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Sr Software Asset Management Specialist - job 1 of 2

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal Vendor Operations Sr. Software Asset Management (“SAM”) Specialist plays a critical role in ensuring effective management of software licenses, compliance, and vendor relationships within the organization. This position involves collaborating with various internal and external teams, and maintaining accurate records. This role is responsible for tracking software assets within NBCU technology footprint, ensuring compliance with software licensing agreements (consumption versus entitlement), managing software inventory, and implementing best practices for software asset management. The ideal candidate will have extensive experience in SAM activities, excellent analytical skills, and the ability to work collaboratively with various stakeholders as well as expert knowledge of the Eracent Lifecycle Management tool to meet the objectives of this role.

Responsibilities:

  • Analyze the company’s software asset data and create reports that help drive compliance to usage rights, cost savings, cost avoidance and harvesting strategies.  
  • Execute reconciliation by comparing license entitlements with discovered software installations to determine effective license position for in-scope vendors.
  • Analyze software usage reports and recommend remediation plans for underutilized or overutilized non-compliant positions.
  • Implement best practice SAM processes including development of shared sites, documentation, etc. 
  • Develop and implement industry best practices for the strategies around acquisition, deployment, and retirement of software assets by recommending and creating policies, processes, and procedures to support end-to-end software assets lifecycle management
  • Maintain an up-to-date inventory of all software assets (see immediately following bullet) used within the organization, and track licenses, versions, and installations for each software application
  • Provide specialized knowledge of key software vendors such as Microsoft, Oracle, SAP, Adobe and VMWare and other high value/strategic software vendors within Company
  • Ensure accurate and up-to-date documentation of software licenses and maintenance agreements
  • Conduct regular self-audits to validate software deployments and reconcile license entitlements
  • Develop & Maintain Software Management Product and Capability roadmaps
  • Provide company with continuous improvement recommendations for either Eracent's or Company's software asset management processes
  • Provide all necessary analysis, reporting and documentation, as needed, in support of Company's negotiations with software vendors
  •  Provide all necessary analysis, reporting and documentation, as needed, in support of Company's true-up and inventory validation for annual license or support renewals.
  • Create and maintain policies, processes where needed to support end-to-end software assets lifecycle
  • Provide remediation recommendations to correct non-compliant positions
  • Prepare for and address routine audits and questions from software vendors and internal stakeholders related to usage of software
  • Provide ad hoc Compliance Reporting, as directed by Company, on the portfolio position of certain software within Company that, at a minimum, identifies its status, usage and compliance (for example over-deployment or under-deployment of the software)
  • Analyze software usage patterns and recommend cost-effective license models
  • Provide recommendations for software optimization and harvesting opportunities and contribute to Company's cost savings and cost avoidance objectives though these recommendations
  • Develop dashboards that provide ongoing Compliance Reporting on core software vendors such as Microsoft, Adobe, and others as directed by the company.
  • Provide, in accordance with Company's timeline, all necessary analysis, reporting and documentation in support of Company's response to software audits

Qualifications

Basic Requirements:

  • Expert knowledge and use of the Eracent Lifecycle management tool
  • Bachelor’s degree in information technology, Business Administration, or a related field.
  • 12+ years of experience in software asset management.
  • Expert knowledge of software licensing terms and conditions and the application of those terms to a software’s footprint and usage within a company’s physical and virtual IT environment.
  • Excellent analytical skills with the ability to succinctly and impactfully share the findings with a varied stakeholder base including IT, Sourcing and Finance senior management.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills
  • Relevant certifications (e.g., CSAM, ITIL) are a plus.

Desired Characteristics:

  • Experience in large global environments spanning multiple time-zones 
  • Ability to handle multiple priorities and work under deadline.
  • Ability to multi-task and to work both independently and as part of a team in a fast-paced environment with minimal supervision. 
  • Excellent report drafting, problem solving, and communications skills.

Additional Requirements:

  • Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 - $160,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

For LA County and City Residents Only:  NBCUniversal will consider for employment  qualified applicants with criminal histories, or arrest or conviction records, in a manner  consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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Average salary estimate

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What You Should Know About Sr Software Asset Management Specialist, NBCUniversal

If you're looking to step into a pivotal role with a leading entertainment giant, the Sr Software Asset Management Specialist position at NBCUniversal might be just the fit for you! In this fully remote role based in Englewood Cliffs, New Jersey, you will become a key player in the intricate world of software licensing and vendor management. Your expertise will shine as you analyze software asset data, ensuring compliance with licensing agreements and optimizing software usage across the organization. Collaborating with diverse teams, you'll implement best practices for asset management while maintaining meticulous records of licenses, versions, and installations of critical software applications like Microsoft, Oracle, and Adobe. NBCUniversal is known for its inclusive culture, and as part of your day-to-day, you'll be making significant impacts on the company's cost-effectiveness and compliance efforts. You’ll orchestrate strategies for software asset lifecycle management, tackle audits with confidence, and develop insightful reports that guide our software decisions. With over 12 years of experience and your expert knowledge in tools like Eracent, you’ll guide NBCUniversal in navigating the complexities of software asset compliance, making this role not just a job, but an opportunity to be at the forefront of software management in the fast-evolving media landscape.

Frequently Asked Questions (FAQs) for Sr Software Asset Management Specialist Role at NBCUniversal
What are the primary responsibilities of a Sr Software Asset Management Specialist at NBCUniversal?

As a Sr Software Asset Management Specialist at NBCUniversal, your key responsibilities will include managing software licensing compliance, analyzing software asset data to drive cost savings, and developing best practices for software lifecycle management. You'll also execute reconciliation of license entitlements, maintain up-to-date documentation, and provide insights for software optimization and reporting.

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What qualifications are necessary for the Sr Software Asset Management Specialist position at NBCUniversal?

To be considered for the Sr Software Asset Management Specialist position at NBCUniversal, candidates should possess a bachelor's degree in information technology or a related field, along with over 12 years of experience in software asset management. Expert knowledge of software licensing terms and experience with tools like Eracent is essential. Relevant certifications such as CSAM or ITIL are a plus.

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How does the Sr Software Asset Management Specialist contribute to cost savings at NBCUniversal?

The Sr Software Asset Management Specialist at NBCUniversal significantly contributes to cost savings by analyzing software usage to recommend effective license models and identifying underutilized or overutilized software. This role involves developing remediation strategies and optimizing license agreements, ultimately enhancing the company's financial efficiency.

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What type of software vendors will the Sr Software Asset Management Specialist work with at NBCUniversal?

In the role of Sr Software Asset Management Specialist at NBCUniversal, you will work with prominent software vendors such as Microsoft, Oracle, SAP, Adobe, and VMWare. Your expertise will be critical in managing relationships and ensuring compliance with these high-value vendors, thereby supporting the organization’s software asset strategy.

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What tools and processes will I need to use as a Sr Software Asset Management Specialist at NBCUniversal?

As a Sr Software Asset Management Specialist at NBCUniversal, you will be expected to have expert knowledge of the Eracent Lifecycle Management tool in addition to maintaining accurate inventories and implementing best practices for SAM processes. You'll also be involved in creating reports and dashboards for ongoing compliance and optimization of software assets across the organization.

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Common Interview Questions for Sr Software Asset Management Specialist
Can you explain your experience with software asset management tools?

When answering this, provide specific examples of your experience with software asset management tools like Eracent. Discuss how you have utilized these tools to manage software licenses, perform audits, and generate compliance reports.

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How do you ensure compliance with software licensing agreements?

In your response, focus on the methodologies you’ve employed for reconciling licenses with actual software installations. Mention specific processes you've established for regular self-audits, as well as examples of how you've communicated compliance status to stakeholders.

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What strategies do you use to optimize software licensing costs?

Share various strategies you’ve implemented, such as analyzing usage patterns for over or underutilized software, recommending alternatives, or suggesting more cost-effective licensing models. Be sure to highlight successes where your recommendations led to significant savings for your organization.

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Describe a time when you faced a significant challenge in software asset management and how you overcame it.

Provide a detailed story that showcases your problem-solving skills. Explain the challenge, the steps you took to analyze the situation, and the outcome. This demonstrates your ability to navigate complexities in software asset management.

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How do you approach collaborating with different departments, such as IT and Finance?

Emphasize the importance of communication and teamwork in this role. Discuss your strategies for establishing relationships and sharing insights among departments. Give examples of successful collaborations that led to improved processes or results.

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What experience do you have with vendor management?

Discuss your past experiences with vendor management, especially with software vendors. Highlight any specific metrics you tracked, negotiations you led, and how you maintained compliance and strengthened relationships.

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How do you stay up-to-date with the latest software licensing trends and regulations?

Mention any resources you utilize, such as industry publications, professional associations, or training sessions. Discuss your commitment to continuous learning and how it influences your approach to software asset management.

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Can you explain how you would handle a software audit?

Outline the steps you would take in preparing for a software audit, such as ensuring all documentation is in place, conducting pre-audit checks, and coordinating with legal teams, if necessary. Highlight your proactive approach to compliance.

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In your opinion, what are the key elements of effective software asset management?

Share your insights on best practices in software asset management, including maintaining accurate inventories, effective reporting, collaboration across teams, and continuous optimization efforts. Support your points with examples from your experience.

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What role does data analysis play in your approach to software asset management?

Explain how you leverage data analysis to inform your decisions regarding software licensing and compliance. Provide examples of how data analysis has led to actionable insights and improved asset management practices in your past roles.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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