identifying areas for cost reduction without compromising quality. Consistent monitoring and adjustment of expenses ensure we meet or exceed financial targets.

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What methods do you use to evaluate production performance?

I evaluate production performance by setting clear KPIs and regularly analyzing metrics such as efficiency rates, defects, and on-time delivery. I also establish reporting systems to provide real-time insights, which allows for quick adjustments and reinforces our commitment to continuous improvement.

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How would you communicate business-related issues to upper management?

I would convey issues to upper management through structured reporting and presentations that highlight the impact on production goals. Providing context, potential solutions, and soliciting feedback fosters accountability and paves the way for informed decision-making.

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Can you discuss a successful project where you implemented process improvements?

In my last position, I led a project to reduce scrap rates through a Kaizen event focused on identifying root causes. Engaging cross-functional teams allowed us to implement solutions that improved yield and efficiency, exemplifying how collaborative efforts can lead to significant operational enhancements.

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How do you stay current with industry trends and advancements?

I stay current by attending webinars, industry conferences, and networking with peers. I also subscribe to leading industry publications and follow thought leaders on social media to gain insights into innovations in medical device manufacturing and production management.

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Founded in 1995, Intuitive Surgical, Inc develops, manufactures and markets robotic technologies designed to improve clinical outcomes and help patients return more quickly to active and productive lives. The company is headquartered in Sunnyvale,...

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Full-time, on-site
DATE POSTED
April 20, 2025

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