Business Analyst - job 2 of 5

As a Business Analyst at Capco Poland, you will be responsible for identifying risks, managing resistance across global functions, facilitating training sessions, and ensuring change adoption across various initiatives. Your role will involve collaborating with multiple teams, developing communication plans, and driving seamless implementation of projects.

To succeed as a Business Analyst at Capco Poland, candidates should possess strong business analysis skills, preferably with experience in IT projects and a background in banking or financial services. Excellent stakeholder management abilities and structured problem-solving skills are essential.

Capco Poland promotes a non-hierarchical structure emphasizing innovation and collaboration. As a Business Analyst, you will be part of a culture that values diversity and encourages employees to be themselves. This flat structure allows for direct interactions with senior partners and clients.

Capco Poland offers ongoing learning opportunities, access to over 3,000 business courses on platforms like Udemy, and the chance to work within a core team focused on the growth of the Polish business unit. Your role as a Business Analyst will facilitate skill development and career advancement.

The recruitment process for a Business Analyst at Capco Poland includes a screening call with a recruiter, a competencies interview with the Capco Hiring Manager, a client interview, and feedback once all steps are complete. This structured approach ensures a thorough evaluation of candidates.

As a Business Analyst, I typically use a combination of Agile and Waterfall methodologies, adapting my approach based on project needs. I focus on gathering comprehensive requirements through stakeholder interviews and workshops.

In a previous role, I tackled a project where cross-departmental collaboration was essential. I initiated regular stakeholder meetings to align everyone, which ultimately resulted in the successful delivery of the project ahead of schedule.

I approach resistance by proactively communicating the benefits of the change to all stakeholders. I also facilitate training sessions to address any concerns and ensure that the team is well-prepared for new processes.

I utilize tools like JIRA for tracking requirements and Confluence for documentation. These tools help keep everyone on the same page and streamline the communication process across teams.

I am drawn to Capco Poland’s commitment to diversity and innovation, and I see the opportunity to contribute to significant digital transformation in financial services as incredibly exciting for my career growth.

To ensure success, I focus on clear communication, setting measurable benchmarks, and engaging with all project stakeholders throughout the process to facilitate feedback and necessary adjustments.

I have worked on projects in banking and payments, which has given me a deep understanding of the specific challenges and opportunities in the financial sector, allowing me to provide tailored insights as a Business Analyst.

I prioritize tasks based on project impact, deadlines, and stakeholder needs. I also engage in discussions with stakeholders to negotiate timelines and ensure alignment on priorities.

I track several metrics, including adherence to project timelines, cost management, and stakeholder satisfaction, allowing me to provide comprehensive reports on project performance and identify areas for improvement.

I assess each stakeholder’s communication preferences and adjust my style accordingly, whether it involves detailed reports for some or quick updates for others, ensuring effective and efficient communication throughout the project.