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Deployment Consultant (Restaurant Operations)

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

A career at McDonald’s is an opportunity to be the best at what you do in an environment where you are valued and respected. We are committed to creating a workplace where employees are rewarded and recognized for their contribution and supported by meaningful growth opportunities. We believe the best people in the world work right here.

We have an exciting opportunity for a Deployment Consultant (Restaurant Operations) to join the team and support the Dallas Field Office, specifically within the Houston business unit/market with the ideal candidate living within driving distance of the business unit. 

This position will be responsible for executing the implementation plan for restaurant operations, products or process improvements. Assist in the design and development on the road map of deployment across multiple areas. Looking for an individual that is a self-starter and able to manage multiple projects at one time.

Principle responsibilities include but are not limited to:

  • Assist in modification of support procedures for deployment of operations initiatives
  • Participate in testing and validation of the feasibility of rollout of new or improved restaurant initiatives to restaurants
  • Collaborate with other cross-functional teams to incorporate the recommendations
  • Develop and manage project plans, milestones and resources
  • Implement multiple deployment projects and manage/ participate in large projects
  • Set milestones and communicate the timelines to other teams/ members
  • Ensure alignment of cross-functional stakeholders and that other functions and departments are on-board
  • Manage and resolve project issues; Respond to project related queries
  • Follow-up with other functions for deliverables and milestones
  • Conduct post project analysis

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $87,050 – $108,810 per year  
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

  • High School diploma or equivalent is required; bachelor's degree in preferred.
  • Restaurant operations deployment experience is required.
  • Excellent written and verbal communication skills are required.
  • Previous McDonald’s experience is highly preferred.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Average salary estimate

$97930 / YEARLY (est.)
min
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$87050K
$108810K

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What You Should Know About Deployment Consultant (Restaurant Operations), McDonald's Corporation

Join McDonald's as a Deployment Consultant (Restaurant Operations) in Houston, TX, and be part of a team that's dedicated to creating positive impact every day! At McDonald's, we continue to thrive with our ambitious growth strategy, focusing on our customers and their needs. In this role, you'll be steering the implementation of plans for restaurant operations, product enhancements, and process improvements across our bustling business unit. You'll collaborate with various cross-functional teams and help design a comprehensive roadmap for deployment, ensuring that all stakeholders are aligned and informed. This exciting position calls for a self-starter who can juggle multiple projects, participating in all aspects from analysis and testing to project management and communication. If you have experience in restaurant operations deployment, excellent communication skills, and a passion for teamwork, we'd love to see you succeed with us. Not to mention, McDonald's offers a fantastic range of benefits, from health coverage and a 401(k) plan to flexible working arrangements and educational assistance. We value our employees and strive to support their professional growth and personal well-being. Think you’ve got what it takes to make a difference? Come join a company that has been a leader in the industry for nearly 70 years!

Frequently Asked Questions (FAQs) for Deployment Consultant (Restaurant Operations) Role at McDonald's Corporation
What responsibilities does a Deployment Consultant (Restaurant Operations) at McDonald's have?

As a Deployment Consultant (Restaurant Operations) at McDonald's, your primary responsibilities include executing implementation plans for restaurant operations, overseeing product enhancements, and facilitating process improvements. You will collaborate with different teams for project planning, testing new initiatives in the field, and ensuring that timelines and milestones are communicated clearly. This role is pivotal in driving our operational excellence across the Houston market.

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What qualifications are needed to become a Deployment Consultant (Restaurant Operations) at McDonald's?

To qualify for the Deployment Consultant (Restaurant Operations) position at McDonald's, you need a high school diploma or equivalent, though a bachelor's degree is preferred. Experience in restaurant operations deployment is essential, along with excellent communication skills. Previous experience at McDonald's is highly favored, as it equips you with an understanding of our unique operational priorities.

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What benefits does McDonald's offer to Deployment Consultants (Restaurant Operations)?

McDonald's offers an attractive benefits package for Deployment Consultants (Restaurant Operations) that includes comprehensive health and welfare benefits, a 401(k) plan, and educational assistance programs. Additionally, you'll enjoy flexible work arrangements, paid time off, and opportunities for performance-related bonuses. Our commitment to employee welfare is reflected in various support programs for work-life balance.

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What does the job market look like for Deployment Consultants (Restaurant Operations) at McDonald's?

The job market for Deployment Consultants (Restaurant Operations) at McDonald's remains strong as the company continues to grow and innovate. With over 70 million customers served daily and a presence in more than 100 countries, there is a consistent need for skilled professionals to implement operational changes effectively. McDonald's commitment to employee development and satisfaction means this role is a reliable and rewarding career choice.

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How does McDonald's support the career growth of a Deployment Consultant (Restaurant Operations)?

At McDonald's, career growth for Deployment Consultants (Restaurant Operations) is supported through various means. Employees are encouraged to advance their skills and knowledge through formal training programs, tuition assistance, and the opportunity to work on diverse projects. With a culture that values inclusivity and recognition, you can expect meaningful growth opportunities that align with your career aspirations.

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Common Interview Questions for Deployment Consultant (Restaurant Operations)
Can you explain your experience with restaurant operations deployment?

When answering this question, be specific about your past roles, projects, and the outcomes you achieved. Discuss how you coordinated with various teams to implement initiatives smoothly, share any metrics that demonstrate your success, and highlight your understanding of operational challenges.

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How do you handle multiple projects simultaneously as a Deployment Consultant?

Emphasize your organizational skills, such as using project management tools to track milestones and deadlines. Discuss how you prioritize tasks based on urgency and impact, and share examples of how you've accomplished this in previous roles.

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What strategies do you use to communicate with cross-functional teams?

Communication is key in this role. Describe the techniques you employ to ensure clarity and engagement, like regular updates, collaborative meetings, and using shared digital platforms. Provide examples of how effective communication led to successful project outcomes.

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Can you detail a challenging situation you faced in previous deployment projects?

Choose a specific example and explain the challenge, your approach to resolving it, and the results. Highlight your problem-solving skills and how your actions benefited your team or the project as a whole.

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How do you measure the success of a deployment initiative?

Discuss the key performance indicators (KPIs) you would track to assess the success of deployment initiatives, such as efficiency improvements, team engagement levels, or customer feedback. Stress the importance of post-project analysis for ongoing improvement.

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Describe a time when you had to align stakeholders on a project.

Share a past experience where you successfully brought together different stakeholders with competing priorities. Emphasize the importance of listening, understanding their perspectives, and finding common ground to foster collaboration.

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What role does training play in implementing new restaurant initiatives?

Training is critical for ensuring that staff can effectively implement new initiatives. Describe your approach to developing training programs and how you assess their effectiveness post-implementation. Share any specific examples of successful training experiences.

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How do you stay updated with industry trends relevant to restaurant operations?

Talk about your strategies for continuous learning, whether through industry publications, conferences, networking, or online courses. Demonstrate your commitment to staying informed to drive innovative improvements within McDonald's.

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What do you believe is McDonald's greatest strength in the industry?

Reflect on McDonald's core values, its commitment to customer satisfaction and innovative drive. Discuss how these strengths translate to operational success and create a positive work environment for employees and customers alike.

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How would you handle a project that is falling behind schedule?

Explain your approach to identifying the cause of delays and your strategies for course correction. Talk about methods you used previously, such as re-assessing project plans, communicating with team members for solutions, and ensuring all stakeholders are informed.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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DATE POSTED
March 21, 2025

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