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Lead Generator

Overview

Job Overview:

 

NexGen and Home Depot, Lowes and Costco work in partnership to provide retail customers with options for Heating, Cooling, and Water Treatment – Replacement, Tune-up, and Maintenance. As a member of the team in the Lead Generator position, you will identify potential customers through open, friendly, and engaging dialogue. The goal is to schedule customers for Heating, Cooling, and Water Treatment service appointments offered by NexGen.

 

Pay:

$20 / hr. + commission

 

Hours: 

25 - 30 hours part-time, or 30+ hours full-time 

Must work Wednesday - Sunday schedule

 

Store Locations:

Ventura County, Thousand Oaks, Simi Valley, Santa Clarita, Los Angeles, Anaheim and Inland Empire Area

 

What’s In It For Me?

  • Base hourly rate $20/hour plus commission!
  • Health, Vision and Dental plans for you and your family
  • 401K Retirement Plan with company match
  • Life Insurance, Short-Term and Long-Term Disability
  • Special Program Options: FSA, EPA, Legal Services and Identity Theft
  • Continuous Training for your Professional Development
  • Working in a dynamic, collaborative, and fun environment
  • Coached and supported career growth

 

NexGen Air Conditioning, Heating and Plumbing started 15 years ago looking to make an impact on the Home Service industry by paying close attention to detail, having a strong commitment to our values and a belief that the best way we can serve our customers is by giving back to our community. We've grown to 10 locations across Southern California, with headquarters in Anaheim, servicing customers every day and continuing to grow into the industry standard for all things HVAC and Plumbing. Making service to others our priority, we constantly develop our skills and experience to efficiently and professionally deliver unbeatable service at competitive prices. Our quality service starts with quality professionals. Following the golden rule, we understand that we have to take care of our own before we can take care of our customers properly.

Responsibilities

Key Responsibilities:

 

• Present a professional appearance that supports and enhances the company’s business image with Home Depot, Lowes and Costco.• Maintain and utilize the HVAC and Water Treatment Kiosk / Display / End Cap within the Home Depot to communicate the benefits of purchasing Heating, Cooling, and Water Treatment products and services from Home Depot, Lowes and Costco.• Initiate communication with prospective customers during their shopping experience in the store.• Proactively greet customers, engage in informative/investigative conversation, qualify potential purchasers, and schedule a sales appointment for Heating, Cooling, and Water Treatment services.• Build and maintain relationships with Home Depot, Lowes and Costco store associates and key management personnel by interacting with them while working in the store.• Educate and build awareness about the HVAC and Water Treatment Program for Home Depot, Lowes and Costco customers and store employees.• Achieve specified program KPIs and goals.• Attend required meetings and training courses.

Qualifications

Qualifications:

  • A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated.
  • Ability to manage personal emotions when faced with rejection.
  • Present positive and optimistic attitude.
  • Must be a self-starter with a result driven disposition.
  • Active listener able to ask open-ended discovery questions to potential customers.
  • Intuitive ability to measure interest of customers.
  • Must be Detail oriented with good time management skills.
  • Ability to move conversations to a decision and ask for an appointment commitment from potential customers.
  • Ability to stand and/or walk for 4-8 hours at a time.
  • Ability to use a smart phone utilizing apps, email and text.
  • Ability to work weekends.

 

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Average salary estimate

$52000 / YEARLY (est.)
min
max
$41600K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Generator, NexGen HVAC & Plumbing

Join NexGen as a Lead Generator and become a crucial part of our rapidly growing team in Newbury Park! In partnership with retail giants like Home Depot, Lowes, and Costco, you'll interact with customers in-store, engaging them in friendly conversations to identify their needs in Heating, Cooling, and Water Treatment services. You're not just making calls; you’re building relationships and creating opportunities for our dedicated technicians to make a difference in the community. With a pay of $20/hour plus commission, you have the chance to turn engaging dialogue into real business, all while enjoying a flexible schedule that fits your lifestyle—25 to 30 hours part-time, or over 30 hours full-time! At NexGen, we value your growth, offering health benefits for you and your family, a 401K plan with company match, and continuous training to refine your skills. We take pride in fostering a collaborative and enjoyable working environment where everyone can thrive. If you're passionate about providing exceptional service and enjoy meeting new people, this is the perfect opportunity for you to shine. Let’s make a positive impact together in the home services industry!

Frequently Asked Questions (FAQs) for Lead Generator Role at NexGen HVAC & Plumbing
What are the primary responsibilities of a Lead Generator at NexGen?

As a Lead Generator at NexGen, your main responsibility is to engage customers in-store at Home Depot, Lowes, and Costco, using friendly conversations to identify potential leads for Heating, Cooling, and Water Treatment services. You'll qualify potential customers, schedule appointments, and promote the benefits of our services while maintaining a professional image.

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What qualifications do I need to apply for the Lead Generator position at NexGen?

To apply for the Lead Generator position at NexGen, you should possess strong interpersonal skills and a self-motivated attitude. A passion for engaging face-to-face with customers, time management abilities, and a detail-oriented nature are essential. Prior experience in sales or customer service can be beneficial.

Join Rise to see the full answer
What kind of environment can I expect working as a Lead Generator at NexGen?

At NexGen, you can expect a dynamic and collaborative working environment. Our culture is founded on supporting career growth through continuous training and fostering a fun atmosphere. You’ll also be encouraged to build relationships not only with customers but also with store associates at Home Depot, Lowes, and Costco.

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What benefits are offered to Lead Generators at NexGen?

Lead Generators at NexGen enjoy a base hourly pay of $20, plus commission. In addition, we offer health, vision, and dental plans, a 401K retirement plan with company matching, life insurance, and additional programs supporting your professional and personal well-being.

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How does the commission structure work for the Lead Generator role at NexGen?

As a Lead Generator at NexGen, you earn a base pay of $20 per hour, alongside commission based on the leads you successfully convert into appointments for our Heating, Cooling, and Water Treatment services. The commission structure rewards your efforts and is designed to boost your earnings based on performance.

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Common Interview Questions for Lead Generator
Can you describe your previous experience in sales and how it relates to the Lead Generator position?

When answering this question, highlight any relevant sales roles you've held, focusing on your ability to engage with customers and convert leads. Explain how those experiences can translate to the Lead Generator position at NexGen, emphasizing your interpersonal skills and successes in achieving sales targets.

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How do you handle rejection when speaking with potential customers?

Demonstrate your resilience and emotional intelligence by discussing your coping mechanisms. Share specific examples of how you’ve bounced back from rejection and maintained a positive attitude, which is crucial for a successful Lead Generator at NexGen.

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What strategies do you employ to engage a customer successfully?

Discuss your techniques for initiating conversations, such as open-ended questions and active listening. Emphasize your ability to modify your communication style based on the customer’s responses, all key skills for a Lead Generator like you’ll be at NexGen.

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Why do you want to work for NexGen as a Lead Generator?

Express your interest in NexGen's commitment to service and community impact. Highlight how NexGen’s values align with your personal commitments to quality service and professional growth, showing that you’re a perfect cultural fit for the team.

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What do you know about our partnership with Home Depot, Lowes and Costco?

Show that you've done your research by discussing how NexGen collaborates with these retailers to enhance their customers' experiences. Emphasize the mutual goal of providing excellent home service solutions, underscoring how your role as a Lead Generator is pivotal to this success.

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How would you explain the importance of HVAC services to a customer?

Use this opportunity to demonstrate your understanding of customer needs. Discuss the benefits of HVAC services including comfort and efficiency, and be ready to simplify technical terms for better customer engagement; this is a crucial skill for the Lead Generator role at NexGen.

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What techniques do you use to qualify potential leads?

Discuss specific methods you may use to gauge interest such as asking probing questions and paying attention to non-verbal cues. Stress the importance of effective communication and emotional intelligence in your qualifying process.

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How do you prioritize your tasks when working with multiple customers?

Share your approach to managing time effectively, perhaps discussing how you balance engaging multiple customers while maintaining focus on their individual needs. Highlight the strategies you would employ to maximize your efficiency as a Lead Generator.

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Can you describe a time when you successfully converted a reluctant customer?

Choose a specific story that demonstrates your persuasive skills. Explain the techniques you used to address their concerns and turn hesitance into a committed appointment, showcasing your potential as a successful Lead Generator at NexGen.

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What do you believe are the most important qualities for a Lead Generator?

Mention qualities such as excellent communication skills, resilience, empathy, and a proactive attitude. Relate them to the objectives of a Lead Generator at NexGen, emphasizing how these attributes can lead to success in engaging customers effectively.

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Established in 2015, Nexgen Air Conditioning Heating and Plumbing is a full-service heating, plumbing, ventilation and air conditioning (HVAC) company serving Orange County, Los Angeles County, Riverside County, and Coachella Valley. With 15 plus ...

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DATE POSTED
March 31, 2025

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