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Associate Account Director (German) - Talent Solutions - job 1 of 2

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin, Ireland.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.  

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.  

We are looking for an Associate Account Director to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn’s talent and learning products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn’s solutions best meet the clients’ needs.  

Responsibilities:  

  • Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship  
  • Own, drive and manage the renewal process for a high volume of customers  
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure  
  • Provide executive management with complete visibility to renewals and solicit executive involvement as required  
  • Communicate risk clearly and take the lead in developing resolution strategies  
  • Accurately maintain a quarterly forecast of renewals in your territory

Qualifications

Basic Qualifications:

  • Fluency in both German and English 
  • 1+ year(s) of experience in sales or account management with a focus on negotiating contracts  
     

Preferred Qualifications:  

  • Experience with recruiting/HR software, SaaS opportunities and Salesforce.com  
  • Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)  
  • Strong understanding of the talent acquisition/staffing agency industry  
  • Solid negotiation skills that allow for value-based contract negotiations at the senior level  
  • Excellent communication and project, time and customer management skills  
  • Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment 
     

Suggested Skills:  

  • Negotiation 
  • Communication 
  • Customer Management 
  • Time Management

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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What You Should Know About Associate Account Director (German) - Talent Solutions, LinkedIn

At LinkedIn, we are on the lookout for an enthusiastic Associate Account Director (German) to join our Talent Solutions team in Dublin, Ireland. This is an exciting opportunity to work within the world’s largest professional network, where you’ll be helping corporate clients in the SMB market maximize their relationship with our state-of-the-art talent and learning products. You’ll have the chance to engage with a portfolio of accounts, ensuring that clients are not only renewing their contracts but are also receiving the immense value they expect from LinkedIn. The role allows for a hybrid work arrangement, providing the flexibility to work from home while also enjoying the collaboration that comes from being in our vibrant office. You will take charge of the renewal process, identify customers' needs, and manage the relationship with them to navigate any potential roadblocks. Communication and negotiation are crucial, as you will be driving renewals and ensuring all parties are aligned. At LinkedIn, we pride ourselves on a culture of care and inclusion, so you can expect to be part of a supportive team that values collaborative success. Join us in transforming the way the world works and discover your own career passion and purpose along the way.

Frequently Asked Questions (FAQs) for Associate Account Director (German) - Talent Solutions Role at LinkedIn
What are the responsibilities of an Associate Account Director (German) at LinkedIn?

As an Associate Account Director (German) at LinkedIn, your primary responsibilities include managing contract renewals for a portfolio of clients in the SMB market, engaging clients with LinkedIn's talent and learning products, driving the renewal process to on-time closure, and addressing any challenges that might arise during negotiations. You'll be ensuring that the clients' investments in our solutions effectively meet their needs, while also providing regular updates to executive management about the renewal status.

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What qualifications do I need for the Associate Account Director (German) role at LinkedIn?

To qualify for the Associate Account Director (German) role at LinkedIn, candidates should have fluency in both German and English, and at least 1 year of experience in sales or account management, particularly in negotiating contracts. Preferred qualifications include familiarity with recruiting or HR software, strong negotiation skills, and an understanding of the staffing agency industry. Proficiency in Microsoft Office applications is also highly regarded.

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Is there a hybrid work option for the Associate Account Director (German) position at LinkedIn?

Yes! The Associate Account Director (German) position at LinkedIn offers a hybrid work model, allowing you to choose whether to work from home or commute to the Dublin office. This flexibility helps you manage your work-life balance while still benefiting from in-person collaboration when it’s needed.

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What skills are essential for success as an Associate Account Director (German) at LinkedIn?

Success in the Associate Account Director (German) role at LinkedIn requires a strong suite of skills including excellent negotiation abilities, top-notch communication skills, project management expertise, and effective customer management. You’ll also need to be organized, proactive in managing your time, and capable of building solid relationships with clients to ensure their ongoing success with LinkedIn’s products.

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What opportunities for career growth exist for an Associate Account Director (German) at LinkedIn?

LinkedIn is committed to employee growth and development; as an Associate Account Director (German), you will have numerous opportunities to learn and advance within the company. Through mentorship programs, training on advanced sales techniques, and exposure to senior leadership, you’re positioned to take your career to the next level in the fast-paced world of talent solutions.

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Common Interview Questions for Associate Account Director (German) - Talent Solutions
Can you describe your experience in managing client relationships?

In answering this question, highlight specific experiences where you managed client relationships effectively. Discuss how you approached communication, problem-solving, and the strategies you used to ensure client satisfaction and retention.

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How do you handle contract negotiations?

Describe your negotiation style and provide examples of successful negotiations. Emphasize your approach to understanding client needs, finding common ground, and ultimately achieving a win-win agreement.

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What strategies do you use to manage your time effectively?

Discuss your time management techniques, such as prioritizing tasks, using tools for organization, and setting deadlines. Give an example of a time when good time management led to the successful completion of a project.

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How would you engage a client who is at risk of not renewing their contract?

Share your approach to handling at-risk clients, including assessing their concerns, providing solutions tailored to their needs, and actively working to strengthen the relationship to drive a successful renewal.

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What methods do you use to forecast renewals and manage pipeline?

In your answer, specify the tools or methodologies you utilize to track renewals and manage your pipeline effectively. Provide an example of how accurate forecasting influenced your decision-making.

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What do you know about LinkedIn’s talent solutions?

Research LinkedIn’s talent solutions and articulate how they serve clients in the SMB market. Highlight their unique features and benefits, and discuss why you’re excited to work with these products.

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How do you ensure alignment between client goals and the products offered by LinkedIn?

Discuss your process for understanding client objectives and how you align them with the features of LinkedIn’s solutions. Provide an example of a situation where your intervention led to heightened product engagement.

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What steps do you take to stay informed about industry trends?

Describe your methods for staying up-to-date with trends, such as attending webinars, reading industry publications, or networking with professionals. Provide examples of how this knowledge influenced your work.

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How do you deal with conflicting priorities from multiple clients?

Illustrate your conflict management strategy by sharing a time when you successfully navigated competing priorities. Highlight your ability to communicate transparently and manage expectations.

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Why do you want to work at LinkedIn as an Associate Account Director?

In answering this question, express your passion for connecting individuals with opportunities and how LinkedIn’s commitment to professional development resonates with your career goals. Share specific aspects of LinkedIn’s culture or mission that attract you.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
December 7, 2024

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