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Associate Account Manager (Chennai, Remote)

Company Description

Jobs for Humanity is collaborating with TurnItIn to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: TurnItIn

Job Description

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

Is it your passion to improve the daily lives of our teachers and to enrich the educational journey  of our young people? Do you have a background in education and do you like to share your  experience and views with many other teachers and institutions? Have you thought of being a  thought leader or commercial evangelist? Then come and talk to us! 
 

We currently have a role open for a driven enthusiastic personality to share our innovative tools  with institutions within Higher Education, Govt & Research segments, along with professional  education providers. 

This exciting opportunity is to work within the South Asia market, home based in Chennai within our South Asia office. This position reports into Senior Manager, Sales (South Asia) 

Together with your line manager, you will be responsible for defining a successful approach to  your assigned segment by developing, and executing on, new business and renewal business  growth strategies, creating effective tactics and to create action plans to achieve your objectives. 

You are a convincing and captivating communicator. You interact with your prospects through  online meetings, email, online presentations and face to face at events/meetings where  applicable. You are comfortable working independently and you own your territory/segments but  you are in addition a strong team player and you work towards shared objectives. 

Responsibilities: 

  • Develop new business/renewal business strategic and tactical sales plans for  your assigned territory 
  • Execute on these plans to predictable and planned results. 
  • Effectively communicate the value proposition throughout the sales cycle through  demo’s, proposals and presentations. 
  • Market research; identifying targets, collating data and qualifying leads.
  • Work closely with marketing to plan sales campaigns, events and lead  generation activities. 
  • Management of sales data in the CRM system (SalesForce) & Gainsight.
  • Keep up to date with developments in the education market and contribute towards  the wider team strategy. 
  • Attend exhibitions/conferences as required. 
  • Manage your pipeline and ensure an accurate and complete forecast.

Qualifications
  • 3-5 years of successful SaaS sales or Education market experience is required
  • Bachelor's degree/Post Graduate or equivalent experience 
  • Fluency in English 
  • You must be an entrepreneurial and experienced sales person who thrives in a fast moving environment and understands how to build out a territory.
  • Must have a positive attitude, be a team player and an active ‘doer 
  • Convincing and captivating communicator. 
  • Pleasant and outgoing personality eager to reach out and build networks
  • Be able to travel for client meetings, events and roadshows when necessary across  the assigned territory where required. 
  • Highly self-motivated team player with the proven ability to work independently.
  • Practitioner of Solution Selling preferred. 
  • Experience of Salesforce preferred. 

Additional Information

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Remote First Culture
  • Health Care Coverage*
  • Education Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness or Home Office Reimbursement/*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Account Manager (Chennai, Remote), Jobs for Humanity

Are you a driven individual with a passion for education? Turnitin, a recognized innovator in the global education landscape for over 25 years, is seeking an enthusiastic Associate Account Manager to join our team in Chennai. This role is pivotal for fostering relationships with higher education institutions, government sectors, and research organizations, and it empowers you to share our groundbreaking educational tools widely. If you’ve got a background in education and a desire to impact the lives of teachers and students, you could be the perfect fit! In this remote-centric position, you’ll work closely with the Senior Manager, Sales (South Asia), crafting effective strategies for new and renewal business growth. Your daily tasks will include developing tailored sales plans that align with our mission, as well as leveraging your persuasive communication skills through various channels, including online meetings and presentations. At Turnitin, we pride ourselves on creating a diverse community where collaboration and shared goals reign supreme. Your territory will be your own to manage, yet you will also contribute to a unified team spirit. Join us in ensuring the integrity of global education while enjoying our supportive and flexible work environment. We would love to see how you can make a difference with us at Turnitin!

Frequently Asked Questions (FAQs) for Associate Account Manager (Chennai, Remote) Role at Jobs for Humanity
What are the primary responsibilities of an Associate Account Manager at Turnitin?

As an Associate Account Manager at Turnitin, your primary responsibilities include developing and executing strategic sales plans for your assigned territory, effectively communicating our products' value proposition throughout the sales cycle, conducting market research to identify targets, and collaborating closely with marketing for sales campaigns. You'll also be responsible for managing sales data in CRM systems like Salesforce.

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What qualifications are required for the Associate Account Manager position at Turnitin?

Candidates applying for the Associate Account Manager position at Turnitin should have 3-5 years of successful SaaS sales or experience in the education market. A Bachelor's degree or equivalent experience is necessary, alongside strong communication skills in English. An entrepreneurial mindset and experience with Salesforce are also preferred.

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How does Turnitin support its Associate Account Managers in achieving their goals?

At Turnitin, Associate Account Managers are backed by a strong team culture that promotes collaboration, as well as a comprehensive reward system focused on well-being and professional growth. The supportive remote-centric culture allows for flexibility in achieving sales targets while being part of a mission-driven organization dedicated to enhancing education.

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Is travel required for the Associate Account Manager role at Turnitin?

Yes, the Associate Account Manager role at Turnitin may require travel. This could include client meetings, events, and roadshows within your assigned territory when necessary. A willingness to travel enhances your ability to build relationships and effectively promote our innovative tools.

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What is the company culture like for Associate Account Managers at Turnitin?

The culture at Turnitin is diverse and inclusive, centered around integrity, action, and teamwork. Associate Account Managers will find themselves in an environment that encourages continuous learning, collaboration, and the pursuit of innovation, all while being supported by a robust Total Rewards package that emphasizes work-life balance.

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Common Interview Questions for Associate Account Manager (Chennai, Remote)
Can you explain your experience in developing sales strategies?

When discussing your experience with sales strategies, highlight specific instances where you successfully created and executed a strategic plan. Detail the research process, the implementation of tactics, and how you measured success, emphasizing your role in driving growth and achieving sales objectives.

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How do you handle objections during the sales process?

In answering this question, focus on your approach to understanding the customer's concerns. Explain your strategy for addressing objections by acknowledging them, providing clear value propositions, and demonstrating how Turnitin’s solutions can meet their needs effectively.

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What makes you a strong team player?

Provide examples that showcase your collaborative skills. Discuss times when you've worked effectively with colleagues, contributed to team objectives, and how you celebrate collective successes. Highlight your open communication style that fosters mutual respect within the team.

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Describe a successful sales initiative you led.

Detail a specific sales initiative that highlights your leadership and strategic thinking. Discuss the challenge, your approach, the implementation process, and the measurable outcomes, emphasizing any innovations you introduced that contributed to the success.

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How do you prioritize tasks in a fast-paced environment?

Explain your prioritization technique, such as using task management tools, setting clear deadlines, and focusing on high-impact projects. Share an example where your time management positively impacted your team's productivity or goal achievement.

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What strategies do you use for successful prospect engagement?

Discuss the various approaches for engaging prospects effectively. Highlight your research methods, personal outreach techniques, and how you tailor your communication based on the prospect profiles to build relationships and trust.

Join Rise to see the full answer
Can you give an example of how you used CRM software in your previous roles?

Share your experience using CRM software, such as Salesforce, to track sales activities, manage leads, and generate reports. Include specific examples of how you utilized data to inform your sales strategies and improve customer engagement.

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How do you stay updated with trends in the education market?

Express your commitment to staying informed by discussing valuable resources you follow, such as industry publications, webinars, and networking events. Describe how you apply this knowledge to enhance your sales strategies and better serve your clients.

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Why do you want to work for Turnitin?

Share your motivation for wanting to contribute to Turnitin's mission of improving education. Discuss how the company’s values align with yours and express excitement about the opportunity to be part of a diverse team that drives positive change.

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What do you believe is essential for successful solution selling?

In your answer, emphasize understanding customer needs, providing tailored solutions, and fostering long-term relationships. Highlight the importance of communication and the ability to adapt based on feedback throughout the sales cycle.

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DATE POSTED
January 6, 2025

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