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Product Specialist - job 4 of 8

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

KEY RESPONSIBLITIES:

  • Shape the product’s evolution by managing the feature roadmap and prioritizing impactful capabilities.
  • Build exciting new features and capabilities on top of a CRM platforms like Salesforce to improve user experience.
  • Bridge the gap between teams and stakeholders, translating requirements into well-documented, high-value product features.
  • Lead dynamic grooming sessions to keep the backlog fresh, organized, and filled with clearly defined features and stories.
  • Ensure precision and clarity by fully documenting product features in JIRA, with measurable acceptance criteria.
  • Collaborate across teams and technical leaders to identify the best solutions that drive client success.
  • Adapt and innovate by taking on additional responsibilities as needed.

Qualifications

QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience required
  • 1+ year of product experience
  • 1+ year of experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
  • 1+ year of experience in the SDLC process, with a focus on scoping, planning, user story and acceptance criteria writing, rollout management, as well as identifying an MVP

PREFERRED QUALIFICATIONS:

  • Expertise with CRM platforms and data modeling (specifically Salesforce)
  • Experience in Film / Television, Media, Technology, or a related field
  • 1+ year of direct client engagement experience
  • Experience with Agile methodology
  • Experience with using Jira or a similar system to track and maintain feature requirements and development progress
  • Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

For LA County and City Residents Only:  NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Specialist, NBCUniversal

Are you ready to dive into an exciting role as a Product Specialist at NBCUniversal? In this fantastic position located at our office in Englewood Cliffs, New Jersey, you're stepping into the heartbeat of our organization, where creativity meets technology. As a Product Specialist, you'll wield significant influence over our product’s journey, managing the feature roadmap and crafting new capabilities that enhance user experiences utilizing CRM platforms like Salesforce. Your role will be all about bridging the gap between various teams and stakeholders, so excellent communication skills are essential. You'll lead dynamic grooming sessions to keep our backlog organized, ensuring that every product feature is well-defined and documented in JIRA. This is not just the typical job; you'll collaborate closely with technical leaders to create impactful solutions that drive client success! To thrive in this role, you'll need at least a Bachelor's degree and 1+ year of product experience, with direct engagement in the SDLC process being a big plus. If you have a knack for problem-solving in a fast-paced environment and are passionate about media and technology, NBCUniversal is the perfect place for you to shine. Together, we can create and deliver content that truly reflects the diverse world we live in. Join us and become a part of a company that values diversity, equity, and inclusion, and get ready to make an impact in the entertainment industry!

Frequently Asked Questions (FAQs) for Product Specialist Role at NBCUniversal
What are the main responsibilities of a Product Specialist at NBCUniversal?

As a Product Specialist at NBCUniversal, you'll have exciting responsibilities that include managing the product's feature roadmap, building new capabilities on CRM platforms like Salesforce, and ensuring that all product features are well-documented in JIRA. You will also lead grooming sessions to maintain a fresh backlog and collaborate with various teams to identify effective solutions that drive client success.

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What qualifications does NBCUniversal seek in a Product Specialist?

NBCUniversal requires a Bachelor's degree or equivalent experience, along with at least 1 year of product experience. Candidates should exhibit excellent communication skills, project management abilities, and familiarity with the software development lifecycle (SDLC), particularly in scoping and planning user stories. Experience with CRM platforms like Salesforce and Agile methodology is highly desired.

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What is the work culture like for a Product Specialist at NBCUniversal?

The work culture at NBCUniversal is dynamic and inclusive, encouraging creativity and collaboration. As a Product Specialist, you'll be part of a team that values diversity and fosters an environment where employees feel supported and heard. You'll have opportunities to adapt and innovate while working with talented individuals across various disciplines in the media landscape.

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Does NBCUniversal offer opportunities for growth for Product Specialists?

Absolutely! NBCUniversal believes in the potential of its employees and provides various avenues for growth and development. As a Product Specialist, you will have the chance to take on additional responsibilities and participate in projects that enhance your skills and advance your career within the company.

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How does NBCUniversal support diversity and inclusion in the workplace?

NBCUniversal is committed to fostering a diverse and inclusive workplace. Their diversity, equity, and inclusion initiatives ensure that all employees are valued and heard. This commitment helps create a supportive environment where everyone can thrive, and it is reflected in the company’s programming and overall business philosophy.

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Common Interview Questions for Product Specialist
Can you describe your experience with managing product roadmaps?

When answering this question, provide specific examples of how you've prioritized features based on user needs, business goals, and available resources. Highlight your ability to adapt to changing priorities and how you communicated updates to stakeholders effectively.

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How do you approach collaboration between cross-functional teams?

Discuss your strategies for fostering communication and understanding between teams, including the tools you've used (like JIRA or CRM platforms) and how you ensure everyone is on the same page. Emphasize the importance of regular check-ins and clear documentation.

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What tools do you use for product feature documentation and tracking?

Mention your experience with tools like JIRA for tracking feature requirements and development progress. Discuss how you ensure that all product features are documented with measurable acceptance criteria to aid in clarity and accountability.

Join Rise to see the full answer
Can you explain the Agile methodology and how you've implemented it in your work?

Provide a brief overview of Agile principles and discuss your experience in applying these in product management. Mention specific projects where you utilized Agile practices, such as sprints and stand-up meetings, to enhance efficiency and adaptability.

Join Rise to see the full answer
How do you ensure a high-quality user experience in product design?

Talk about your approach to gathering user feedback through surveys or usability testing. Highlight your role in translating user needs into product features and your ability to prioritize changes based on user experience data.

Join Rise to see the full answer
What is your experience with CRM platforms, particularly Salesforce?

Share your experience using Salesforce or similar CRM platforms. Discuss specific features you've managed or enhanced and how your work improved user interaction and data management in past projects.

Join Rise to see the full answer
Describe a time when you had to solve a significant problem during a product development cycle.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge you faced, detailing your thought process and the steps you took to resolve the issue, ultimately leading to a successful outcome.

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How do you handle conflicting priorities from various stakeholders?

Explain your approach to stakeholder management, emphasizing your communication skills and negotiation tactics. Provide examples of how you’ve handled conflicts by aligning stakeholder needs with product goals.

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What qualities do you think are essential for a successful Product Specialist?

Discuss key qualities such as strong communication skills, analytical thinking, problem-solving abilities, and adaptability. Relate these traits to the responsibilities and challenges faced in the Product Specialist role.

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Why do you want to work at NBCUniversal as a Product Specialist?

Share your passion for the media and entertainment industry, highlighting NBCUniversal's commitment to diversity and innovation. Explain how your values and skills align with the company's mission and how you see yourself contributing to their success.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
March 7, 2025

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