RN Case Manager

As an RN Case Manager at Southern Tennessee Regional Health System, your primary responsibilities include monitoring and managing patient care for optimal outcomes and patient satisfaction. You're expected to consult regularly with nursing staff and multidisciplinary teams to assess patients' statuses, manage admissions, length of stay, transfers, and discharges. Additionally, you will actively participate in discharge planning, provide education and resource referrals to patients, and perform chart reviews to identify potential issues affecting service delivery and compliance.

To be considered for the RN Case Manager position at Southern Tennessee Regional Health System, you must hold at least an Associate's degree in nursing. Additionally, you need to be a Registered Nurse licensed by the State of Tennessee or licensed by a Compact state with an application for Tennessee licensing already submitted. Critical thinking skills, decisive judgment, and the ability to work independently are essential for success in this role.

Yes! Southern Tennessee Regional Health System offers an attractive $10,000 sign-on bonus for well-qualified applicants applying for the RN Case Manager position. This bonus reflects our commitment to bringing talented healthcare professionals into our community, enhancing the quality of care we provide.

As an RN Case Manager in Tennessee at Southern Tennessee Regional Health System, you can expect a supportive work environment focused on teamwork and collaboration. Our Case Management team closely interacts with multidisciplinary teams, ensuring that patient-centric care is at the forefront of our mission. The beautiful community of Winchester offers a balance of small-town charm and access to recreational activities, making it an excellent place to work and live.

Southern Tennessee Regional Health System values the ongoing professional development of its staff, including RN Case Managers. You will have opportunities to participate in in-service training, staff meetings, and various projects and committees. We encourage continual learning and improvement, ensuring our nurses stay up-to-date with best practices and enhance their skills.

The most important aspect of case management, especially as an RN Case Manager, is ensuring continuity of care for patients. This includes effective communication between care teams and patients, managing resources wisely, and advocating for each patient’s unique needs to promote optimal health outcomes.

I prioritize tasks by assessing the urgency and complexity of each patient's needs. Utilizing a systematic approach, I first address critical situations or high-risk patients, then focus on routine tasks while ensuring all patients receive appropriate care and timely follow-ups.

In a previous role, a patient expressed dissatisfaction with their care plan. I listened attentively, acknowledged their concerns, and facilitated a meeting with the provider to discuss the patient’s perspective. This collaborative approach not only resolved the issue but also reinforced trust and communication between the patient and the healthcare team.

My approach to discharge planning includes early assessment of the patient’s needs and coordinating with interdisciplinary teams. I ensure that patients understand their care instructions, follow-up appointments, and available community resources, to support their health after leaving the hospital.

In stressful situations, I remain calm and focused. I rely on my training and experience while utilizing effective time management strategies. Taking a proactive approach, I ensure I communicate with my team and seek support when needed to ensure that patient care remains my top priority.

Certainly! I once encountered a patient with complex medical needs where the standard discharge plan would not suffice. By analyzing their situation critically, I collaborated with various specialists, resulting in a personalized care plan that addressed all aspects of their health, improving the patient's overall outcome.

To enhance patient and family satisfaction, I prioritize open communication, actively listen to their concerns, and involve them in care decisions. Ensuring they have a clear understanding of their treatment plan fosters trust and satisfaction throughout their healthcare journey.

I stay updated with the latest practices in case management through continuous education programs, attending conferences, and staying active in professional nursing organizations. Networking with peers and engaging with online resources also keeps me informed about changes and advancements in the field.

Teamwork is vital as an RN Case Manager. Collaboration with nursing staff, physicians, and other health professionals ensures that care plans are comprehensive and patient-centered. By working together, we enhance the quality of care and address various aspects of a patient's needs more effectively.

I am drawn to Southern Tennessee Regional Health System because of its commitment to quality patient care and community involvement. The opportunity to work in a collaborative environment, supported by a strong team, aligns with my passion for making a difference in patients' lives and my goal to contribute positively to the healthcare community.