Job details

Account Development Representative

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We are looking for an Account Development Representative to work in our small-scale optimization team, helping us achieve high level business insight - as well as accelerating our ability to automate key components.

This role is integral in building and maintaining strong, trust-based relationships with business partners across the organization. You will align people, processes, and systems throughout the Digital Marketing and Customer Success ecosystem. The ideal candidate should be proficient in collecting customer information and answering customer questions.

What you will own:

Maintain a self-starter attitude while executing outreach strategies for new lead generation methods
Support senior sales teams and sales representatives on outbound strategies and lead generating efforts
Monitor and attend meetings with prospects while handling the introductions and follow-up with the sales representatives
Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting
Maintains customer records by updating account information.
Identifying customer needs and taking proactive steps to maintain positive experiences.
Responding to customer queries in a timely and effective manner.
Work with Sales and Operations on processes and procedures
Respond to all business owners in a timely manner
Provide accurate, valid and complete information
Keep records of customer interactions, process customer accounts and file documents
Go the extra mile to engage customers

What you'll need to be successful:

Exceptional communication skills, both written and oral
Have a strong work ethic and are eager to learn and make new connections with prospects
Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
You love closing deals using complex market research and focusing on continued learning and improvement
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Ability to multitask, prioritize, and manage time effectively
Ability to handle high volume of outbound calls

Pay Range:

$20/hr + OTE

Benefits

Be part of a high-performing, collaborative team, and have fun at work each day
Competitive pay
A full suite of traditional benefits
PTO (Paid Time-off)
401(k) with company match
Company-contributed HSA
Onsite gym and standing desks
Wellness program
Discounted cellular plans
Company-contributed travel benefit

Get to know Lendio:

Lendio is the nation’s leading small business financial solutions provider, with a mission to help small businesses survive and thrive. With its diverse network of lenders, Lendio enables small business owners to apply for multiple business financing options with a single application. In addition to creating access to small business capital, Lendio offers time-saving financial SaaS products that are designed to streamline business operations.

Lendio is a mission-driven organization striving to provide equal access to capital to underserved communities and America’s smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund, in partnership with KIVA–provides a microloan to low-income entrepreneurs around the world, continuously re-investing the fund.

Lendio is an equal opportunity employer committed to diversity and inclusion. We welcome anyone who wants to help small businesses survive and thrive and aligns with our core values, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

Average salary estimate

$46800 / YEARLY (est.)

min

max

$41600K

$52000K

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What You Should Know About Account Development Representative, Lendio

Are you ready to jumpstart your career as an Account Development Representative with Lendio in our vibrant Lehi, UT headquarters? In this role, you’ll be part of our dynamic small-scale optimization team, diving into the heart of business insights while helping to automate key components of our operations. Your primary mission will be to forge and nurture meaningful relationships with business partners across various departments, ensuring a seamless collaboration within our Digital Marketing and Customer Success landscapes. You’ll take charge of your own outreach strategies to generate leads and support our talented senior sales teams in their outbound initiatives. Being the first point of contact for prospective businesses, you'll play a pivotal role in identifying their needs and facilitating a positive experience. This position calls for an exceptional communicator with a problem-solving mindset who thrives in a competitive atmosphere. You'll be continually engaged with customers, providing timely responses to their inquiries and keeping meticulous records of interactions. If you are someone who loves to stay organized, manage multiple tasks, and embrace a proactive approach to your work, you will flourish here at Lendio. Plus, enjoy a competitive pay structure alongside a suite of benefits while being part of a high-performing, fun-loving team dedicated to helping small businesses thrive. Come join us and make a real difference in the world of finance!

Frequently Asked Questions (FAQs) for Account Development Representative Role at Lendio

What are the main responsibilities of an Account Development Representative at Lendio?

As an Account Development Representative at Lendio, your primary responsibilities include executing outreach strategies for new lead generation, supporting senior sales teams, and maintaining relationships with prospects. You'll handle introductions and follow-ups, update customer records, and work closely with sales and operations to ensure seamless processes. Your role will be integral in identifying customer needs and ensuring their experiences remain positive.