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PS Solution Architect

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

As a PS Emerald Solution Architect, you will be responsible for the design, oversight and technical governance of our customer solutions. You will provide consultation and support to NCR’s customers' as well as technical expertise recommendations and support to the various product and engineering teams comprising the Emerald solution.

In this exciting position, you will apply current SW Architecture best practices for system design, provide technology leadership and support the creation of a scalable, secure, flexibly deployed next generation Emerald solution that best fits our customers. You will convert requirements into the architecture and design, that ultimately constitute the blueprint for the solution, comprised of one or many components and collaborate with the customer and NCR teams through the successful implementation of the solution.

Key areas of responsibility:

  • Define Solution, Integration and Technical Architecture directions for customer implementation programs.
  • Create and maintain Architecture Artefacts, such as Solution Blueprint, High Level Design Documents, Mapping of Data Interfaces, High Level Network and Deployment diagrams.
  • Design the specifications, models and guidelines within a coherent architectural blueprint to meet user requirements reflecting NCR’s established design principles
  • Plan and coordinate activities to ensure compliance with regulations, standards and requirements
  • Understand the information needs, data sources and their limitations and ensures data is validated, stored, protected, and processed accurately and timely
  • Participate in review and approval of Project Implementation Plans
  • Take part in creation of Best Practices and Guidelines for Emerald Project Implementation Practices.
  • Representing Customer projects on Technical and Architecture related events.
  • Participate in onsite customer project implementation activities
  • Lead Troubleshooting Activities during the resolution of critical incidents in customer production and lab environments
  • Effectively work with all stakeholders including Product leaders, Solution management, Engineering and Sales teams. Understand security and privacy compliance. Work with 3rd parties on integration to NCR solutions.

Required Qualifications:

  • Bachelor’s Degree in a Technical Discipline or equivalent work experience
  • Broad range technical background including software programming skills and understanding of Enterprise Design Patterns, Principals and best practices of Integration Architecture.
  • Understanding of cloud technologies, business drivers, and emerging computing trends. Experience in SaaS and Cloud Services
  • Experience with software delivery to customer test and production environment, understanding of Software and Operational Life Cycle.
  • Hands on experience with SQL and No SQL Databases.
  • Solid knowledge of Computer Operating Systems – Linux and Windows OS
  • Experience with Containerized Deployment, Kubernetes, Doker
  • Hands on experience with cloud technologies, AWS, Azure, GCP  
  • Five Years of experience in Solution Architect or equivalent technical leadership position.
  • Fluency with  Software Architecture Modeling Tools, like Sparx Systems Enterprise Architect, Microsoft Visio etc.
  • Proven ability to create and maintain Architecture Artifacts – Solution Blueprints, Integration Design Documents, 
  • Proven ability to create sound and cohesive Architecture Design for productions solutions, including significant amount of integrated solution components, deployed in different environments
  • Proven ability to review business and technical requirements and translate them into design-oriented quality attributes that are measurable and verifiable.
  • Ability to troubleshoot and research problems in test and production environment 
  • Hands on experience with variety of software development tools –VS Code, GitHub, Jira,  
  • Travel required.  Approximately 25% of the time.  

Preferred Qualifications:

  • Experience in and ease of use in job tools such as MS Office products (Outlook, Word, Excel, PowerPoint, Visio, MS Project)
  • Previous working experience with Point of Sale products, Loyalty and Promotion Management and Fuel software solution
  • Hands on experience with automated deployment in non-cloud distributed environments
  • Understanding and practical experience with Cloud Deployment Technologies.   CI/ CD, Jenkins, Ansible
  • Proficiency with at least one of the following software and scripting languages – C#, Java, Power Shell, Python, Java Script
  • Ability to author Proof of Concepts software solutions
  • Ability to create Architectural Implementation documents for Software Engineering teams
  • Ability to work in distributed virtual working environments located in different geographic locations an different time zones  

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

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Average salary estimate

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What You Should Know About PS Solution Architect, NCR

Join NCR VOYIX as a PS Solution Architect and embark on a journey to reshape the future of digital commerce! Located in beautiful Georgia, this exciting opportunity allows you to work remotely while collaborating with passionate professionals who are committed to delivering innovative solutions for retail, restaurant, and banking industries. At NCR VOYIX, we take pride in our rich history of almost 140 years in consumer transaction technologies. As a PS Solution Architect, you will be at the forefront, designing and overseeing critical customer solutions. Your role involves converting complex requirements into organized architectural blueprints while maintaining our commitment to excellence through best practices. You’ll work closely with engineers and various product teams, ensuring seamless integration and delivery of the Emerald solution. We’re looking for someone who thrives on challenges and enjoys technical governance, helping customers realize their goals through our cutting-edge technology. Your day-to-day responsibilities will include defining the technical architecture, maintaining important documentation, and collaborating with various stakeholders to ensure compliance with best practices and standards. Embrace this chance to show off your expertise in cloud technologies, software architecture, and project implementation. If you are driven by results and eager to learn from industry leaders, NCR VOYIX could be the perfect match for you. Let’s pave the way for exceptional consumer experiences together!

Frequently Asked Questions (FAQs) for PS Solution Architect Role at NCR
What are the responsibilities of a PS Solution Architect at NCR VOYIX?

As a PS Solution Architect at NCR VOYIX, you'll be crucial in defining solution and technical architecture directions for customer implementations. This includes creating detailed architecture artifacts like high-level design documents, and functioning as a technical authority to guide NCR's engineering and product teams. You'll also participate in reviewing project implementation plans and lead troubleshooting activities during critical incidents.

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What qualifications are required for the PS Solution Architect position at NCR VOYIX?

To qualify for the PS Solution Architect role at NCR VOYIX, candidates should possess a Bachelor’s Degree in a technical discipline or equivalent experience. A strong technical background in software programming, understanding of integration architecture, and familiarity with cloud technologies are essential. Candidates should also have significant hands-on experience in SaaS and cloud services, along with five years in a similar technical leadership role.

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What technical skills are necessary for the PS Solution Architect role at NCR VOYIX?

The PS Solution Architect at NCR VOYIX should be proficient in SQL and NoSQL databases, familiar with containerized deployments, and have hands-on experience with cloud platforms like AWS, Azure, or GCP. Knowledge of software architecture modeling tools, programming in languages like Java or C#, and experience with CI/CD tools, such as Jenkins, will certainly help in excelling in this role.

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How does NCR VOYIX support its customers through the PS Solution Architect role?

In the role of a PS Solution Architect, you support NCR VOYIX’s customers by providing expert consultation and technical recommendations. Your leadership guides customers to adopt innovative solutions that align with their business goals, enabling them to succeed in an evolving landscape. You'll work collaboratively across teams to customize solutions that enhance customer satisfaction and drive operational excellence.

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Is travel a requirement for the PS Solution Architect position at NCR VOYIX?

Yes, the PS Solution Architect role at NCR VOYIX requires travel, approximately 25% of the time. This involves onsite engagement with customers to oversee project implementations, ensuring that solutions are effectively integrated into their systems.

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Common Interview Questions for PS Solution Architect
Can you describe your experience with cloud technologies relevant to the PS Solution Architect role at NCR VOYIX?

When discussing your experience with cloud technologies, focus on specifics such as the platforms you have used (like AWS, Azure, or GCP), how you implemented solutions on these platforms, and the outcomes of your projects. Highlight any relevant certifications and showcase instances where cloud solutions improved business efficiencies.

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How do you ensure compliance with data security and privacy regulations in your architectural designs?

To ensure compliance with data security and privacy regulations, explain your process for incorporating compliance checks from the beginning of the design phase. Discuss how you stay updated on regulations, work closely with legal teams, and integrate best practices into your architecture.

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What best practices do you follow when creating architecture artifacts like solution blueprints?

Share your methodology for creating architecture artifacts by emphasizing a structured approach. Discuss the importance of aligning with user requirements, keeping documentation clear and updated, and incorporating feedback from stakeholders during the design process.

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How do you resolve conflicts among different stakeholders during a project?

In conflict resolution, emphasize communication and collaboration. Share a specific example of a situation where you mediated between stakeholders to reach a consensus. Highlight the strategies you used, such as active listening and facilitating discussions to ensure all voices were heard.

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What is your approach to troubleshooting critical incidents during implementation?

Describe your systematic approach to troubleshooting that involves gathering data, analyzing the problem's root cause, involving team members, and implementing quick fixes. Share an example of a critical incident you resolved and what you learned from the experience to improve processes.

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What role does communication play in your work as a PS Solution Architect?

Elaborate on the importance of communication in ensuring all teams are on the same page and that customer expectations are met. Give examples of how you communicate technical concepts to non-technical stakeholders and facilitate clarity throughout the project lifecycle.

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Can you tell us about a challenging project you've worked on as a Solution Architect?

Share a detailed story about a challenging project, focusing on the obstacles you encountered, your problem-solving strategies, and the results achieved. Highlight how your skills and teamwork contributed to the success of the project, and any lessons learned.

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How do you stay updated with current trends in technology and integration architecture?

Discuss the methods you use to keep abreast of current trends, such as attending industry conferences, participating in webinars, following thought leaders on social media, and engaging with online communities focused on solutions architecture and cloud technologies.

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What tools and methodologies do you prefer for Software Architecture Modeling?

Mention your preferred software architecture modeling tools (like Sparx Systems Enterprise Architect or Microsoft Visio) and the methodologies you adopt (e.g., Agile or Waterfall). Explain why these tools work for you and how they benefit your architectural designs.

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How do you handle tight deadlines in your role as a PS Solution Architect?

Share your strategies for managing tight deadlines, such as prioritization, effective resource allocation, and communication with stakeholders. Provide an example of a time you handled a deadline successfully, highlighting your planning and time management skills.

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DATE POSTED
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