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Executive Assistant to the CCO & CRO

About Lendable

Lendable is on a mission to make consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are off to a strong start:

  • One of the UK’s newest unicorns with a team of just over 500 people

  • Among the fastest-growing tech companies in the UK

  • Profitable since 2017

  • Backed by top investors including Balderton Capital and Goldman Sachs

  • Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

  1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

  2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

  3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

The role in a nutshell

You will support our Chief Risk Officer and Chief Capital Officer of one of the world’s leading FinTech companies from our London HQ. This is a varied and dynamic role working in a fast-paced environment for a company that maintains a start-up ethos.

Based in Shoreditch, you will be joining a warm, welcoming, and supportive team who are all incredibly passionate about the brand and the journey they are on.

Our CRO & CCO are looking for a right hand who can provide support across all functions of the business, managingl administration and organisation, and assist with exciting projects. We are looking for someone with a proactive mindset who enjoys problem-solving independently and is able to work in a fast-paced environment.  

What you’ll be doing 

  • Complex diary management, scheduling meetings, and creating agendas

  • Detailed inbox management - act as the first point of contact responding to emails on behalf of the CRO & CCO, tracking progress with item,s and ensuring all correspondence is managed effectively 

  • Travel booking - manage end-to-end travel logistics, including flights, visas, and accommodation and creating detailed  itineraries

  • Provide thorough preparation for meetings and take accurate minutes to capture key discussions and action items 

  • Drafting reports and presentations

  • Undertaking various ad-hoc research projects 

  • Managing expenses and bank statements

  • Involvement in a variety of ongoing projects

  • Assist with arranging events, lunches, dinners, conferences and annual trips

Your Profile


You will be a proactive self-starter who is confident, resilient, impeccably organised and highly efficient in your work. Solution-focused, you will overcome all hurdles calmly and professionally to ensure that Lendable and personal life run smoothly at all times. First-class communication skills are essential for this role, you will be able to liaise at all levels and build rapport with the wider C-suite. Meticulous attention to detail is essential for this role.

Your Experience

  • A proactive and solution-focused mindset, anticipating needs and addressing challenges

  •  3-5  years experience as a PA/EA

  • Confident, resilient and adept at maintaining professional boundaries 

  • Highly organised, efficient and driven to excel in a fast-paced environment

  • Meticulous attention to detail, ensuring accuracy in all tasks 

  • Tech and G-suite savvy, with a strong aptitude for utilising digital tools 

  • Smart and analytical, capable of grasping complex concepts quickly  

  • Hardworking, ambitious, and eager to contribute to the success of a thriving company 

  • Excellent communication skills and the ability to provide context when needed

  • Able to prioritise effectively and manage conflicting priorities

A plus: 

  • Experience in financial services/Fintech  would be highly desirable

  • Ability to adapt to an ever- changing fast paced Fintech environment

  • Excellent checkable references 

Interview Process

We’re not a corporate so we try our best to get things moving as quickly as possible. For this role, we’d expect:

  • Stage 1 - Quick video call with our Talent team (30 mins)

  • Stage 2 - Final chat with our COO and CRO (45 mins each)

  • Stage 3 - Meet other team members of the C-suite

Life at Lendable

  • The opportunity to scale up one of the world’s most successful fintech companies.

  • Best-in-class compensation, including equity.

  • You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange ideas.

  • Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.

  • We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance

  • We're an equal-opportunity employer and are looking to make Lendable the most inclusive and open workspace in London

Check out our blog!

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant to the CCO & CRO, Lendable

Lendable is searching for a dynamic Executive Assistant to support our Chief Capital Officer (CCO) and Chief Risk Officer (CRO) at our vibrant London HQ. We’re on an exciting mission to revolutionize consumer finance and we need someone proactive, organized, and ready to take ownership from day one. You’ll thrive in our fast-paced environment that pulses with a start-up ethos, tackling challenges that come your way. Your responsibilities will span complex diary management, where you’ll become the backbone of our executives’ schedules, and detailed inbox management that ensures smooth communication flow. You'll coordinate travel arrangements, prepare for meetings, draft presentations, and dig into various exciting projects that contribute directly to our success. At Lendable, we value a solution-focused mindset; the right candidate will be a confident self-starter with 3-5 years of experience in a similar role, ready to make a significant impact. As part of our warm and dedicated team, you’ll find an atmosphere where good ideas thrive and everyone’s input matters. Working with cutting-edge technology and passionate people, you’ll love contributing to a company that is transforming the financial landscape. Join us in our mission to make consumer finance amazing and bring your organizational skills to the forefront at Lendable!

Frequently Asked Questions (FAQs) for Executive Assistant to the CCO & CRO Role at Lendable
What are the responsibilities of an Executive Assistant at Lendable?

As the Executive Assistant to the CCO and CRO at Lendable, you will be responsible for complex diary management, scheduling key meetings, handling detailed inbox management, and responding to emails on behalf of executives. Additionally, you will coordinate travel logistics, prepare meeting materials, draft reports and presentations, and undertake various ad-hoc projects that support our company’s goals.

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What qualifications are needed to be an Executive Assistant at Lendable?

To be a successful Executive Assistant at Lendable, candidates should have between 3-5 years of experience as a Personal Assistant/Executive Assistant. A proactive and solution-focused mindset is crucial, along with excellent organizational skills, meticulous attention to detail, and proficiency with technology and digital tools, particularly G-suite.

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What is the work environment like for an Executive Assistant at Lendable?

The work environment for an Executive Assistant at Lendable is fast-paced and energetic, reflecting our start-up ethos. You’ll be joining a friendly team in our Shoreditch office, where collaboration and problem-solving are emphasized. We also encourage flexibility with remote work options and a focus on employee well-being.

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How does Lendable support its Executive Assistants' career growth?

At Lendable, we support our Executive Assistants' career growth through continuous learning opportunities and valuable exposure to various projects across the business. You’ll be positioned to take ownership of critical functions, allowing you to develop your skill set while contributing to the broader objectives of the company.

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What makes Lendable a top choice for Executive Assistants?

Lendable stands out as a top choice for Executive Assistants due to our commitment to innovation in the fintech space and a culture that values every team member's input. With competitive compensation, benefits that promote well-being, and the opportunity to work at one of the UK's newest unicorns, this role is ideal for someone looking to develop their career within a dynamic and supportive environment.

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Common Interview Questions for Executive Assistant to the CCO & CRO
Can you describe your experience in complex diary management?

In answering this question, detail the methods you utilized to keep executives organized, such as prioritizing appointments and implementing scheduling tools. Share specific examples of how you effectively managed conflicting priorities and ensured optimal time efficiency.

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How do you handle high-pressure situations or tight deadlines?

Highlight your organizational strategies, such as maintaining a detailed to-do list or utilizing project management software. Provide an example of a high-pressure situation you've successfully navigated, emphasizing your ability to remain calm and focused under pressure.

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What tools or software are you proficient in as an Executive Assistant?

Discuss your experience with tools like G-suite, calendar management software, and communication platforms. Mention how these tools help you manage your daily tasks efficiently and enhance communication with the C-suite.

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Can you discuss a time when you anticipated the needs of your executive?

Share a situation where your foresight and organizational skills led to a successful outcome. Explain how your proactive nature helped prevent potential issues or improved workflows.

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How do you ensure confidentiality in your role?

Emphasize your understanding of the importance of confidentiality and share strategies you've used to safeguard sensitive information, such as password management systems and secure communication methods.

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Describe your process for preparing for meetings.

Explain your method for gathering necessary materials and information prior to meetings, ensuring all attendees are informed. Discuss any templates or systems you use to track action items effectively post-meeting.

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What do you know about Lendable and our mission?

Prepare to discuss Lendable's goals and accomplishments, highlighting your understanding of the fintech industry and the company’s dedication to consumer finance innovation. This shows your interest and alignment with the company values.

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How do you manage and prioritize multiple requests from different executives?

Talk about your prioritization technique, whether it's based on urgency, the impact on business operations, or aligning with the executives' priorities. Provide an example of how you effectively balanced competing demands.

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What skills do you think are essential for an Executive Assistant in a fintech company?

Discuss the importance of adaptability, technology proficiency, excellent communication skills, and attention to detail. Tailor your answer to reflect the fast-paced, ever-evolving nature of the fintech industry.

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How do you handle constructive feedback?

Express your openness to feedback as a tool for growth. Share an example of a time when feedback helped you improve in your role and how you implemented changes based on that feedback.

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Founded in 2014, Lendable offers loans to consumers by matching them with investors. It aims to make loan applications easier and quicker by using technology to automate credit decisions and give borrowers instant, personalized interest rates. Len...

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Full-time, hybrid
DATE POSTED
April 6, 2025

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