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Quality Supervisor

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is hiring a Quality Supervisor responsible for leading and mentoring a team of quality technicians, fostering a culture of quality excellence and continuous improvement, coordinating daily activities and providing guidance to ensure timely and effective management of non-conforming products, as well as overseeing the identification, documentation, and analysis of non-conforming products, collaborating with cross-functional teams to investigate root causes and implement corrective and preventive actions (CAPAs), while also maintaining accurate records of non-conformances and corrective actions in accordance with company policies and regulatory requirements.

In the role, you will provide quality support to production lines, ensuring compliance with quality standards and specifications, eventually working closely with production supervisors to resolve quality issues and minimize production downtime. You will also conduct regular audits and inspections of manufacturing processes to ensure adherence to quality protocols, while also identifying opportunities for process improvement aimed at enhancing product quality and operational efficiency.

Responsibilities may include the following and other duties may be assigned:

  • Learn and support team in  predetermined methods on non-conforming product analysis, setups and prescribed specifications to analyse  visually  and disposition products such as electronic units and subsystems, precision electromechanical assemblies or mechanical units, subassemblies, structural flaws, internal defects, and missing welds.
  • Use various measuring devices and testing equipment, accept, reject or rework defective or malfunctioning units or systems, work from blueprints, diagrams, dial indicators, preset micrometers, scales, fixtures, customer specifications, drawing or inspection instructions and checklists.
  • Monitor and verify quality in accordance with statistical process or other control procedures, maintaining daily records and reports.
  • Prioritize schedules based on product introduction and manufacturing schedules, maintaining a minimum turnaround time, make recommendations for capital expenditures and manpower for inspection area.
  • Select, develop and evaluate personnel to ensure the efficient operation of the function, eventually recommending new or enhanced methods, procedures and standards
  • Motivate and lead a team, manage your time and that of your team effectively, communicate clearly and effectively, as well as present information clearly and convincingly
  • Negotiate and influence others to achieve objectives, coach team members and provide constructive feedback, negotiate and influence others to achieve objectives, understand and manage your own emotions as well as those of others.

Required knowledge and experience

  • Bachelor’s degree or Master’s degree
  • At least 1 year of experience within a manufacturing production environment in the medical device industry tied to project management or project coordination
  • Experience in Machining and Manufacturing Technologies, Software & Programming Languages, Technology Awareness, GMP (Good Manufacturing Practices), GD&T (Geometric Dimensioning and Tolerancing), Lean Sigma DMAIC, Blueprint reading, SAP (System Applications and Products), Quality Management System
  • Experience in basic management approaches such as work scheduling, prioritizing, coaching and process execution
  • Fluency in French and English
  • Excellent communication skills aimed at change management, people leadership and technical stakeholder management
  • Excellent analytical skills tied to problem solving and solution identification

#LI-Onsite

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

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Average salary estimate

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What You Should Know About Quality Supervisor, Medtronic

At Medtronic, we believe in pioneering innovation while ensuring that healthcare access is equitable for all. As a Quality Supervisor, you'll have the chance to lead and mentor a dedicated team of quality technicians in our Lausanne, Vaud facility. Your role will be pivotal in creating a vibrant culture centered on quality excellence and ongoing improvement. By coordinating daily activities, you'll ensure that non-conforming products are managed efficiently while also collaborating with cross-functional teams to dig deep into root causes and implement effective corrective and preventive actions (CAPAs). Your keen attention to detail will ensure that all records regarding non-conformances and corrective actions are accurately maintained, adhering to our company policies and regulatory standards. Supporting production lines and working closely with production supervisors, you'll tackle quality issues head-on to minimize downtime and enhance efficiency. With responsibilities spanning from conducting audits and inspections to identifying process improvements, you'll play an integral part in delivering high-quality medical devices. This position also offers exciting challenges like motivating your team, developing personnel strategies, and effectively communicating solutions. If you’re passionate about quality and looking to make a difference in healthcare, Medtronic is the place for you!

Frequently Asked Questions (FAQs) for Quality Supervisor Role at Medtronic
What are the responsibilities of a Quality Supervisor at Medtronic?

As a Quality Supervisor at Medtronic, you will lead a team of quality technicians, manage daily activities related to non-conforming products, and conduct audits and inspections of manufacturing processes. The role involves fostering a culture of excellence and continuous improvement while collaborating with various teams to implement corrective actions in line with quality standards.

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What qualifications are required for the Quality Supervisor position at Medtronic?

To qualify for the Quality Supervisor position at Medtronic, candidates should possess a Bachelor’s or Master’s degree and have at least 1 year of experience in a manufacturing production environment, particularly in the medical device industry. Knowledge in GMP, Lean Sigma DMAIC, and quality management systems is essential, along with proficiency in French and English.

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How does a Quality Supervisor contribute to production efficiency at Medtronic?

A Quality Supervisor at Medtronic contributes to production efficiency by resolving quality issues efficiently and minimizing downtime. This role requires close collaboration with production supervisors and involves regular audits and process inspections to ensure compliance with quality protocols, ultimately leading to a smoother operational flow.

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What skills are crucial for a successful Quality Supervisor at Medtronic?

Successful Quality Supervisors at Medtronic are expected to have excellent communication skills for effective leadership and change management. Analytical skills tied to problem-solving, knowledge of manufacturing practices, and the ability to motivate a team are also critical for success in this role.

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What career growth opportunities exist for a Quality Supervisor at Medtronic?

As a Quality Supervisor at Medtronic, you can look forward to numerous career growth opportunities. The position entails developing personnel and strategic insights which can lead to advanced roles in quality management or project coordination, providing a path for professional advancement within the healthcare technology sector.

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Common Interview Questions for Quality Supervisor
Can you describe your experience with quality management systems?

In my previous role, I extensively utilized quality management systems to track non-conformance and corrective actions. I made it a priority to maintain accurate documentation, which not only simplified audits but also enhanced our ability to implement improvements effectively.

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How do you handle team conflict in your role as a Quality Supervisor?

I believe in open communication and actively listening to my team members. By encouraging dialogue and helping them understand each other's perspectives, I facilitate a collaborative approach to resolving conflicts that strengthens team dynamics.

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What strategies would you employ to ensure compliance with quality standards?

To ensure compliance with quality standards, I would implement regular training sessions for my team, perform routine audits of our processes, and foster an environment where everyone feels encouraged to voice concerns regarding quality issues.

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How would you prioritize tasks when facing tight production schedules?

I would prioritize tasks based on urgency and impact. By assessing the criticality of each issue and its effects on production, I can create a structured plan that addresses the most pressing quality concerns without disrupting overall productivity.

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Can you give an example of a successful process improvement you led?

In a previous position, I identified inefficiencies in our inspection process. By implementing a new workflow that integrated lean principles, I reduced inspection turnaround time significantly while improving the accuracy of our quality assessments.

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What quality tools are you familiar with and how have you used them?

I am familiar with several quality tools, including Six Sigma methodologies, statistical process control, and root cause analysis. I have used these tools to identify patterns in defects and implement corrective actions that led to a measurable decrease in non-conformance.

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How do you stay updated with industry best practices in quality management?

I stay updated with industry best practices by attending workshops, subscribing to quality management journals, and participating in webinars focused on the medical device industry's evolving standards.

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Describe a time when you had to communicate a difficult quality issue to a stakeholder.

In a past role, I had to report a significant quality deviation to our management. I prepared a detailed analysis outlining the issue, the potential impacts, and proposed corrective actions, which helped facilitate informed discussions and swift decision-making.

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What is your approach to coaching team members in a quality role?

My approach to coaching involves hands-on involvement and constructive feedback. I focus on fostering a growth mindset, where team members feel supported in their learning and empowered to innovate while maintaining quality standards.

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How would your previous managers describe your work ethic?

My previous managers would describe my work ethic as diligent and results-oriented. I prioritize quality and take pride in delivering on commitments, always striving to exceed expectations in my role while being a reliable team player.

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Mission Written in 1960, our Mission dictates that our first and foremost priority is to contribute to human welfare. Over a half-century later, the Mission continues to serve as our ethical framework and inspirational goal for our employees aroun...

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DATE POSTED
April 13, 2025

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