Licensed Optician - job 1 of 4

As a Licensed Optician at Eyeglass World, you'll be responsible for meeting sales and company objectives, assisting customers with the selection of eyewear, dispensing eyeglasses and contact lenses, and conducting training for contact lens insertion and removal. You will also educate clients about proper eyewear care, maintain patient records, and ensure inventory is managed effectively.

To qualify for the Licensed Optician position at Eyeglass World, you must maintain your opticianry license as required by state law. Previous retail experience is preferred but not mandatory. Strong customer service skills, effective communication abilities, and a professional attitude are essential to succeed in this role.

Eyeglass World offers a competitive benefits package for Licensed Opticians, including health and dental insurance, a 401k retirement plan with company match, paid time off, employee eyewear discounts, and opportunities for career growth and training programs. We care about your well-being and aim to support your professional journey.

At Eyeglass World, customer satisfaction is paramount. We follow our 'Code of Excellence' to create a welcoming environment, ensuring customers feel valued and understood. Our knowledgeable Licensed Opticians provide personalized service, helping customers find the perfect eyewear while also educating them on proper care and maintenance.

Yes! Eyeglass World values growth and promotion from within. As a Licensed Optician, you will have increased opportunities for professional advancement through training programs and educational courses. Our commitment to nurturing talent enables our employees to thrive in their careers.

When answering this question, mention specific instances where you've used your skills in dispensing eyewear and providing customer service. Highlight any retail or opticianry experience and discuss how it has prepared you for the role at Eyeglass World.

Provide examples of how you've helped customers in the past, such as guiding them in selecting the right eyewear. Emphasize the importance of understanding customer needs and delivering exceptional service.

Share any training or hands-on experience you have with fitting lenses. Discuss your ability to guide customers through the insertion, removal, and care processes, ensuring they feel comfortable and informed.

Discuss your organizational skills and past experience with inventory control. Mention any tools or methods you've used to ensure that stock is accurate and readily available for customers.

Mention any additional training, workshops, or online resources you utilize to remain knowledgeable about new products, technologies, and industry standards. Highlight your passion for continuous learning.

Use the STAR method to explain the situation, your action, and the results. Emphasize your problem-solving skills and your commitment to providing outstanding customer service.

Express your enthusiasm for the company’s mission to provide quality eye care. Talk about how the culture and values at Eyeglass World align with your professional goals and passion for helping others see their best.

Discuss soft skills like communication, empathy, and attention to detail, as well as technical skills necessary for dispensing eyewear. Highlight how these qualities contribute to a positive customer experience.

Explain your approach to multitasking and effective time management. Provide examples of how you have handled multiple responsibilities while maintaining excellent customer service.

Talk about your experience in educating customers verbally and through demonstrations. Emphasize the importance of clear communication to ensure they understand how to care for their eyewear properly.