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Sr. UX Designer

Job Responsibility:

  • Leads the design strategy and execution on their product team, with guidance and coaching from UX and product leadership
  • Helps define the design work that delivers business outcomes for their product teams
  • Consults with the product owners, technology partners, and research to help inform product strategy that cultivates value
  • Contributes to the culture of our UXD and product teams

The Expertise and Skills You Bring

  • 5+ years of UX or related experience is preferred
  • A degree in a related field such as interactive design, visual communications, graphic design, or human factors is preferred
  • A digital portfolio showcasing your design skills, storytelling, and thinking that we can review online is required
  • Drive to optimize and design systems for internal teams and product experiences
  • Experience working on agile teams delivering value in digital products
  • Experience collaborating with research to discover and evaluate evidence-based and data-driven design decisions 
  • An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
  • Ability to design across all experiences including desktop, web, mobile, and native apps
  • Effective communication as a writer, presenter, and facilitator; equally at ease speaking with product developers or executives
  • A foundational understanding of development knowledge, both web and mobile
  • Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
  • Partnering with user research to understand the customer problems to tackle
  • Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
  • An unwavering curiosity to ask why
  • Design and helping customers bring you happiness

The Team

The US Pizza Hut® UXD team is a mighty team of designers and researchers obsessed with providing simple, impactful, and accessible design solutions for our customers, internal users, and franchise partners. We love pizza, having fun, and working together. 

We value challenge and are inspired to elevate the Pizza Hut® brand and culture while championing the customer experience. In everything we do, in everything we are, we will always feed more possibilities. Pizza Hut® is always looking for ways to innovate processes and deliver even more exceptional services and products

“No One Out Pizzas The Hut”

Salary Range: $106,700 to $125,400  annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. 

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

 

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.

Average salary estimate

$116050 / YEARLY (est.)
min
max
$106700K
$125400K

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What You Should Know About Sr. UX Designer, Pizza Hut

Are you ready to take your passion for design to the next level? Join Pizza Hut® as a Sr. UX Designer in Plano, Texas, where you'll lead the charge in crafting exceptional user experiences for our beloved brand. In this role, you’ll collaborate with product owners and technology partners, driving the design strategy that not only meets our business goals but also delights our customers. With over 5 years of UX experience under your belt, you'll help shape the design work that delivers tangible value, all while contributing to the vibrant culture of our UXD and product teams. Your insights will be crucial as we work in agile environments and employ evidence-based decision-making in our designs. Plus, as a part of our team obsessed with all things pizza, you will be supported by a community that believes in fun and creativity. So, if you have a digital portfolio showcasing your design skills and are eager to tackle projects spanning desktop, mobile, and native apps, this could be your perfect opportunity. Let’s innovate together and elevate the Pizza Hut® brand while ensuring an exceptional customer experience. Join us, and let’s feed more possibilities!

Frequently Asked Questions (FAQs) for Sr. UX Designer Role at Pizza Hut
What are the key responsibilities of a Sr. UX Designer at Pizza Hut®?

As a Sr. UX Designer at Pizza Hut®, your primary responsibilities include leading the design strategy for product teams, consulting with product owners and technical partners to inform product strategies, and optimizing design systems for both internal teams and customer experiences. You will be pivotal in delivering actionable design solutions that achieve business goals while enhancing user experience.

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What qualifications are needed for a Sr. UX Designer position at Pizza Hut®?

To be considered for the Sr. UX Designer role at Pizza Hut®, you should have at least 5 years of UX experience and preferably hold a degree in fields related to interactive design, human factors, or visual communications. A strong digital portfolio demonstrating your design skills and storytelling ability is also essential for this position.

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How does collaboration work for a Sr. UX Designer at Pizza Hut®?

Collaboration is a cornerstone of the Sr. UX Designer role at Pizza Hut®. You will work closely with product owners, technology partners, and user researchers to inform product strategies and ensure the design meets user needs. Your ability to communicate effectively with team members at all levels is crucial in fostering a collaborative environment that drives innovative outcomes.

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What type of design skills are important for a Sr. UX Designer at Pizza Hut®?

A successful Sr. UX Designer at Pizza Hut® should possess a diverse range of design skills, including proficiency in visual and information architecture design, prototyping, user research, and design thinking methods. Familiarity with design systems and the ability to design across various platforms – desktop, web, mobile, and native apps – is also highly valued.

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What can I expect from the team culture as a Sr. UX Designer at Pizza Hut®?

At Pizza Hut®, the culture within the UXD team is centered around collaboration, creativity, and a shared passion for pizza! You will join a highly motivated group that thrives on providing impactful design solutions while enjoying a fun and supportive work environment. The team values each individual's contribution, celebrating collective creativity and innovation.

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Common Interview Questions for Sr. UX Designer
Can you describe your design process as a Sr. UX Designer?

In my design process, I typically begin with user research to understand the needs and pain points of our target audience. From there, I create personas and user journeys to inform my designs. I believe in an iterative process, where I create wireframes and prototypes, gather feedback from stakeholders, and repeat this cycle until we achieve the desired user experience.

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How do you ensure that your design decisions are data-driven?

To ensure my design decisions are data-driven, I prioritize collaborating with user researchers to gather both qualitative and quantitative feedback. Tools like usability testing sessions and analytics help me identify recurring themes and insights that inform my design choices, allowing me to align user needs with business goals effectively.

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Tell us about a challenging project you've worked on and how you overcame obstacles.

One challenging project I faced involved redesigning a complex mobile app feature. We encountered significant user resistance to change. To address this, I organized workshops to gather user feedback early in the process and engaged them in co-design sessions, which not only eased concerns but also led to solutions that resonated with users.

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What role do you think collaboration plays in UX design?

Collaboration is fundamental in UX design. The process is inherently multidisciplinary, and leveraging the strengths of team members from various backgrounds leads to richer insights and more innovative solutions. I foster open communication channels to encourage sharing ideas and constructive feedback amongst the team.

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How do you handle conflicting feedback from team members or stakeholders?

When faced with conflicting feedback, I strive to clarify the rationale behind each perspective and gather data to support a conclusion. Open dialogue is crucial; I ensure every viewpoint is respected and consider running tests or user evaluations to provide objective insights that guide our decisions.

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What design tools or software do you prefer and why?

I predominantly use tools like Sketch or Figma for UI design due to their collaborative features and ease of use for prototyping. For user testing, I lean towards InVision or Adobe XD, which allows me to create interactive prototypes that help stakeholders visualize concepts quickly.

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Describe your experience working in agile teams.

I have extensive experience working in agile teams, where daily stand-ups and regular sprints help maintain our development momentum. I appreciate the flexibility and fast-paced nature of agile, as it allows for rapid iterations based on user feedback and promotes a culture of continuous improvement.

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How do you keep up with the latest UX trends and technologies?

I make it a point to follow industry leaders on social media, subscribe to design blogs, and participate in webinars or UX meetups. Attending conferences and workshops also provides invaluable learning experiences, helping me stay at the forefront of emerging trends and best practices in UX design.

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Why do you want to work at Pizza Hut® as a Sr. UX Designer?

Working at Pizza Hut® appeals to me because of the company's commitment to innovation and enhancing customer experiences. I am excited about the opportunity to contribute my skills to a brand that values creativity and teamwork while being part of a dynamic group that enjoys pushing the boundaries of design.

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What makes a good user experience in your opinion?

A good user experience seamlessly blends functionality and aesthetics while addressing user needs. It should be intuitive, accessible, and engaging, enabling users to achieve their goals without frustration. I believe that emotional connection and satisfaction are paramount in defining a truly outstanding user experience.

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For over 60 years, Pizza Hut has been giving you the pizza you love – and we love doing it! Pizza Hut began with two brothers borrowing $600 from their mom to start a pizzeria. What started out small has now become the biggest pizza company in t...

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April 22, 2025

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