Starbucks Supervisor, Downey Stonewood Center - Full Time

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards.

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

• Follows and ensure team follows Food Division Standards and Best Practices
• Responsible for daily operations
• Accountable for sales, expenses, and bottom-line profits
• Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
• Follows Starbucks merchandising, product presentations and signing standards
• Monitor food quality by completing Starbucks checklists
• Demonstrate a positive role model for Starbucks Simply Service Steps and Magic Selling
• Support a strong working relationship with store management
• Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
• Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
• Perform other duties as needed
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who you are

• High School Diploma or equivalent required
• 1-2 years related experience
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical requirements you will perform

• Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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