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Associate, Creative Operations

Omnicom Media Group (OMG), the media services division of Omnicom Group Inc. (NYSE: OMC) – delivers transformational experiences for consumers, clients, and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, PHD, and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 24,000 people serving the world’s leading brands in OMG agencies around the globe.

Overview 

As an Associate – Creative Operations, you will play a key role in working with internal media activation and operations teams and external stakeholders to manage the creative asset workflow associated with digital media campaigns. This role’s primary focus and responsibility is the coordination of asset delivery, including production timelines and technical specifications, and routing of digital display, video, and other creative assets between the client, internal teams, creative agencies, and media partners. The Associate, Creative Operations also plays a vital role with the Creative Asset Management team to support the coordination or specs and final asset deliveries. 

Qualifications 

  • 0-1+ years of experience working at a creative or digital media agency 
  • Knowledge of digital media, advertising, and creative and technical specs is a plus 
  • Ability to support multiple campaign tasks simultaneously-- strong time management, organization, and prioritization skills are a must 
  • High degree of proficiency in Microsoft Office applications 
  • Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels 
  • Knowledge and skills typically acquired through the completion of undergraduate studies in advertising, marketing, or a related field 

Responsibilities 

  • Supporting client communications for creative asset management team and deliverables 
  • Coordinating creative kick-off calls with internal and external stakeholders 
  • Creating and managing spec sheets in collaboration with media teams 
  • Providing clear daily communication related to status and next steps for all pending, complete, or at-risk items 
  • Managing campaign asset development, including production timelines and routing of assets between client, creative agencies, and media partner 
  • Performing initial QA of delivered creative assets to confirm that all expected items have been received and meet basic spec requirements (such as file type, file size, and clip length) 
  • Communicating with operations team to ensure creative assets are trafficked and set live correctly and on time 
  • Supporting the CAMs team in the client creative asset delivery process 

 

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range
$45,000$45,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

 

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Average salary estimate

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$45000K
$45000K

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What You Should Know About Associate, Creative Operations, Omnicom Media Group

Join Omnicom Media Group (OMG) as an Associate in Creative Operations, where you’ll be at the forefront of delivering transformational experiences for clients and consumers alike! Based in vibrant New York City, you’ll collaborate closely with internal media activation and operations teams, as well as external partners, to expertly manage the creative asset workflow associated with digital media campaigns. Your day-to-day tasks will include coordinating asset delivery, managing production timelines and technical specifications, and ensuring a seamless flow of digital display, video, and other creative materials. You will serve as a crucial liaison between clients, creative agencies, and media partners, helping to support the coordination of specifications and the final delivery of assets. If you have a knack for organization, strong time management skills, and a great attitude, this is the place for you to shine! Whether you are fresh out of college or have some experience under your belt, your effective communication skills and proficiency in Microsoft Office will set you up for success. Plus, you’ll be part of an innovative team that values collaboration and creativity while enjoying comprehensive benefits and a hybrid work schedule that allows for some flexibility. We can’t wait to meet you and see how you can contribute to the amazing work initiated at Omnicom Media Group!

Frequently Asked Questions (FAQs) for Associate, Creative Operations Role at Omnicom Media Group
What are the primary responsibilities of an Associate in Creative Operations at Omnicom Media Group?

As an Associate in Creative Operations at Omnicom Media Group, your key responsibilities revolve around managing the creative asset workflow for digital media campaigns. You'll coordinate asset delivery, manage production timelines, and ensure the routing of digital display and video assets among clients, internal teams, creative agencies, and media partners. You'll also support the Creative Asset Management team by handling specifications and final deliveries, ensuring everything meets client standards efficiently.

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What qualifications are required for the Associate, Creative Operations position at Omnicom Media Group?

To be considered for the Associate, Creative Operations role at Omnicom Media Group, applicants typically need 0-1 years of relevant experience, preferably within a creative or digital media agency. Familiarity with digital media, advertising, and creative specifications is a plus. Strong organizational skills, effective communication abilities, and proficiency in Microsoft Office are essential to navigating the demands of this position.

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How does the hybrid work model for the Associate, Creative Operations role at Omnicom Media Group function?

The Associate, Creative Operations role at Omnicom Media Group is hybrid, where you'll work three days in the office and two days remotely. Specific in-office days will be discussed during the interview process, offering some flexibility to align with team needs. This structure aims to balance in-person collaboration with the flexibility of remote work, ensuring you get the best of both worlds.

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What kind of creative assets will an Associate in Creative Operations manage at Omnicom Media Group?

In the role of Associate, Creative Operations at Omnicom Media Group, you will be responsible for managing various creative assets involved in digital campaigns. This includes digital displays, videos, and other multimedia materials. Your involvement ensures assets meet technical specifications and timelines, supporting the creative vision effectively while collaborating with diverse stakeholders.

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What are the benefits associated with the Associate, Creative Operations position at Omnicom Media Group?

The Associate, Creative Operations position at Omnicom Media Group comes with a robust benefits package, including health, vision, and dental insurance, as well as a 401(k) plan. Employees also enjoy flexible spending accounts for healthcare and dependent care, generous vacation, sick days, personal days, and paid parental and medical leaves, making it a comprehensive workplace for well-being and work-life balance.

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Common Interview Questions for Associate, Creative Operations
Can you describe your experience with digital media asset management?

When answering this question, reflect on any previous roles or projects where you were involved in managing digital media assets. Highlight specific tasks you performed, such as coordinating delivery or ensuring specifications were met, and showcase how these experiences have prepared you for the Associate, Creative Operations role.

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How do you prioritize tasks when managing multiple campaigns?

A great way to answer this question is to outline your approach to time management, such as using prioritization techniques like the Eisenhower Matrix. Share examples of how you've successfully balanced multiple campaigns in the past, emphasizing organization and communication skills, key skills for the Associate, Creative Operations position.

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What tools and software do you find most effective for collaboration and communication?

Highlight your proficiency with tools commonly used in digital media operations, especially Microsoft Office. Discuss how you utilize platforms like project management software, shared calendars, or messaging apps to enhance communication and collaboration among teams, which is essential in the Associate, Creative Operations role.

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Can you provide an example of a challenge you faced during a project and how you resolved it?

When addressing this question, think of a specific project where you encountered an obstacle. Discuss the challenge, the steps you took to address it, and the successful outcome. This shows your problem-solving abilities, which are crucial for the Associate, Creative Operations position.

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What is your understanding of creative specifications in asset management?

In your response, showcase your knowledge of technical specifications relevant to digital asset management, such as file types, dimensions, and quality standards. Express your awareness of how these specs impact the overall workflow and quality of deliverables in the Associate, Creative Operations role.

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How do you ensure that communication with stakeholders remains effective?

Discuss your strategies for maintaining clear and consistent communication with all stakeholders involved in a project. Emphasize the importance of regular updates, setting expectations, and actively seeking feedback, which are key skills for success as an Associate in Creative Operations.

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Why do you want to work for Omnicom Media Group in the Associate, Creative Operations position?

This is a great opportunity to express your enthusiasm for the company and the role. Research OMG’s values, mission, and recent projects to connect your passion for creative operations to their vision, showcasing why you believe you would be a great fit.

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What do you believe sets successful creative operations apart from the rest?

Reflect on the key components of successful creative operations, such as clear communication, strong organization, and the ability to adapt to changes in campaigns. Discussing these aspects will demonstrate your insight into what is needed to excel as an Associate in Creative Operations.

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How do you keep yourself updated with trends in digital media and advertising?

Share specific resources you follow, such as industry blogs, podcasts, courses, or conferences. This reflects your dedication to staying informed about the latest trends, a quality that would benefit your role within Omnicom Media Group.

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What would you do if you received an asset that did not meet the required specifications?

Detail the steps you would take if you encountered a non-compliant asset, including identifying the issues, communicating with relevant parties efficiently, and collaborating to rectify the problem. Showing your proactive problem-solving attitude is key for the Associate, Creative Operations role.

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Omnicom Media Group (OMG) is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 5,000 clients in more than 100 countries. Omnico...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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