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Licensed Optician - job 3 of 6

Company Description

Eyeglass World is part of National Vision, one of the largest optical retailers in the United States. Eyeglass World has over 100 locations across the United States and offers eye exams, contact lenses, eyeglasses, sunglasses and protective eyewear. The brand keeps customers happy with affordable prices and same-day service via in-store labs.

For more details about Eyeglass Word, visit EyeglassWorld.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

Our strong force of talented opticians and associates help customers see their best to live their best. By selling, fitting and dispensing eyewear to customers with superb customer service, our opticians ensure our standard of excellence is never compromised – and they’re rewarded for that with an impressive benefits package.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Meet National Vision’s sales and company objectives including average sale and feature percentages.
  • Follow the Eyeglass World “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
  • Assist with dispensing eyeglasses and contact lenses to customers.
  • Perform insertion and removal training of contact lenses to customers as permitted/required by state law.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records.
  • Maintain awareness of same day service using “Ready When Promised” production board.
  • Complete inventory count and replenish stock as necessary.
  • Mentor potential Apprentice Opticians as permitted by law. 

Qualifications

 Are you the right fit? – The Suitable Talent

  • Previous retail experience preferred, but not required.
  • Maintain license as required by state.
  • Strong selling skills, aimed at meeting both the store’s and self-sales targets, by following company policies.
  • Strong customer service skills.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Professional attitude and appearance. 

Additional Information

Taking Care of our People

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$40000 / YEARLY (est.)
min
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Licensed Optician, National Vision

Are you an experienced Licensed Optician looking for a new opportunity to showcase your skills? Look no further! At Eyeglass World, a proud part of National Vision, we are on a mission to provide exceptional eye care and eyewear to countless customers. Located at 2411 SW College Rd, Ocala, FL 34474, our passion lies in ensuring that everyone can see their best and live their best. As a Licensed Optician, you will play a vital role in our commitment to customer satisfaction. You will meet sales objectives, assist customers in selecting the perfect eyewear, and dispense both eyeglasses and contact lenses. Plus, you'll have the chance to educate clients about proper eyewear care while maintaining organized patient records. Your experience and professionalism will directly impact the warm, welcoming environment we pride ourselves on. Not only will you enjoy a Sunday break, but you’ll also receive competitive compensation, a comprehensive benefits package, and opportunities for professional growth. If you are detail-oriented, possess strong selling and customer service skills, and want to mentor future opticians, Eyeglass World is the perfect place for you to flourish and make a difference. Join us in Ocala and help us transform lives, one pair of glasses at a time!

Frequently Asked Questions (FAQs) for Licensed Optician Role at National Vision
What are the responsibilities of a Licensed Optician at Eyeglass World?

As a Licensed Optician at Eyeglass World, you'll be responsible for meeting sales and company objectives, assisting customers with the selection of eyewear, dispensing eyeglasses and contact lenses, and conducting training for contact lens insertion and removal. You will also educate clients about proper eyewear care, maintain patient records, and ensure inventory is managed effectively.

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What qualifications do I need to become a Licensed Optician at Eyeglass World?

To qualify for the Licensed Optician position at Eyeglass World, you must maintain your opticianry license as required by state law. Previous retail experience is preferred but not mandatory. Strong customer service skills, effective communication abilities, and a professional attitude are essential to succeed in this role.

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What benefits can I expect as a Licensed Optician at Eyeglass World?

Eyeglass World offers a competitive benefits package for Licensed Opticians, including health and dental insurance, a 401k retirement plan with company match, paid time off, employee eyewear discounts, and opportunities for career growth and training programs. We care about your well-being and aim to support your professional journey.

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How does Eyeglass World ensure customer satisfaction in optical services?

At Eyeglass World, customer satisfaction is paramount. We follow our 'Code of Excellence' to create a welcoming environment, ensuring customers feel valued and understood. Our knowledgeable Licensed Opticians provide personalized service, helping customers find the perfect eyewear while also educating them on proper care and maintenance.

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Are there opportunities for advancement within Eyeglass World for Licensed Opticians?

Yes! Eyeglass World values growth and promotion from within. As a Licensed Optician, you will have increased opportunities for professional advancement through training programs and educational courses. Our commitment to nurturing talent enables our employees to thrive in their careers.

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Common Interview Questions for Licensed Optician
What experience do you have as a Licensed Optician?

When answering this question, mention specific instances where you've used your skills in dispensing eyewear and providing customer service. Highlight any retail or opticianry experience and discuss how it has prepared you for the role at Eyeglass World.

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How do you ensure customer satisfaction in your work?

Provide examples of how you've helped customers in the past, such as guiding them in selecting the right eyewear. Emphasize the importance of understanding customer needs and delivering exceptional service.

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Can you describe your experience with fitting contact lenses?

Share any training or hands-on experience you have with fitting lenses. Discuss your ability to guide customers through the insertion, removal, and care processes, ensuring they feel comfortable and informed.

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How do you handle inventory management?

Discuss your organizational skills and past experience with inventory control. Mention any tools or methods you've used to ensure that stock is accurate and readily available for customers.

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What steps do you take to stay updated on eyecare trends?

Mention any additional training, workshops, or online resources you utilize to remain knowledgeable about new products, technologies, and industry standards. Highlight your passion for continuous learning.

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Describe a challenging customer interaction and how you overcame it.

Use the STAR method to explain the situation, your action, and the results. Emphasize your problem-solving skills and your commitment to providing outstanding customer service.

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Why do you want to work at Eyeglass World as a Licensed Optician?

Express your enthusiasm for the company’s mission to provide quality eye care. Talk about how the culture and values at Eyeglass World align with your professional goals and passion for helping others see their best.

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What qualities make a successful Licensed Optician?

Discuss soft skills like communication, empathy, and attention to detail, as well as technical skills necessary for dispensing eyewear. Highlight how these qualities contribute to a positive customer experience.

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How do you prioritize tasks during a busy retail environment?

Explain your approach to multitasking and effective time management. Provide examples of how you have handled multiple responsibilities while maintaining excellent customer service.

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How do you educate customers about proper eyewear care?

Talk about your experience in educating customers verbally and through demonstrations. Emphasize the importance of clear communication to ensure they understand how to care for their eyewear properly.

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Our Mission: We help people by making quality eye care and eyewear more affordable and accessible. Our Vision: We believe everyone deserves to see their best to live their best. Our Values: Empowered to do what's right, committed to creating ha...

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DATE POSTED
March 23, 2025

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