JOB TEMPLATE Tech

As a Backend Engineer at LivePerson, your primary responsibilities will involve leveraging your Java expertise to enhance existing features and maintain platform stability. You will work on implementing RESTful APIs, troubleshoot production issues, and improve technical documentation while collaborating with global teams to deliver high-quality solutions.

To be a successful candidate for the Backend Engineer position at LivePerson, you should have at least 5 years of core Java experience, familiarity with Spring Boot and Node.js, and a strong understanding of microservices architecture. Additionally, experience with Kubernetes, GCP, and Gitlab is required, along with excellent communication skills.

At LivePerson, our Backend Engineers are part of a collaborative and diverse team that spans across multiple countries, including Bulgaria, Israel, Germany, and the US. This global structure allows for a rich exchange of ideas and best practices, enhancing your professional growth as you work closely with cross-functional teams.

LivePerson offers a comprehensive benefits package for Backend Engineers, including medical, dental, and vision insurance, generous paid time off, tuition reimbursement, and access to professional development resources. We believe in supporting our employees' well-being and providing an inclusive work environment.

As part of our 'You Build It, You Run It' philosophy, Backend Engineers at LivePerson participate in a paid on-call support rotation approximately every 5 to 6 weeks. This ensures that you are directly involved in maintaining the services you develop, fostering a sense of ownership and accountability.

When answering this question, emphasize your practical experience in designing and implementing microservices. Discuss specific projects where you used microservices to improve scalability and flexibility, and explain how you handle inter-service communication and data management.

In your response, outline the problem you faced, describe the investigation process, and detail the solutions you implemented. Highlight any metrics or feedback that demonstrate the effectiveness of your improvements, showing how you value quality and performance in your work.

Discuss your systematic approach to debugging, including identifying the problem, gathering logs, and using monitoring tools. Illustrate with a specific example where you successfully diagnosed and resolved a production issue, emphasizing your analytical skills and patience.

Express your enthusiasm for agile methodologies. Share specific experiences where you thrived in an agile setting, whether through daily stand-ups or sprint planning, and how you believe this approach improves team collaboration and project success.

When answering this, explain your process for prioritizing tasks based on urgency and impact. Provide an example of a hectic period where you successfully managed competing deadlines, showcasing your organizational and time-management skills.

Detail your hands-on experience with RESTful APIs, including any frameworks you've worked with. Explain how you've approached API design to ensure it's intuitive and effective for frontend developers, possibly mentioning tools or best practices you've adopted.

Choose a relevant technical challenge that you've encountered and outline how you approached it. Be sure to explain the problem-solving process, any collaboration needed, and the final outcome, emphasizing your resourcefulness and resilience.

Share how you actively keep learning through online courses, tech blogs, webinars, or community meetups. Mention any recent technologies or trends you've explored that could be relevant to the Backend Engineer role at LivePerson.

Discuss your proficiency with tools like Git and GitLab, explaining how you utilize these for version control, collaboration, and tracking changes in your code. Highlight any specific workflows or practices you follow to ensure smooth development.

When answering this question, connect your personal values and career goals to LivePerson's mission and culture. Talk about how the company's focus on innovation, diversity, and customer-centric solutions aligns with your desire to contribute meaningfully to impactful projects.