People Analytics Consultant

As a People Analytics Consultant at Klaviyo, you'll be responsible for analyzing data from various channels to extract actionable insights about our employee experiences. You will conduct advanced analytics on quantitative data, collaborating with stakeholders to share and implement findings. Your role will involve designing innovative listening strategies, managing survey operations, and continuously improving data architecture and reporting practices.

To be considered for the People Analytics Consultant role at Klaviyo, candidates should have at least 6 years of experience in HR analytics and employee experience research. You'll need a solid foundation in mixed-methods research, analytical techniques, and familiarity with analytics platforms such as R or SQL. Strong communication skills and the ability to synthesize complex data into meaningful insights are also essential.

Klaviyo is committed to creating a culture that values diversity and inclusion. As a People Analytics Consultant, you'll find that our team actively works to ensure a supportive environment where different backgrounds and perspectives are celebrated. We encourage candidates from all walks of life to apply and aim to create a workplace where everyone feels welcomed and empowered.

The salary range for the People Analytics Consultant position at Klaviyo is between $128,000 and $192,000 depending on experience and qualifications. In addition, this role offers benefits such as medical, dental, and vision coverage, a 401(k), flexible paid time off, and a culture committed to professional growth and learning.

At Klaviyo, we pride ourselves on investing in our people’s growth. As a People Analytics Consultant, you’ll have access to various learning resources, mentorship programs, and a coaching service designed to empower you professionally. We believe that investing in your development is key to not only your success but the success of our organization as well.

When analyzing employee data, I start by identifying the key questions that need answering based on the organizational goals. I then gather relevant data from surveys, focus groups, and performance metrics. I use statistical methods to analyze this data, ensuring to look for patterns and correlations that can inform decision-making. This approach allows me to present clear and actionable insights to stakeholders.

Certainly! In my previous role, I analyzed employee engagement survey data which revealed areas of concern regarding work-life balance. By presenting these findings to management, we were able to implement flexible work hours, which ultimately led to a measurable increase in employee satisfaction and retention rates.

I have extensive experience combining qualitative and quantitative research methodologies. For instance, I have conducted focus groups along with quantitative surveys to gain a holistic view of employee sentiment, analyzing both statistical data and personal narratives to inform my recommendations.

I am proficient in several data analysis tools including R, SPSS, and Tableau. I have experience designing and managing complex surveys using these tools and translating the data visuals into compelling presentations that effectively communicate insights to leadership teams.

Data privacy is paramount in my work. I ensure compliance with all relevant regulations and company policies. This includes utilizing anonymization techniques when analyzing sensitive data and following strict protocols when handling survey responses to maintain confidentiality.

I rely on storytelling when communicating complex data to non-technical stakeholders. I translate technical terms into relatable concepts and use visuals such as charts and graphs to illustrate trends. I make sure to contextualize the data within the broader business implications, ensuring that insights are actionable.

When faced with conflicting data, I approach it by validating the consistency of data collection methods and ensuring the quality of the sources. I analyze the discrepancies further and engage with stakeholders to clarify context, ultimately synthesizing a more comprehensive understanding that addresses potential biases.

I have managed end-to-end employee survey projects where I collaborated with cross-functional teams to gather requirements, developed the survey instruments, and ensured effective communication throughout the process. Post-implementation, I analyzed results and presented insights to leadership, driving actions based on findings.

I actively follow industry publications and participate in webinars related to HR analytics. Networking with professionals in the field and attending workshops allows me to exchange ideas and stay current with new methodologies and technologies, ensuring our practices remain relevant.

I am drawn to Klaviyo’s mission of empowering people through data-driven insights. The company’s commitment to diversity and fostering a learning culture resonates with me. As a People Analytics Consultant, I see an opportunity to contribute significantly to enhancing employee experiences and ultimately supporting business success.